Customer Service Executive

8 months ago


Riyadh, Saudi Arabia Talent Pal Full time

As a Customer Service Executive at, you will be responsible for providing outstanding customer service to our clients. Your primary role will be to ensure that our customers’ needs are met in a timely and professional manner, and to maintain a high level of satisfaction with our services.

Responsibilities:

- Ensure timely and accurate resolution of customer complaints or issues, keeping them informed throughout the process.
- Proactively identify and communicate opportunities for improving customer service processes and procedures.
- Collaborate with other departments to address and resolve customer issues and concerns.
- Follow up with customers to ensure their needs have been met and their concerns have been addressed.

Qualifications:

- Proven experience in a customer service or client-facing role.
- Excellent communication skills, both verbal and written, with a strong command of...
- the English language.
- Strong problem-solving and conflict resolution skills.
- Ability to multitask and prioritize tasks in a fast-paced environment.
- Proficient with Microsoft Office and CRM software

This job has been sourced from an external job board.



  • Riyadh, Saudi Arabia IMile Full time

    **Customer Service Representative duties and responsibilities**: - Managing large volume of customer calls - Stay friendly and helpful - Accurately document customer interactions - Resolve all inbound and outbound support requests per established guidelines. - Identify and act as a company ambassador at all times - Be professional **Customer Service...


  • Riyadh, Saudi Arabia BLS International Services Full time

    Appointment slotting for prospective customers. - Understand the applicant requirement and provide appropriate advise / information - Documentation - scrutiny / checking and submission - Biometrics - finger print scanning - Collection, handover & deposit of Cash for the day. - Selling Value Added services **Other Requirements**. - Excellent communication...


  • Riyadh, Saudi Arabia BLS International Services Full time

    Appointment slotting for prospective customers. - Understand the applicant requirement and provide appropriate advise / information - Documentation - scrutiny / checking and submission - Biometrics - finger print scanning - Collection, handover & deposit of Cash for the day. - Selling Value Added services **Other Requirements**. - Excellent communication...


  • Riyadh, Saudi Arabia BLS International Services Full time

    Appointment slotting for prospective customers. - Understand the applicant requirement and provide appropriate advise / information - Documentation - scrutiny / checking and submission - Biometrics - fingerprint scanning - Collection, handover & deposit of Cash for the day. - Selling Value Added services - **Other Requirements**. - Excellent communication...

  • Customers Service

    5 days ago


    Riyadh, Saudi Arabia Rentokil Initial Full time

    Rentokil Initial Plc is a FTSE 50 global leader in support services, operating in c.80 countries and employing around 40,000 people.Voted a Management Times top 25 most admired company, we’re a business services company known for protecting people and enhancing lives worldwide **Job Description**: Ensure that Net Promoter Score (NPS) outbound call KPIs is...

  • Customer Service

    7 months ago


    Riyadh, Saudi Arabia ultra medical group Full time

    Establishing customer service policies and standards and supervising their implementation. - Managing the customer service department within the facility. - Directing the customer service team to assist and advise customers, and directly preparing questionnaires to measure the level of customer satisfaction, implementing these questionnaires, and collecting...


  • Riyadh, Saudi Arabia Thabt Gulf Digital Solution Full time

    We are looking to hire an Arab nationality sales and Customer service executive. **Job description** Key Responsibilities: Greet the customers and assist them in selecting the right product. Convert the window shoppers to ultimate buyers. Serve Customers with the highest standards. Suggestive selling to the customers, Attitude / Product Knowledge. Must...


  • Riyadh, Saudi Arabia Almarai Full time

    Territory Customer Executive | Riyadh, Saudi Arabia **The Company**: An aggressive expansion program together with acquisitions in new vertical markets have created an exciting opportunity to join a dynamic multinational team dedicated to furthering growth plans for the group. **About the Role**: To Deliver Food Service Sales Objectives by building...

  • Service Executive

    10 hours ago


    Riyadh, Saudi Arabia Versatile Consultancy Full time

    We're looking for a **Service Executive** for an established Business Conglomerate, originally from Oman. The brand is now introducing their services in **Saudi Arabia**. **Purpose of the role**: After sales services and customer relations **Experience in years**: 2-3 years minimum **Educational Qualifications**: Graduate **Work Description**: -...


  • Riyadh, Saudi Arabia Afaq Q Tech General Trading Full time

    Fluency in both Arabic and English (spoken and written) - Must be in good standing - Experience with MS Office and customer service tool set - Bachelor's degree or 2 years Amazon Experience - Experience interpreting and communicating analytics - Experience communicating technical concepts to a non-technical audience - Ability to quickly adapt to changing...


  • Riyadh, Saudi Arabia Afaq Q Tech General Trading Full time

    Experience working with global/large complex organizations. - Customer Service experience - 4+ years of relevant experience in project and/or program management. - Data-driven decision making or quantitative analysis skills (including knowledge of Excel and preferably SQL) - Excellent planning, organizational and time management skills. - Excellent written...

  • Service Executive

    7 days ago


    Riyadh, Saudi Arabia Versatile Consultancy Full time

    Employer: Established Business Conglomerate, originally from Oman. The brand is now introducing their services in Saudi Arabia. Location: Riyadh, Saudi Arabia Role: Service Executive (for lifestyle division) **Salary**: SAR 5k - 6k Benefits: Visa, Medical, Allowances Experience: 2 - 3 years within Luggage Industry must Key Responsibilities: - Handling...

  • Customer Service

    1 week ago


    Riyadh, Saudi Arabia samra trading group Full time

    We are looking for a female **Customer Service** to join us at **Samara Trading Group**. **Experience**: 0-3 years of experience.


  • Riyadh, Saudi Arabia Talent Pal Full time

    We are hiring Customer Service Representative - Riyadh - Position Type: Full Time - Schedule: 5 days per week - Salary: 5,000 including Gossi - Identify and assess customers’ needs to achieve satisfaction. - Cater to client queries by providing accurate data using appropriate communication channels. - Ensure resolving doubts and queries of customers by...


  • Riyadh, Saudi Arabia Talent Pal Full time

    We are hiring Customer Service Representative - Riyadh **Position Type**: Full Time **Schedule**: 5 days per week Understand the demand of consumers to provide timely service and solutions. Cater to client queries by providing accurate data using appropriate communication channels. Manage consumer queries and complaints in real-time by offering...


  • Riyadh, Saudi Arabia Bühler Full time

    Introduction Buhler Group in Riyadh, Saudi Arabia is looking for a passionate individual to join our Customer Service team as a Customer Service Coordinator Trainee. This is a fixed two years on the job-training program to develop you to a fully trained CS Coordinator with exciting and rewarding career opportunities. Diversity Tasks - During the 2 year...

  • Senior Director

    5 days ago


    Riyadh, Saudi Arabia Intelligent Solutions HR Consultancy Full time

    Reporting Line: Chief Customer Experience and Marketing Officer. Role Purpose: To direct the development and implementation of Customer service strategy, plans, policies, and procedures, ensure appropriate service levels through the integration of the needed infrastructure, proper staff sizing, scheduling and training, and recommend improvement...


  • Riyadh, Saudi Arabia Professional Recruitment Full time

    **Responsibilities**: - Manage a teams in customer relation and call center activities, ensure a rich costumer journey - Improve customer service experience, create engaged customers and facilitate organic growth - Take ownership of customers issues and follow problems through to resolution - Set a clear mission and deploy strategies focused towards that...


  • Riyadh, Saudi Arabia Niceone Full time

    **Customer Service Specialist duties and responsibilities**: - Informing customers about products and services - Responding to customer questions - Resolving customer complaints - Suggesting solutions for common problems - Preparing documents and reports - Updating customer database - Training new customer service agents - Collaborating with the management...


  • Riyadh, Saudi Arabia National Parcel Stations Network Co. Full time

    The Customer Service Advisor is responsible for providing exceptional customer service while ensuring their needs are handled promptly and professionally. They are the front-line representatives of a company and are expected to be knowledgeable about the services the company offers. **Responsibilities**: - Ensures that appropriate actions are taken to...