Key Account Manager
2 days ago
We are looking for our next colleague within Key Account Management. The Key Account Manager at Milestone plays a pivotal role within our organization, with a primary focus on building and nurturing relationships with key end customers. This role encompasses a wide range of responsibilities, from identifying and progressing opportunities to maintaining and growing our portfolio of large, active end customer accounts. The Key Account Manager is responsible for ensuring exceptional service delivery, expanding our service offerings, and driving revenue growth. The role is characterized by a blend of "Hunting" to build the portfolio and "Farming" to strengthen existing relationships.
When joining Milestone, you can look forward to being part of a company with an impressive growth history and an embracing and second to none People-First Culture.
**Join a team with high aspirations**
As Key Account Manager you will work alongside smart and friendly colleagues who are all focused on ensuring the success of our sales efforts. The team fosters a culture of camaraderie, where everyone is encouraged to share ideas, provide constructive feedback, and celebrate each other's achievements.
We will make sure you have the best working conditions to succeed while you develop personally and grow your skills. Milestone recognizes the potential of its employees and is committed to their growth and development. As a new hire, you can expect on-the-job training and training courses tailored to your specific role. This training provides you with a solid foundation and equips you with the necessary skills and knowledge to excel in your position.
**Your main responsibility will be**:
- Approach end customers directly to identify and advance opportunities
- Responsible for identifying new opportunities, nurturing client relationships, and driving revenue growth
- Create and communicate differentiating capabilities and value propositions for Milestone ser-vices and products
- Facilitate final negotiations and transition deals back to the channel
- Take ownership of a portfolio of large, active end customer accounts
- Maintain and nurture client relationships, ensuring satisfaction and trust
- Strategically balance and expand the portfolio as required
- Embrace a proactive "Hunting" approach when building the client portfolio
- Implement a "Farming" approach to strengthen and grow existing client relationships
- Help preferred End User partners to diagnose business issues (identify needs, pains, causes and cost of doing business today, timeframe, budget)
- Strengthen client trust, understand their evolving needs, and deliver exceptional service to drive revenue
- Build preliminary proposals incl. pricing and quote
- Support in presenting and reviewing the final solution
- Ensure successful project execution, meeting timelines, scope, and budget while maintaining clear client communication.
- Continuously assess and diagnose client needs, pains, budget, and existing vision to tailor solutions effectively.
- Bachelor’s Degree preferred
- +10 years of sales experience
- Industry Experience
- Sales experience of technical solutions
- Experience selling to large enterprise customers
- Fluent in Arabic and English, both written and verbal
**Apply
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