Service Manager

Office Manager **Imagine what we can INSPIRE with you** Moody's empowers people to make better decisions and achieve brighter futures. This is what motivates us to bring out the best in our products and our people. Join us. Forward Together. **Job Duties and Responsibilities**: - Provides executive level administrative support with a strong focus on...

Guide the sales and presales team in any projects pertaining warranty and operations and maintenance contracts in terms of pricing, selecting and designing the suitable solution. - Lead interrelated warranty and services projects, guide and advise the designated teams through the full process starting from presales activities until the successful delivery of...

Answer inbound calls to the IT Service hotline within agreed KPI - Log and create service desk ticket for issues and fulfillment and ensure ticket are assigned and categorized properly - Escalate support ticket to L2 support on time - Follow up escalated ticket and update user on status until closure - Document resolution before ticket closure to buld the...

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...

In the world of real estate and facilities management, the role of a Soft Services Facilities Manager is crucial in ensuring the smooth operation and delivery of services at a site. This position requires a unique set of skills and experience, particularly in customer-facing and operational aspects. Our prestigious client, a provider of real estate and...

Position Summary 1. Provide prompt services upon quality issues after product sales by developing and distributing contents regarding serviceability pre-evaluation before product sales, JIG, tools and technologies. 2. Maximize customer satisfaction by analyzing multiple defects and repetitive repairs after product sales and providing necessary solutions...

Our prestigious client, a provider of real estate and facilities management services, is currently seeking a Hard Services Manager to join their team in Riyadh, Saudi Arabia. This role requires individuals with a background in 5-7 star hotels, exceptional customer-facing skills, and operational experience. **Key Responsibilities**: As a Hard Services...

About the RoleThis position will implement best practices around key Information Technology Infrastructure Library (ITIL) disciplines. This will include review of organization NOC Service Management dependencies of service principles, processes, roles and performance measurements and to identify areas for improvement as they relate to Service Strategy,...

**Key Responsibilities**: **Service Design and Implementation**: - Ensure alignment with ITIL framework principles and best practices. - Develop and document detailed end-to-end support models. **Service Requirements Definition**: - Define and document monitoring requirements for each service. - Establish incident management protocols and service request...

At Horizontal Digital, we hold ourselves to one key belief: You’re only as good as your worst customer experience. This mantra is what drives our digital consultancy to think beyond the easy answers and instead create websites, apps, portals, and other experiences that solve customer needs for Fortune 500 companies in intuitive and empathetic ways. And we...

DeepSource is seeking a highly skilled Services Delivery Manager to join our team. As a Services Delivery Manager, you will be responsible for overseeing the successful delivery of services to our clients. You will work closely with cross-functional teams to ensure the timely delivery of projects, manage client expectations, and drive customer...

**Company Description** Gulf Business Solutions (GBS) is the leading information and technology solutions provider in the kingdom of Saudi Arabia. Since we started as a business more than thirty years ago, we have grown to an enterprise supported by over five hundred employees, with a rich portfolio of products and services ranging from printing systems to...

supporting and leading the implementation of the long-term vision of the Service Desk Section and for leading all activities and staff within this Section. Leading the Section that serves as the “one-face” of HITA to the broader organization. This job develops and delivers proactive and innovative services designed to achieve high customer satisfaction...

Job DescriptionEjadah is seeking a highly skilled IT Service Management Consultant to join our team. As a key member of our organization, you will be responsible for implementing best practices around key ITIL disciplines.Key ResponsibilitiesReview organization NOC Service Management dependencies of service principles, processes, roles, and performance...

Job Title: Guest Services ManagerAt DIMENSIONS, we are seeking a highly skilled Guest Services Manager to join our team. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences and ensuring that our hotel facilities meet the highest standards.Key Responsibilities:Guest Services: Provide personalized...

**Tasks**: - Define project objectives, scope, and requirements. - Develop a detailed action plan including timelines and required resources. - Prepare and develop the project budget and ensure compliance with it. - Conduct regular reviews and ensure delivery of services with high quality. - Monitor costs and control expenses to prevent exceeding the...

Job SummaryWe are seeking a highly skilled Hotel Services Manager to join our team at DIMENSIONS. As a key member of our front-desk staff, you will be responsible for providing exceptional guest service experiences, ensuring seamless check-ins and check-outs, and managing our hotel's image.Key ResponsibilitiesGuest Service Excellence: Provide personalized...

**Description**: invenioLSI is the world’s #1 independent SAP consultancy and implementation partner for Public Sector and Services organizations. Our domain specialties include Government, Local Authorities, Policing, Healthcare, Education, Public Transport, and Tax, with a niche and established position within the Media & Entertainment...

Client Services Manager **The Role**:Client Services Manager **The Location**: Riyadh/Dammam, Saudi Arabia S&P Global is a place to learn and grow, surrounded by the best and brightest. A place to challenge yourself and advance your career. If you're a pioneer or a thinker, there's a role for you to play in our mission to help accelerate progress in the...

About the role: We are pleased to announce an incredibly exciting opportunity to join our Ground Services team in Riyadh, Kingdom of Saudi Arabia as Airport Services Manager. Job Purpose: Ensures safe, secure and cost effective QR airport operations at the station to achieve regulatory compliance, operational efficiency and 5-star customer service. Liaises...