Team Leader
2 weeks ago
**Purpose of Position**
- To plan and supervise all activities of inspection services.
- Leadership and Coaching Skills
- Good communication skills
- Computer related skills
- Negotiation skills
- The position performs in line with the Bureau Veritas Quality Assurance System, including the BV Code of Ethics and the BV Group policy.
**Major Responsibilities**
- Ensure inspection operations are further enhanced as per Company policy and client requirements.
- Monitor scheduling of inspections and ensure execution is done as per agreed execution plan.
- Assist in developing existing and new business through regular client contacts and satisfaction.
- Monitor performance and investigate any problems/complaints with a view to improvement of operations to ‘zero defect ‘as the ultimate goal.
- Act as interface between client and execution team. Work closely with BV overseas offices.
- Communicate and coordinate with clients and handle their claims and complaints.
- Maintain quality level in department and ensure key performance indicators are strictly followed.
- Maintain standards and technical capabilities to meet and satisfy demands set by the clients and / or any statutory authorities.
- Approve certificates, reports and invoices, as required within specified timeframe.
- Draft, negotiate and secure contracts for local and international clients
- Manage operations to ensure adequate efficiency, productivity and the best quality of execution
- Ensure timely and accurate reporting to customers
- Lead, coach and develop branch inspection team
- Managerial review of quality documents, files, invoices, capability matrix and job execution matrix.
**Qualification and Experience**
- BE Mech
- 8-10 years in similar role
- Sufficient experience in the inspection of the following items.
**Skills & Qualities**:.
- Communication Skills.
- English Language
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