Electrical / IT Sales Manager

9 months ago

Riyadh, Saudi Arabia Security System Solution Full time

**Responsibilities**
- **Identifying Prospects**: Research and identify potential customers in the electrical industry.
- **Sales Planning**: Develop strategies and plans for achieving sales targets and expanding market share.
- **Customer Engagement**: Build and maintain relationships with existing and potential clients through regular communication and visits.
- **Product Knowledge**: Have a deep understanding of the electrical products and solutions offered by the company.
- **Technical Support**: Provide technical support to customers, including assisting with product selection, troubleshooting, and resolving issues.
- **Quoting and Pricing**: Prepare and present price quotations and proposals to customers.
- **Negotiation**: Negotiate terms and conditions of sales agreements, including pricing, delivery, and payment terms.
- **Order Processing**: Process sales orders accurately and efficiently, ensuring timely delivery of products.
- **Market Analysis**: Monitor market trends, competitor activities, and customer needs to identify growth opportunities.
- **Sales Reporting**: Prepare regular sales reports, including forecasts, pipeline updates, and performance against targets.
- **Customer Feedback**: Gather feedback from customers to understand their needs and preferences, and relay this information to the product development and marketing teams.
- **Training and Support**: Provide training and support to customers on the use and installation of electrical products.
- **Attend Trade Shows and Events**: Represent the company at trade shows, conferences, and other industry events to promote products and services.
- **Documentation**: Maintain accurate records of sales activities, customer interactions, and other relevant information.
- **Compliance**: Ensure compliance with company policies, industry regulations, and legal requirements in all sales activities.

**Skills**
- **Leadership Abilities**: Demonstrated leadership skills, including the ability to mentor and coach junior team members, lead sales teams, and provide strategic direction to achieve organizational goals.
- **Relationship Management**: Advanced proficiency in building and nurturing long-term relationships with key accounts, understanding their evolving needs, and proactively addressing challenges to maintain customer satisfaction and loyalty.
- **Strategic Sales Planning**: Expertise in developing comprehensive sales strategies, setting long-term objectives, and executing tactical plans to penetrate new markets, expand market share, and drive revenue growth.
- **Business Acumen**: Deep understanding of business principles, financial metrics, and market dynamics, enabling effective decision-making, risk management, and resource allocation to optimize sales performance and profitability.
- **Cross-functional Collaboration**: Extensive experience collaborating with internal stakeholders across various departments, such as product management, marketing, finance, and operations, to align sales efforts with overall business objectives and ensure seamless execution of initiatives.
- **Market Analysis and Forecasting**: Advanced analytical skills to conduct in-depth market research, analyze sales data, and identify emerging trends, opportunities, and threats to inform strategic planning, forecasting, and resource allocation decisions.
- **Strategic Account Management**: Proven ability to manage complex accounts, negotiate high-value contracts, and navigate organizational hierarchies to build strong relationships with key decision-makers and influencers at strategic customer organizations.
- **Sales Process Optimization**: Experience in refining and optimizing sales processes, implementing best practices, and leveraging technology and automation tools to streamline workflows, enhance efficiency, and drive continuous improvement in sales performance.
- **Global Sales Experience**: Exposure to international markets, cultural nuances, and regulatory environments, with the ability to develop and execute global sales strategies, navigate cross-border transactions, and ensure compliance with international trade regulations.
- **Change Management**: Proficiency in leading organizational change initiatives, adapting to evolving market conditions, technological advancements, and customer preferences, and driving innovation to maintain a competitive edge in the industry.
- **Customer Advocacy**: Strong commitment to advocating for customer needs within the organization, championing customer-centricity, and driving customer success initiatives to enhance customer satisfaction, loyalty, and retention.

**Qualifications**
- **Education**: A bachelor's degree in electrical engineering, sales engineering, business administration, or a related field.
- **Technical** **Knowledge**: Strong understanding of electrical engineering principles, products, and solutions, including components such as switches, relays, cctv, audio, video, automation and circuit breakers.

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