Service Improvement Lead

**About this opportunity** This is a customer-facing role in support of Service Ownership, and a key interface towards Ericsson Service Delivery Units(SDU), to secure the performance, optimization, and continued evolution of the Service. **What you will do** - Responsible for the measurement and reporting of the Service towards the customer. This includes...

**Nestle Waters KSA - Almanhal Water Factory (Position is based in Riyadh Industrial Area)** **Position Summary** Deliver local HR services within the defined SLAs (Quality, time, accuracy and compliance) acting as the customer facing representative for the administrative activities, and lead HR Services team to deliver services according to the...

Develops the Performance Improvement (PI) Plan in line with the hospital’s mission, vision, provision of service and strategic objectives, Coordinates the plan with the PI team and counterparts in KFSH&RC branches, and leads its execution. Assume responsibility of leading, organizing and executing all PI related activities. **Essential Responsibilities...

**Nestle Waters KSA - Almanhal Water Factory (Position is based in Riyadh Industrial Area)** **Position Summary** Deliver local HR services within the defined SLAs (Quality, time, accuracy and compliance) acting as the customer facing representative for the administrative activities, and lead HR Services team to deliver services according to the...

Defines and improves Service Delivery Catalogue processes in accordance with recognized industry standards and ensures activities are conducted according to defined processes. Helps bridge the gap between the current and desired quality levels by balancing short-term needs with long-term perspectives of success. **Essential Responsibilities and...

The opportunity Project: This opportunity is to be involved in a major mixed-use development in Riyadh. The programme consists of over 200 projects including cultural and heritage assets, F&B, retail and hotels, commercial buildings, and educational facilities. Mace is currently providing programme management and looking for high-calibre experienced...

Develops and Manages the operations of the Clinical Documentation Improvement (CDI) section including assigning, scheduling and reviewing work performed consistent with the department approved policies and procedures. **Essential Responsibilities and Duties**: 1. Manages CDI function, plans and controls all services and provides suitable techniques and...

Make a difference every day We are a multinational organization with a global team of 50,000 colleagues. In the Middle East we operate in the Transport, Defence & Advisory sectors, delivering services in Asset Management, Customer Experience, Fire & Rescue and Air Navigation Services. We are innovators, committed to redesigning and improving public...

Make a difference every day We are a multinational organisation with a global team of 50,000 colleagues. In the Middle East we operate in the Transport, Defence & Advisory sectors, delivering services in Asset Management, Customer Experience, Fire & Rescue and Air Navigation Services. We are innovators, committed to redesigning and improving public...

Provides support for defining and improving Service Delivery Catalogue processes in accordance with recognized industry standards and ensure activities are conducted according to defined processes. Helps bridge the gap between the current and desired quality levels by balancing short-term needs with long-term perspectives of success. **Essential...

Develops and Coordinates an ongoing Quality program in accordance with the Hospital, National and International Standards. **Essential Responsibilities and Duties**: 1. Establishes a Quality Improvement Program, Quality Assurance Criteria and Quality Control Requirements in congruence with KFSH&RC, Kingdom of Saudi Arabia, and international standards....

**Job Description Summary**: The Senior Field Service Engineer will be responsible for meeting the daily service repair needs of the customer’s equipment and driving customer satisfaction through Service Excellence and able to support others in his modality. **Key Responsibilities** - Support level of troubleshooting, installation, maintenance, and...

**Country**: Saudi Arabia **Location**: Carrier, 6th Floor, Tawnia Tower, Ulaya, Riyadh, Saudi Arabia **Role**: Operation Service Lead - Saudi Nationality Only **Location**: Riyadh, KSA **Full/ Part-time**: Full Time **Build a career with confidence** Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to...

At Mace, our purpose is to redefine the boundaries of ambition. We believe in creating places that are responsible, bringing transformative impact to our people, communities and societies across the globe. To learn more about our purpose, culture, and priorities, visit our strategy site. Within our consult business we harness our unique combination of...

JASARA PMC, a joint venture between Public Investment Fund (PIF), Jacobs, and Saudi Aramco in the civil engineering industry, is seeking a Concierge Lead to join its team on Qiddiya site. The Concierge Lead is responsible for overseeing and managing the concierge services provided to XCS employees, ensuring a high level of support and assistance throughout...

Parsons is looking for an amazingly talented **Continuous Improvement Specialist **to join our team! **What You'll Be Doing**: - Preparing and implementing quality assurance policies and procedures - Develops and maintains Quality Policy, Processes, Procedures, and related documents. Reviews Quality Manuals, documents, and implementation procedures to...

**Johnson & Johnson** Johnson & Johnson Medical is recruiting for 3PL Lead role to be located in Jeddah or Riyadh. Caring for the world, one person at a time has inspired and united the people of Johnson & Johnson for over 125 years. We embrace research and science - bringing innovative ideas, products and services to advance the health and well-being of...

The opportunity Project: This is an opportunity to work on one of the largest programmes in Saudi Arabia. This unique project consists of major mixed-use development including sports facilities, entertainment, and arts along with all associated infrastructure. Mace is one of the delivery partners requiring high-caliber and experienced professionals to lead...

Oversee the execution of installation and service activities for clients. - Actively engage in and supervise client training programs. - Lead and manage a team comprising service engineers and technicians. - Assign and oversee service tasks, monitor project progress, resolve client issues, and track service status. - Monitor and manage service and...

Coordination and execution of onsite technical support services of Scada & Controls Systems installed base including related field instrumentations. Responsibility also includes efficiently reporting full life cycle of service execution to Team Lead. The position will require close working relationship with internal and external teams. **Major Areas of...