Technical Customer Support Senior Analyst

**Job Summary** Mozn is a rapidly growing technology firm revolutionizing the field of Artificial Intelligence and Data Science headquartered in Riyadh, Saudi Arabia and it’s working to realize Vision 2030 with a proven track record of excellence in supporting and growing the tech ecosystem in Saudi Arabia and the GCC region. Mozn is the trusted AI...

**Job Title**: Technical Analyst (Production Support & QA) **Location**: Riyadh **Reports to**: CIO - KSA **Job Summary**: **Key Responsibilities**: **Production Support Management**: - Act as the primary point of contact for production incidents, ensuring prompt investigation and resolution. - Monitor and maintain system performance, addressing issues...

**WHAT YOU'LL DO**: Center for Customer Insight (CCI) develops strong know-how on the global market and consumers via various proprietary researches, and we combine proprietary and existing tools to tailor programs. Besides, the team has strong capabilities and experience to manage and conduct client-specific researches. As a Senior Knowledge Analyst (SKA)...

Who We Are BCG pioneered strategy consulting more than 50 years ago, and we continue to innovate and redefine the industry. We offer multiple career paths for the world's best talent to have a real impact on business and society. As part of our team, you will benefit from the breadth and diversity of what we are doing today and where we are headed next. We...

**Role Overview**: A Senior Business Analyst is responsible for leading the analysis and design of business processes, systems, and strategies to enhance organizational efficiency and effectiveness. This role involves working closely with stakeholders to identify business needs, gather and document requirements, and translate them into functional solutions...

CEQUENS is a leading global communications platform as a service (CPaaS) provider that simplifies customer engagement for businesses through its innovative, reliable, and secure communication solutions. Established in 2011, CEQUENS offers a comprehensive suite of APIs, including SMS, WhatsApp for Business, Voice, Push Notifications, and more, enabling...

It takes something special to drive the development and implementation of new and exciting products and services. That’s a job for our Services Project and Program Management team within Professional Services. The team works closely with sales, customer service, partners, customers and other technical support groups in cross-functional teams. Together,...

**Role Overview**: A Senior Business Analyst is responsible for leading the analysis and design of business processes, systems, and strategies to enhance organizational efficiency and effectiveness. This role involves working closely with stakeholders to identify business needs, gather and document requirements, and translate them into functional solutions...

**Summary**: The Level 1 Support Specialist is responsible for providing first-line technical support to end-users. This role involves responding to and resolving technical inquiries, troubleshooting hardware and software issues, and escalating more complex problems to higher-level support staff. **Key Responsibilities**: 2. **Troubleshooting**: - Identify...

**Summary**: The Level 1 Support Specialist is responsible for providing first-line technical support to end-users. This role involves responding to and resolving technical inquiries, troubleshooting hardware and software issues, and escalating more complex problems to higher-level support staff. **Key Responsibilities**: 2. **Troubleshooting**: - Identify...

The Analyst is an entry-level position on the private equity investment team, reporting directly to the Associate. **The key responsibilities of the Analyst include**: - Conducting industry research and market analysis to identify potential investment opportunities - Collecting and organizing financial data on target companies for due diligence - Assisting...

**Responsibilities**: - Requirement Gathering: Collaborate with clients and internal teams to elicit, document, and analyze business requirements. Conduct interviews, workshops, and surveys to gain a deep understanding of client needs. - Requirement Documentation: Create clear and comprehensive requirement documents, including functional and non-functional...

Every day, thousands of patients worldwide suffer harm from preventable care delivery errors. RLDatix is committed to changing this reality. Our mission is to enhance healthcare by creating a world where patients consistently receive the best and safest care possible. Trusted by numerous clients globally, our integrated healthcare operations platform...

As a **Customer Support** for a bulk SMS company, to be responsible and motivated Customer Success Specialist to support our clients and build strong relationships. This role helps clients effectively use our products, increasing revenue and minimizing churn. You will supervise the implementation and maintenance of the company’s computing needs...

**What We Need**: Oivan is looking for a **Technical Writer or Business Analyst **with at least 2-3 years of experience in managing local and or international software IT projects in Saudi Arabia. As a BA with a background in Agile Scrum methodologies, you will be responsible for documenting the product roadmap; changes in the timeline; communicating closely...

Our Company Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies...

Who We Are What You'll Do As a Senior Knowledge Analyst (SKA) In a Client Focused role within BCG's XXX Practice Area, you will work in a growing global team, delivering value to clients via individual expertise and/or institutionalized knowledge assets (products, tools, data, workshops, frameworks, surveys, domain-specific data and related expertise, etc.)....

**Job Purpose** Contributes to the execution of the 24x7 security event management procedures in SOC and assists to the development of new use cases and content to improve threat detection and incident response for OBRELA MDR Clients. **Accountabilities** - Real-Time Event & Log monitoring and analysis using leading SIEM Technologies. - Escalation to Level...

**Responsibilities**: - Requirement Gathering: Collaborate with clients and internal teams to elicit, document, and analyze business requirements. Conduct interviews, workshops, and surveys to gain a deep understanding of client needs. - Requirement Documentation: Create clear and comprehensive requirement documents, including functional and non-functional...

Senior Office Management Analyst **Company**: Marsh **Description**: **Join Our Team as a Senior Office Management Analyst!** We are seeking a detail-oriented and proactive Senior Office Management Analyst to join our dynamic team. If you have experience in office management and are ready to take on new challenges, we want to hear from you! **We will...