Technical Customer Support Senior Analyst

**Job Summary** Mozn is a rapidly growing technology firm revolutionizing the field of Artificial Intelligence and Data Science headquartered in Riyadh, Saudi Arabia and it’s working to realize Vision 2030 with a proven track record of excellence in supporting and growing the tech ecosystem in Saudi Arabia and the GCC region. Mozn is the trusted AI...

If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying. Job Req Number: 89512 Time Type: Full Time **Position**:Senior Analyst, Implementation & Client Application **Location**:Riyadh The Senior Analyst will take a leading...

**Job Title**: Technical Analyst (Production Support & QA) **Location**: Riyadh **Reports to**: CIO - KSA **Job Summary**: **Key Responsibilities**: **Production Support Management**: - Act as the primary point of contact for production incidents, ensuring prompt investigation and resolution. - Monitor and maintain system performance, addressing issues...

Who We Are BCG pioneered strategy consulting more than 50 years ago, and we continue to innovate and redefine the industry. We offer multiple career paths for the world's best talent to have a real impact on business and society. As part of our team, you will benefit from the breadth and diversity of what we are doing today and where we are headed next. We...

**WHAT YOU'LL DO**: Center for Customer Insight (CCI) develops strong know-how on the global market and consumers via various proprietary researches, and we combine proprietary and existing tools to tailor programs. Besides, the team has strong capabilities and experience to manage and conduct client-specific researches. As a Senior Knowledge Analyst (SKA)...

**Job Description: Senior Business Analyst** **Location**: Riyadh, Saudi Arabia **Language Requirements**: Must be fluent in Arabic (reading, writing, and speaking) **Experience**: 5+ years (CBAP qualification is preferred but not mandatory) **Role Overview**: We are looking for a seasoned Senior Business Analyst to lead complex projects and drive...

**Role Overview**: A Senior Business Analyst is responsible for leading the analysis and design of business processes, systems, and strategies to enhance organizational efficiency and effectiveness. This role involves working closely with stakeholders to identify business needs, gather and document requirements, and translate them into functional solutions...

**Job Summary** Mozn is a rapidly growing technology firm revolutionizing the field of Artificial Intelligence and Data Science headquartered in Riyadh, Saudi Arabia and it’s working to realize Vision 2030 with a proven track record of excellence in supporting and growing the tech ecosystem in Saudi Arabia and the GCC region. Mozn is the trusted AI...

Master-Works is looking for a Senior Data Analyst to join our dynamic team. This is a crucial role where you will leverage your analytical expertise to drive data-informed decisions across the organization. As a Senior Data Analyst, you will take the lead in analyzing complex datasets, developing reports, and providing insights that help shape business...

CEQUENS is a leading global communications platform as a service (CPaaS) provider that simplifies customer engagement for businesses through its innovative, reliable, and secure communication solutions. Established in 2011, CEQUENS offers a comprehensive suite of APIs, including SMS, WhatsApp for Business, Voice, Push Notifications, and more, enabling...

It takes something special to drive the development and implementation of new and exciting products and services. That’s a job for our Services Project and Program Management team within Professional Services. The team works closely with sales, customer service, partners, customers and other technical support groups in cross-functional teams. Together,...

**Role Overview**: A Senior Business Analyst is responsible for leading the analysis and design of business processes, systems, and strategies to enhance organizational efficiency and effectiveness. This role involves working closely with stakeholders to identify business needs, gather and document requirements, and translate them into functional solutions...

**Location**: Riyadh, Saudi Arabia **Language Requirements**: Must be fluent in Arabic (reading, writing, and speaking) **Experience**: 5+ years (CBAP qualification is preferred but not mandatory)**Role Overview**: We are looking for a seasoned Senior Business Analyst to lead complex projects and drive strategic initiatives in Riyadh. This role requires a...

**Summary**: The Level 1 Support Specialist is responsible for providing first-line technical support to end-users. This role involves responding to and resolving technical inquiries, troubleshooting hardware and software issues, and escalating more complex problems to higher-level support staff. **Key Responsibilities**: 2. **Troubleshooting**: - Identify...

**Summary**: The Level 1 Support Specialist is responsible for providing first-line technical support to end-users. This role involves responding to and resolving technical inquiries, troubleshooting hardware and software issues, and escalating more complex problems to higher-level support staff. **Key Responsibilities**: 2. **Troubleshooting**: - Identify...

The Analyst is an entry-level position on the private equity investment team, reporting directly to the Associate. **The key responsibilities of the Analyst include**: - Conducting industry research and market analysis to identify potential investment opportunities - Collecting and organizing financial data on target companies for due diligence - Assisting...

**Responsibilities**: - Requirement Gathering: Collaborate with clients and internal teams to elicit, document, and analyze business requirements. Conduct interviews, workshops, and surveys to gain a deep understanding of client needs. - Requirement Documentation: Create clear and comprehensive requirement documents, including functional and non-functional...

Every day, thousands of patients worldwide suffer harm from preventable care delivery errors. RLDatix is committed to changing this reality. Our mission is to enhance healthcare by creating a world where patients consistently receive the best and safest care possible. Trusted by numerous clients globally, our integrated healthcare operations platform...

As a **Customer Support** for a bulk SMS company, to be responsible and motivated Customer Success Specialist to support our clients and build strong relationships. This role helps clients effectively use our products, increasing revenue and minimizing churn. You will supervise the implementation and maintenance of the company’s computing needs...

**What We Need**: Oivan is looking for a **Technical Writer or Business Analyst **with at least 2-3 years of experience in managing local and or international software IT projects in Saudi Arabia. As a BA with a background in Agile Scrum methodologies, you will be responsible for documenting the product roadmap; changes in the timeline; communicating closely...