Quality & Training Associate

2 weeks ago


Riyadh, Saudi Arabia Nana Direct Full time

**About Nana**:
Nana is an internet marketplace connecting customers with their favorite grocery stores, pharmacies and specialty stores. Our mission is to deliver the highest quality of online grocery customer experience with a sense of affection, care, and pride. Nana was established in 2016 and is headquartered in Riyadh, Ar Riyad, Saudi Arabia.

**Highlights**:
Nana funding: 188M SAR
Current funding stage: Series C
Nana backed by: STV, MEVP, Wamda Capital, Saudi Venture Capital, Impact46, Watar Partners
- Identify training needs by evaluating strengths and weaknesses.
- Translate requirements into training that will groom employees for the next step.
- Prepare training material and presentations and booklets
- Build an annual training program and prepare to teach plans.
- Direct structured learning experiences and monitor their quality results.
- Acclimate new hires to the business and conduct orientation sessions.
- Working on training the dark store employees on how to work and handle operations
- Assess training effectiveness to ensure the incorporation of taught skills and techniques into employees' work behaviour.
- Periodically evaluate ongoing programs to ensure that they reflect any changes.
- Stay abreast of the new trends and tools in employee development.
- Ensure that standards and safety regulations are observed.
- Address and discuss issues and proposed solutions with superiors.
- Document quality assurance activities and create audit reports.
- Make recommendations for improvement.
- Facilitate training to existing employees as needed or requested.
- Monitor the quality and quantity of training offered.
- Prepare documentation, and tip sheets, and change training materials.
- Provide performance feedback to participants and management.
- In charge of store check-ups and quality assurance.
- Train the staff on violation handling from government entities
- Train the staff on HR violations if they don’t follow procedures.

**Requirements**:

- BS degree in Education, Training, HR or related field.
- +1 year of experience working in operations as a quality trainer/coach.
- Strong knowledge of Excel and PowerPoint.
- Complaint handling skills and detailed understanding of operations.
- Good reporting and presentation skills with a keen eye for detail.
- Excellent written and oral communication skills, with the confidence to interact at all levels of the organization.
- Personal drive with a sense of urgency and an ability to demonstrate a strong commitment to managing initiatives to a successful conclusion.
- Proven ability to master the full training cycle.
- Adequate knowledge of learning management software.
- Familiarity with traditional and modern training methods, tools and techniques.
- Ability to present complex information to a variety of audiences.



  • Riyadh, Saudi Arabia Arbete Careers Full time

    **Quality and Training Manager** **One of our clients is in the Mobile Delivery Application Industry ie (DAAS) in Riyadh, Saudi Arabia, and is hiring for the position of Head of Quality and Training** **Location: Riyadh** **Years of Experience: 5 Years in a leadership role** **Education: Bachelor's degree in a relevant field; advanced degree or...


  • Riyadh, Saudi Arabia Mrsool Full time

    About the Company Welcome to the world of Mrsool! ✨Where on-demand delivery meets unparalleled user needs to deliver anything you desire. As one of the largest delivery platforms in the Middle East and North Africa (MENA) region, Mrsool has captivated users with its unique and seamless experience, earning it the highest ratings among all major delivery...


  • Riyadh, Saudi Arabia Alex Staff Agency Full time

    **Saudi Arabia, Riyadh** A large company developing an international delivery system is looking for a highly motivated and resourceful quality associate to lead the QA team. You will be responsible for controlling the quality of the company's call center processes. The company has been on the market for 5 years but has managed to open divisions in the...


  • Riyadh, Saudi Arabia Kitopi Full time

    Kitopi is the region's leading creator and partner for magical food experiences. With a purpose to satisfy the world’s appetite to create joy, Kitopi operates a portfolio of both invested and franchised F&B brands, serving as enablers in the food market by helping brands to grow and scale, both in the delivery and dine-in space. Launched in Dubai, UAE in...


  • Riyadh, Saudi Arabia International Quality Full time

    **Overview** International Quality (Organization) is the best ISO Certification Consultant, providing services in India, UAE, Oman, Saudi Arabia, Kuwait, Egypt, Australia, New Zealand, Denmark, Singapore, Malaysia, Philippines, UK and USA. We provide impeccable ISO training, consultancy, implementation and audit services for ISO certifications....

  • Lead Instructor

    7 months ago


    Riyadh, Saudi Arabia Save Fast Fire and Safety Training Full time

    Job Description: Lead Instructor - Medical Training Department The Lead Instructor will be responsible for designing, implementing, and delivering comprehensive medical training programs to ensure the highest standards of excellence in healthcare education. Key Responsibilities: Curriculum Development: Design, develop, and update medical training curricula...

  • Lead Instructor

    7 months ago


    Riyadh, Saudi Arabia Save Fast Fire and Safety Training Full time

    Job Description: Lead Instructor - Medical Training Department The Lead Instructor will be responsible for designing, implementing, and delivering comprehensive medical training programs to ensure the highest standards of excellence in healthcare education. Key Responsibilities: Curriculum Development: Design, develop, and update medical training curricula...


  • Riyadh, Saudi Arabia Pfizer Full time

    ROLE SUMMARY The Medical Quality Governance Associate (MQGA) Saudi Arabia and the Gulf will work with the Medical Quality Governance Manager (MQGM) Saudi Arabia & Gulf and reports to the Global Medical Quality Governance (GMQG) MERA, Saudi & Turkey Cluster Team Lead and is accountable for successful execution of local quality related activities and risk...


  • Riyadh, Saudi Arabia King Faisal Specialist Hospital and Research Centre Full time

    Instructs and contributes to the delivery of safe, patient, and community focused quality care in accordance with the American Heart Association (AHA)/Saudi Heart Association (SHA) evidence based research and guidelines. Collaboratively teaches basic and advanced life support courses to medical, nursing, and allied health professionals for the improvement of...


  • Riyadh, Saudi Arabia King Faisal Specialist Hospital and Research Centre Full time

    Instructs and contributes to the delivery of safe, patient, and community focused quality care in accordance with the American Heart Association (AHA)/Saudi Heart Association (SHA) evidence based research and guidelines. Collaboratively teaches basic and advanced life support courses to medical, nursing, and allied health professionals for the improvement of...


  • Riyadh, Saudi Arabia Govcio LLC Full time

    Overview: GovCIO is currently hiring for a Quality and Evaluation Specialist to perform the work and practices of quality systems at all levels of administrative, educational, training, and professional and contribute to development plans, and monitor performance as a whole supporting the Royal Saudi Naval Forces (RSNF). This position will be located in...


  • Riyadh, Saudi Arabia SAS Full time

    : **Nice to meet you!** We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers. We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a dynamic, fulfilling career coupled with...


  • Riyadh, Saudi Arabia Govcio LLC Full time

    Overview: GovCIO is currently hiring for a Quality and Evaluation Specialist to perform the work and practices of quality systems at all levels of administrative, educational, training, and professional and contribute to development plans, and monitor performance as a whole, thus overcoming obstacles and advancing progress as an integrated work team. This...

  • Fitness Gym Manager

    7 months ago


    Riyadh, Saudi Arabia Gold's Gym Arabia Full time

    **SUMMARY**:The **Fitness Gym Manager** has overall responsibility for effectively managing all facets of a particular gym location to include customer satisfaction, effective recruitment, selection, training of the staff, employee personnel issues, sales & amp; membership solicitation, facility cleanliness while ensuring the club is achieving projected...


  • Riyadh, Saudi Arabia Parsons Full time

    **Minimum Clearance Required to Start**: Not Applicable/None **Responsibilities**: - Provides Parsons’ Quality Systems support using the ISO 9001 Standard as the basis for process development and optimization, procedure development, data collection and reporting, and Quality Systems training. - Supports Parsons’ Quality Systems establishment and the...


  • Riyadh, Saudi Arabia Hikma Pharmaceuticals PLC Full time

    . **Job Function**: - Directly responsible for quality assurance of the pharmaceutical drug products by enforcing SFDA requirements, Good Manufacturing Practices, and other quality related tools in order to meet the quality regulations. - Review drug product Batch Records and other manufacturing related documents to verify compliance and record keeping for...


  • Riyadh, Saudi Arabia ASSYSTEM Full time

    **Company Description** Assystem is an international company with one mission: accelerate the energy transition around the world. Every day, our 6,500 switchers located in 12 countries (Europe, Middle East, Pacific Asia & Africa) connect their six thousand billion neurons to tackle the task of the century: switching to low-carbon energy. We are a...


  • Riyadh, Saudi Arabia SSC Egypt Full time

    Ensuring high-quality standards in production, inspecting processes and outputs - Accountable for preparing various reports with the data available in various internal tools at regular intervals - Review and Publish Baselines based on data available in various internal tools - Review and Publish Critical / High priority KPIs for various departments -...

  • Senior Training

    5 days ago


    Riyadh, Saudi Arabia King Abdullah bin Abdulaziz University Hospital Full time

    **Position Purpose The Training & Development Senior Specialist is responsible for accrediting, administering and delivering planned training and development programs to Health Affairs employees. **Key Accountabilities & Responsibilities - Helps in the development of monthly and annual Training calendars. - Acts as the resource person regarding all...

  • Quality Manager

    1 week ago


    Riyadh, Saudi Arabia Parsons Full time

    **Minimum Clearance Required to Start**: Not Applicable/None Role: Manages and provides leadership and strategic direction for quality activities for a specific region or major project(s) and/ or programs to ensure that products or services provided are in accordance with customer and Parsons Quality requirements. This position provides leadership for the...