Manager, Performance Improvement

6 months ago


Riyadh, Saudi Arabia King Faisal Specialist Hospital and Research Centre Full time

Develops the Performance Improvement (PI) Plan in line with the hospital’s mission, vision, provision of service and strategic objectives, Coordinates the plan with the PI team and counterparts in KFSH&RC branches, and leads its execution. Assume responsibility of leading, organizing and executing all PI related activities.

**Essential Responsibilities and Duties**:

- Participates in thedevelopment and revision of Quality Management (QM) Department Policies andprocedures to ensure standardization among the Hospital’s sites, serve as ahealthcare quality expert, and change agent in accreditation, safety, risk andPI. Promote a culture of continues improvement that leads to sustained resultsand optimal performance.
- Develops a monitoring processto measure PI activities outcomes. Prepare and present related reports asrequested.
- Collaborates internally withQM department and sections in identifying areas for improvement and leads theefforts to implement the improvement.
- Prepares and present periodicreports on PI projects and activities as requested with detailed analysis.
- Identify sources of valid andreliable information and metrics to monitor performance trends. Analyze andintegrates information from different sources and provide recommendations toenhance actions and decision-making.
- Demonstrates expertise in theuse of analytical and statistical tools and techniques to provide in depth viewand recommendations.
- Promotes hospital’s wideawareness of PI and encourages participation and leader involvement.
- Develops a PerformanceImprovement educational plan regarding concepts related to: Lean, Six Sigma, andRPI.
- Utilizes Quality improvementmethodologies to evaluate, measure capabilities and redesign operations toachieve the desired outcomes and Track, monitor and communicate progress to allstakeholders. Additionally, implement accountability structures and controlsrequired to deploy, monitor and ensure compliance with the work changes.
- Participates in committees andtaskforces as assigned.
- Follows all Hospital’s relatedPolicies and Procedures.
- Participates in self andothers' education, training and development, as applicable.

**Education**:
Master’s degree in healthcare quality management, Hospital Administration, or otherrelated discipline is required, and/or Bachelor’s Degree in Nursing or otherHealthcare related discipline is required.

**Experience Required**:
**Grade 11**:
Six (6) years of related experience with Master’s, or eight (8) yearswith Bachelor’s Degree, including three (3) years’ experience in quality isrequired.

**Grade 12**:
Eight (8) years ofrelated experience with Master’s, or ten (10) years with Bachelor’s Degree, includingtwo (2) years’ (Grade 11) related experience is required.

**Other Requirements(Certificates)**:
Certified Professional Healthcare Qualityis preferred.

Certified Black Belt Lean Six Sigma ispreferred.

PMP is preferred.



  • Riyadh, Saudi Arabia Mace Full time

    The opportunity Project: This opportunity is to be involved in a major mixed-use development in Riyadh. The programme consists of over 200 projects including cultural and heritage assets, F&B, retail and hotels, commercial buildings, and educational facilities. Mace is currently providing programme management and looking for high-calibre experienced...


  • Riyadh, Saudi Arabia King Faisal Specialist Hospital and Research Centre Full time

    Develops and Manages the operations of the Clinical Documentation Improvement (CDI) section including assigning, scheduling and reviewing work performed consistent with the department approved policies and procedures. **Essential Responsibilities and Duties**: 1. Manages CDI function, plans and controls all services and provides suitable techniques and...

  • Performance Manager

    6 months ago


    Riyadh, Saudi Arabia Mindshare Full time

    Role Title & Location: Performance Manager, Riyadh KSA Reporting Line & Organization Profile: We are Mindshare. A global media platform company that accelerates Good Growth for its clients in the age of a new marketing economy. Good Growth is business growth that is enduring and sustainable whilst also helping to shape society and the world for the better....


  • Riyadh, Saudi Arabia Consulting Company Full time

    **Location**: Riyadh, KSA. **Years of experience**: 10+ years of experience with a proven experience in management consulting. **Language Requirements**:Fluency in both Arabic and English (written and spoken). We're hiring a seasoned Performance Management Specialist with over a decade of consulting experience in Riyadh. This role requires expertise in...

  • Performance Manager

    7 months ago


    Riyadh, Saudi Arabia Nana Direct Full time

    Performance Manager Performance Manager Performance Manager Performance Manager Performance Manager Performance Manager Performance Manager Performance Manager Performance Manager Performance Manager Performance Manager Performance Manager Performance Manager Performance Manager Performance Manager Performance Manager Performance Manager Performance...


  • Riyadh, Saudi Arabia Ericsson Full time

    **Join our Team**: **About this opportunity**: We are currently seeking a talented and dedicated individual to join our Ericsson team as a Service Improvement Lead. This critical role belongs to our Managed Services department, directly contributing to our ongoing Ericsson Operations Engine projects. You will be at the forefront of tech-driven change,...

  • Manager, Performance

    5 months ago


    Riyadh, Saudi Arabia Ma’aden Full time

    **Position Title**:Manager, Performance & Planning **Broad Band**:M12: Management **Talent Pipeline Layer**:Managing Managers (MM) **OVERALL JOB PURPOSE**: A Performance & Planning Manager plays a key leadership role in an organization's strategic direction. They develop and implement processes for both creating effective plans and measuring performance...


  • Riyadh, Saudi Arabia Serco Plc Full time

    Make a difference every day Your Opportunity We are looking for a FM Performance Monitoring Manager will be responsible for recommending and administering capital improvement works and provide Contract & Performance Management of Service Operators. The Client is in the process of developing and executing a transformation program. This program involves...


  • Riyadh, Saudi Arabia Serco Plc Full time

    Make a difference every day We are a multinational organization with a global team of 50,000 colleagues. In the Middle East we operate in the Transport, Defence & Advisory sectors, delivering services in Asset Management, Customer Experience, Fire & Rescue and Air Navigation Services. We are innovators, committed to redesigning and improving public...


  • Riyadh, Saudi Arabia King Faisal Specialist Hospital and Research Centre Full time

    Provides support for defining and improving Service Delivery Catalogue processes in accordance with recognized industry standards and ensure activities are conducted according to defined processes. Helps bridge the gap between the current and desired quality levels by balancing short-term needs with long-term perspectives of success. **Essential...


  • Riyadh, Saudi Arabia Ericsson Full time

    **About this opportunity** This is a customer-facing role in support of Service Ownership, and a key interface towards Ericsson Service Delivery Units(SDU), to secure the performance, optimization, and continued evolution of the Service. **What you will do** - Responsible for the measurement and reporting of the Service towards the customer. This includes...


  • Riyadh, Saudi Arabia King Faisal Specialist Hospital and Research Centre Full time

    Oversees the functions of assigned Clinical Documentation Improvement (CDI) staff to meet the needs of the section. Act as content expert for section based upon a solid knowledge of clinical documentation, ICD-10AM coding requirements, and AR-DRG guidelines. **Essential Responsibilities and Duties**: 1. Oversees assigned CDI staff to ensure an advanced...


  • Riyadh, Saudi Arabia King Faisal Specialist Hospital and Research Centre Full time

    Develops and Coordinates an ongoing Quality program in accordance with the Hospital, National and International Standards. **Essential Responsibilities and Duties**: 1. Establishes a Quality Improvement Program, Quality Assurance Criteria and Quality Control Requirements in congruence with KFSH&RC, Kingdom of Saudi Arabia, and international standards....


  • Riyadh, Saudi Arabia Serco Plc Full time

    Make a difference every day We are a multinational organisation with a global team of 50,000 colleagues. In the Middle East we operate in the Transport, Defence & Advisory sectors, delivering services in Asset Management, Customer Experience, Fire & Rescue and Air Navigation Services. We are innovators, committed to redesigning and improving public...

  • Performance Specialist

    6 months ago


    Riyadh, Saudi Arabia Professional Recruitment Full time

    **Responsibilities** 1. Collecting strategic and operational performance indicators data 2. Analysis of performance based on the results of strategic performance indicators and analysis a Strategic objectives based on the results of performance indicators Operating performance is building operational 3. Coordinating with the project management team in...

  • Assistant Manager

    5 months ago


    Riyadh, Saudi Arabia Thomsun Group Full time

    **Position Summary**: The Manager of Performance Management and Talent Development is responsible for designing, implementing, and managing comprehensive performance management systems and talent development programs. This role will ensure that these systems and programs align with the organization's strategic goals and enhance employee performance,...


  • Riyadh, Saudi Arabia King Faisal Specialist Hospital and Research Centre Full time

    Defines and improves Service Delivery Catalogue processes in accordance with recognized industry standards and ensures activities are conducted according to defined processes. Helps bridge the gap between the current and desired quality levels by balancing short-term needs with long-term perspectives of success. **Essential Responsibilities and...


  • Riyadh, Saudi Arabia Thales Full time

    Location: Riyadh, Saudi Arabia In fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible. We have...


  • Riyadh, Saudi Arabia Niceone Full time

    Summary: The Corporate Performance Reporting Analyst is responsible for developing and implementing performance reporting processes and systems for the corporate. This includes gathering and analyzing data to create reports that track and measure corporate performance, identifying trends and patterns in data, developing recommendations for improvement based...


  • Riyadh, Saudi Arabia Ninja Full time

    **Responsibilities**: - Monitor and analyze restaurant performance data to identify trends, opportunities, and areas for improvement - Develop and implement strategies to improve restaurant performance, including optimizing pricing, menu selection, and marketing efforts - Work closely with our restaurant partners to provide guidance and support, and help...