Customer Experience Manager, Ignitetech

It's no secret that traditional site reliability teams struggle to keep pace with manual monitoring, reactive troubleshooting, and labor-intensive deployments. The rise of AI presents a solution, but many companies fail to fully leverage its potential, resulting in systems that underperform and bottlenecks that stifle innovation. Data shows that 73% of...

**About** **Calo** Launched in Bahrain in November of 2019, Calo is on a mission to make healthy easy. We’re a team of dedicated people driving this mission by providing better, faster, and cheaper ways to access food through technology. **Role Overview** **What you’ll be working on** - Communicating with customers over live chat and phone calls to...

The driving force behind our success has always been the people of AspenTech. What drives us, is our aspiration, our desire and ambition to keep pushing the envelope, overcoming any hurdle, challenging the status quo to continually find a better way. You will experience these qualities of passion, pride and aspiration in many ways — from a rich set of...

Uniphore is the global leader in Conversational Automation. Every day, billions of conversations take place across industries — customer service, sales, HR, education and more. Whether they are human to human, human to machine or machine to machine, conversations are at the heart of everything we do, and the new currency of the enterprise. At Uniphore, we...

**About this opportunity!** We are now looking for a Customer Project Manager, to lead assigned customer projects securing that project goals are met, customer’s expectations are fulfilled and that the customer relation is handled in the best possible way within the scope of the contract. **What you will do** - You will establish the project plan...

We are seeking a talented CX/ UCaaS Account Manager with deep experience in onboarding and leading partners specialised in Phone & Contact Center sales. You will have an in-depth knowledge and understanding of the industry and CX market. This role is an individual contributor position that will execute on the identification, recruitment, on-boarding of...

Fancy building out a customer service function the way you want? You’ll be managing customer service in the Saudi branch of a mobile-first fintech company from Bahrain as they continue their expansion in the region. You’ll be supported by the Bahrain team that’s currently in place and you’ll be building out the team underneath you, so it’s a good...

Ref: JO-2212-110574 | Negotiable | Location:Riyadh, Saudi Arabia | Added:20/01/23 **Responsibilities** - Ensure that the Order to Cash process exceeds customers’ expectations in terms of Customer Experience and cost efficiency - Proactively manage 3PL in terms of SLA, making sure that the partners deliver a superior D&I Customer Experience - Guarantee the...

At Dataiku, we're not just adapting to the AI revolution, we're leading it. Since our beginning in Paris in 2013, we've been pioneering the future of AI with a platform that makes data actionable and accessible. With over 1,000 teammates across 25 countries and backed by a renowned set of investors, we're the architects of Everyday AI, enabling data experts...

Note: Google’s hybrid workplace includes remote roles. **Remote location: Saudi Arabia.** **Minimum qualifications**: - Bachelor’s degree or equivalent practical experience. - Experience working with cross-functional teams, executive clients, and key stakeholders within matrixed environments. - Ability to speak and write in English and Arabic...

About NCR NCR Corporation (NYSE: NCR) is a leader in transforming, connecting and running technology platforms for self-directed banking, stores and restaurants. NCR is headquartered in Atlanta, Ga., with 38,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries. The Customer Engineer 1 (CE1) is the owner of...

About NCR NCR Corporation (NYSE: NCR) is a leading software - and services-led enterprise provider in the financial, retail and hospitality industries. NCR is headquartered in Atlanta, Georgia, with 36,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries. TITLE: Customer Engineer Representative LOCATION:...

About NCR NCR Corporation (NYSE: NCR) is a leader in transforming, connecting and running technology platforms for self-directed banking, stores and restaurants. NCR is headquartered in Atlanta, Ga., with 38,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries. TITLE: Customer Engineer...

Ref: JO-2212-110573 | Negotiable | Location:Saudi Arabia, Saudi Arabia | Added:10/07/23 On behalf of our client, we are seeking a Customer Service Specialist with exceptional communication and organizational skills to join their team based in Riyadh. This role is central to providing premium customer experiences, managing customer touchpoints, and ensuring...

**Job Summary**: The Customer Service Supervisor will oversee and assist customer service employees in the performance of their job duties such as responding to customer inquiries and resolving issues or complaints. - **Supervisory Responsibilities**:_ - Hires entry-level customer service employees. - Trains new employees in the company’s customer service...

MUST BE SAUDI NATIONAL PLEASE ONLY SAUDIS APPLY ***: The position of Customer Quality Specialist is a client-facing role. This person must have the ability to engage clients in a positive and professional way through the client support process. They must be willing to work in a team environment and have strong communication skills with clients and fellow...

Role Summary The incumbent is mainly responsible for providing efficient, friendly and quality service to customers; answering queries, providing information and guiding customers through various banking procedures; marketing the Group’s products and services and encouraging customers to increase their business with the Group. Greets and answers inquiries...

Key Responsibilities: - Customer Support: Provide accurate and detailed information about our products or services to address customer questions effectively. Assist customers with troubleshooting issues, order processing, product usage, and any other related concerns to ensure a positive experience. - Problem Resolution: Proactively identify and resolve...

This role is responsible for providing direct customer service needs, responds to customer inquiries and requests for a range of standard transactions and services, selling retail products and services, cross-sells investment banking and treasury products. This role’s requirement is also to understand retail products to help in identifying and promoting...

-Requisition Number EMEA08825 Employment Type Full-time Location Riyadh **Job Summary**: The Customer Service Representative is responsible for delivering a high quality of service to all internal and external customers ensuring product orders are sent in an efficient and timely manner to achieve customer satisfaction while complying with the company’s...