Manager, Performance Improvement

4 weeks ago

Riyadh, Saudi Arabia King Faisal Specialist Hospital and Research Centre Full time

Develops the Performance Improvement (PI) Plan in line with the hospital’s mission, vision, provision of service and strategic objectives, Coordinates the plan with the PI team and counterparts in KFSH&RC branches, and leads its execution. Assume responsibility of leading, organizing and executing all PI related activities.

**Essential Responsibilities and Duties**:

- Participates in thedevelopment and revision of Quality Management (QM) Department Policies andprocedures to ensure standardization among the Hospital’s sites, serve as ahealthcare quality expert, and change agent in accreditation, safety, risk andPI. Promote a culture of continues improvement that leads to sustained resultsand optimal performance.
- Develops a monitoring processto measure PI activities outcomes. Prepare and present related reports asrequested.
- Collaborates internally withQM department and sections in identifying areas for improvement and leads theefforts to implement the improvement.
- Prepares and present periodicreports on PI projects and activities as requested with detailed analysis.
- Identify sources of valid andreliable information and metrics to monitor performance trends. Analyze andintegrates information from different sources and provide recommendations toenhance actions and decision-making.
- Demonstrates expertise in theuse of analytical and statistical tools and techniques to provide in depth viewand recommendations.
- Promotes hospital’s wideawareness of PI and encourages participation and leader involvement.
- Develops a PerformanceImprovement educational plan regarding concepts related to: Lean, Six Sigma, andRPI.
- Utilizes Quality improvementmethodologies to evaluate, measure capabilities and redesign operations toachieve the desired outcomes and Track, monitor and communicate progress to allstakeholders. Additionally, implement accountability structures and controlsrequired to deploy, monitor and ensure compliance with the work changes.
- Participates in committees andtaskforces as assigned.
- Follows all Hospital’s relatedPolicies and Procedures.
- Participates in self andothers' education, training and development, as applicable.

**Education**:
Master’s degree in healthcare quality management, Hospital Administration, or otherrelated discipline is required, and/or Bachelor’s Degree in Nursing or otherHealthcare related discipline is required.

**Experience Required**:
**Grade 11**:
Six (6) years of related experience with Master’s, or eight (8) yearswith Bachelor’s Degree, including three (3) years’ experience in quality isrequired.

**Grade 12**:
Eight (8) years ofrelated experience with Master’s, or ten (10) years with Bachelor’s Degree, includingtwo (2) years’ (Grade 11) related experience is required.

**Other Requirements(Certificates)**:
Certified Professional Healthcare Qualityis preferred.

Certified Black Belt Lean Six Sigma ispreferred.

PMP is preferred.

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