Road Freight Commercial Center Lead

4 days ago

Jeddah, Saudi Arabia DHL Full time

Deutsche Post DHL (DPDHL) is the logistics provider of the world with over 520,000 employees in more than 220 countries and territories. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.

**Connecting People. Improving Lives.**

Currently, we are seeking for

**Key Responsibilities**

**General**:

- Increase number of winning bids through accurate & competitive completion of Road Freight estimate requests
- Ensure product profitability by managing customer selling rates and supplier buying rates
- Maintain minimum 50% hit ratio for all ad-hoc bids and RFQ’s
- Improving carrier base in country by minimum of 100% in first year and 25% YOY

**Procurement**
- Owns and maintains Country Road freight Tariffs with carriers on agreed validity
- Understanding and Managing of costing Structure of Road Freight Supplier
- Manage contract with all suppliers, establish regular carrier meetings and ensures that these are conducted for all key carriers
- Drive best pricing solutions in order to maximize profitability of Road freight. Negotiate and procure best rates in market
- Review existing pricing rates and policies with carriers and network to initiate updates and changes based on market trend/current business requirements and maintain strong relationship with them
- Manage and keep transport supplier (buying) register up to date.
- Execution of global procurement strategy and decisions (rates, process, etc.)
- Monitors carrier/ station performance and initiates corrective actions.

**Estimates**
- Development and Implementation of a Rate Card Model for domestic and cross border Road Freight
- Ensure domestic and cross border rates input into the rate management system and validate it for Auto costing, quotations and auto rating
- Standardize costing Model to ensure quick and effective turnaround timings on pricing requests
- Standard quotes are responded within 6 hours exclusions - weekends and requests received after 4 pm on work days (Monday - Friday)
- Determine profit margin, support and follows up with Sales, Sales Support and Customer Service
- Source and Provide Spot Rates to Sales, Customer Service and customers for all types of cargo to be moved by road
- Follow-up with internal and external customer requests for quotes & pricing.
- Follow-up on all estimates that have been submitted to customers
- Maintain proactive communication/relationship with colleagues and managers
- Maintain and keep estimate/bid register up to date

**RFQ Bidding**
- Monitor and participate on RFQ’s for road freight together with designated sales person
- Managing and fully owning RFQ Bids for road freight
- Coordinate RFQ’s above 50.000 USD with Regional Head of Commercial Center Road Freight
- Participate and consult other departments and products in their pricing strategy for road freight component of freight

**Administration**
- Supply Month End number of estimates completed, won and lost to Head of Road Freight
- Assist in rate disputes where necessary
- Use of Quoteshop for 100% enquires
- Develop and execute trade-lane management marketing and capacity overview

**Quality & Improvement**
- Comply with company Quality processes
- Ensure proper storage & management of Communications, rates agreements and win/loss ratio analysis

**Job Skills**

**Competence**

Competency segment ‘Business’
- Customer Orientation_ - Is focused on Identifying and understanding each customer’s needs. Expresses and acts on desire to assist customers in an efficient and friendly manner.
- Business Acumen_ - Understands business principles and language, including the fundamentals of finance and profitability. Uses this understanding to achieve results and to increase the performance and profitability of the company
- Analytical & Decision Making_: Makes timely and appropriate choices based on accurate analysis and experience. Uses sound judgment even in conditions of uncertainty. Anticipates impact of decisions and plans how to manage risk.
- Results Orientation_: Continually seeks to accomplish critical tasks with measurable results. Overcomes obstacles and makes adjustments to achieve results. Focuses self and others to achieve targets aligned with business goals.

Competency segment ‘Leadership’
- Teamwork_: Works cooperatively with others to achieve target and objectives. Accomplishes own tasks in support of team goals and actively offers to help colleagues. Supports group decisions.

Competency segment ‘Personal’
- Accountability:_ Acts responsibly. Can be counted on to keep commitments. Complies with the intent of policies, procedures and agreements. Builds others' trust in own professionalism, integrity, expertise and ability to get results.
- Communication:_ Provides both verbal and written information in a timely, clear and concise manner. Expr

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