Front Office Manager

5 months ago


Jeddah, Saudi Arabia Holiday Inn Full time

Our guests’ memorable experiences have to start somewhere. So why not with you? We’re looking for a new Front Office Manager to take ownership of delivering exceptional first impressions - managing everything from registration and reservations to porter and concierge services.

A little taste of your day-to-day:
Every day is different, but you’ll mostly be:

- Managing and coaching your front office team to deliver memorable guest experiences and the warmest of welcomes
- Engaging with guests to build personal relationships and remedy any complaints
- Conducting regular front office inspections to ensure we’re making the right first impression
- Helping to prepare budgets and finding new ways to drive revenue from walk-ins and up-selling at the front desk
- Training team members on PBX procedures and taking the lead during an emergency or crisis
- Reporting into the GM you’ll manage a team of front desk employees across several specialisms.

What We need from you:

- Bachelor’s degree / higher education qualification / equivalent in Hotel Management/ Business Administration
- 3 years of Front Office/Guest Service experience including management experience
- Must speak fluent English
- Other languages preferred

What you can expect from us:
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through my Wellbeing

framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected - wherever they are in the world. Want to be part of the journey?

Travel is a journey. We help make it a joy.

Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. At Holiday Inn®️ we thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we’ve been on our journey since 1952. So if you can help us spread the joy of travel to all, we’d love to give you a warm welcome to the Holiday Inn®️ family.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.


  • Front Office Manager

    5 months ago


    Jeddah, Saudi Arabia Hilton Full time

    Front Office Manager - The Hotel Galleria Jeddah A Front Office Manager supervises the Front Office Team to ensure that Team Members are prepared and well-informed to deliver our Guests an exceptional experience from check-in through check-out. **What will I be doing?** As Front Office Manager, you will oversee the Front Office Team which is the main...

  • Front Office Manager

    5 months ago


    Jeddah, Saudi Arabia voco Full time

    Our guests’ memorable experiences have to start somewhere. So why not with you? We’re looking for a new Front Office Manager to take ownership of delivering exceptional first impressions - managing everything from registration and reservations to porter and concierge services. A little taste of your day-to-day: Every day is different, but you’ll...

  • Mgr-front Office Ii

    5 months ago


    Jeddah, Saudi Arabia Marriott International, Inc Full time

    **Job Number** 23144516 **Job Category** Rooms & Guest Services Operations **Location** Le Méridien Makkah, King Abdulaziz Road, Makkah, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for all front office functions and staff. Areas of...

  • Mgr-front Office Ii

    5 months ago


    Jeddah, Saudi Arabia Marriott International, Inc Full time

    **Job Number** 23210551 **Job Category** Rooms & Guest Services Operations **Location** Jeddah Marriott Hotel Madinah Road, 6939 Al-Madinah Al-monawarah Road, Jeddah, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for all front office...

  • Asstmgr-front Office I

    5 months ago


    Jeddah, Saudi Arabia Marriott International, Inc Full time

    **Job Number** 24004483 **Job Category** Rooms & Guest Services Operations **Location** Courtyard By Marriott Kudai Makkah, Ajyad Street, Makkah, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in administering front...

  • Mgr-front Office I

    5 months ago


    Jeddah, Saudi Arabia Marriott International, Inc Full time

    **Job Number** 24004482 **Job Category** Rooms & Guest Services Operations **Location** Courtyard By Marriott Kudai Makkah, Ajyad Street, Makkah, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in administering front...


  • Jeddah, Saudi Arabia AccorHotel Full time

    Company Description **“A passion for perfection”** Swissôtel Hotels & Resorts is a distinctive group of deluxe hotels where we put the emphasis on our people. We strive to provide a motivating and rewarding environment that attracts inspired and talented people who are willing to bring news ideas, use & develop their knowledge to reinvent their career...


  • Jeddah, Saudi Arabia ibis Jeddah Malik Road Full time

    PRIMARY OBJECTIVE OF POSITION Primarily supervises front office team members to ensure efficient and smooth operations for producing excellent feedbacks and guest satisfaction. Responds in a professional and courteous manner to guests by providing accurate and timely information and services. You will also ensure hotel charges are processed diligently to...

  • Mgr-front Desk

    5 months ago


    Jeddah, Saudi Arabia Marriott International, Inc Full time

    **Additional Information** Saudi National **Job Number** 24020413 **Job Category** Rooms & Guest Services Operations **Location** Le Méridien Jeddah, Medinah Road, Jeddah, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office...

  • Mgr-front Desk

    5 months ago


    Jeddah, Saudi Arabia Marriott International, Inc Full time

    **Job Number** 23204751 **Job Category** Rooms & Guest Services Operations **Location** Jeddah Marriott Hotel Madinah Road, 6939 Al-Madinah Al-monawarah Road, Jeddah, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in...

  • Mgr-front Desk

    5 months ago


    Jeddah, Saudi Arabia Marriott International, Inc Full time

    **Job Number** 23115507 **Job Category** Rooms & Guest Services Operations **Location** Jeddah Marriott Hotel Madinah Road, 6939 Al-Madinah Al-Monawarah Road, Jeddah, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in...

  • Front Desk Agent

    5 months ago


    Jeddah, Saudi Arabia The First Group Full time

    Overview: Over the past two decades, The First Group has forged a reputation as one of the hospitality industry’s leading innovators, providing groundbreaking investment opportunities to clients and partners, while delivering exceptional, memorable experiences to hotel and leisure guests. Bolstering our reputation as the region’s premier end-to-end...

  • Front Office Agent

    5 months ago


    Jeddah, Saudi Arabia AccorHotel Full time

    **Company Description** “A passion for perfection”** Swissôtel Hotels & Resorts is a distinctive group of deluxe hotels where we put the emphasis on our people. We strive to provide a motivating and rewarding environment that attracts inspired and talented people who are willing to bring news ideas, use and develop their knowledge to reinvent their...

  • Front Desk Supervisor

    5 months ago


    Jeddah, Saudi Arabia Eram Talent Full time

    Eram Talent is currently seeking a Front Desk Supervisor to join our hospitality team. As the Front Desk Supervisor, you will be responsible for ensuring the smooth operation of the front desk area and providing excellent customer service to our guests. Your main duties will include overseeing the front desk team, managing guest inquiries and requests, and...

  • Rwjed-front Desk Agent

    5 months ago


    Jeddah, Saudi Arabia Rosewood Hotel Group Full time

    **General Information**: - Country/Region- Saudi Arabia- Province/City- Jeddah- Location- Rosewood Jeddah- Department- Rooms - Front Office- Job Type- Full-time Permanent- JOB SUMMARY He is fully responsible for the following of check-in and -out procedures in accordance with the Standard Operating Procedures and the rules and regulations given by the...


  • Jeddah, Saudi Arabia Rosewood Hotel Group Full time

    **General Information**: - Country/Region- Saudi Arabia- Province/City- Jeddah- Location- Rosewood Jeddah- Department- Rooms - Front Office- Job Type- Full-time Permanent- Ensures highest possible guest satisfaction. - Suggests, develops, and implements realistic action plans aiming at introducing and/or improving services. Ensures proper functioning of the...


  • Jeddah, Saudi Arabia AccorHotel Full time

    **Company Description** “Tamayyaz" is a Nationalization Development Program that enables Saudi talents to acquire the needed skills & knowledge for various professions within the hospitality field within a specific time frame by using a combination of classroom learning and On Job Training.”** **“A passion for perfection”** Swissôtel Hotels &...


  • Jeddah, Saudi Arabia CREALOGIX Full time

    Company Description CREALOGIX is a leading global FinTech software solutions provider working with some of the most innovative financial brands in the world. We are dynamic and growing with over 600 employees around the world including Switzerland, Germany, Spain, the UK, the Middle East and Singapore. Some of the world’s largest banks and wealth...

  • Front Office Manager

    5 months ago


    Jeddah, Saudi Arabia Novotel Cairo El Borg Full time

    Company Description Makkah Clock Royal Tower, A Fairmont Hotel, is located only a few steps away from the Masjid Al Haram and the Holy Ka’aba. This 76-story hotel, one of the world’s tallest, is the focal point of the Abraj Al Bait Complex, part of the King Abdul Aziz Endowment Project, is the iconic symbol of hospitality in the Holy City. The hotel...

  • Rooms Manager

    5 months ago


    Jeddah, Saudi Arabia Holiday Inn Full time

    **A little taste of your day-to-day**: - Trains, cross -trains, and retrains all front office personnel.****: - Participates in the selection of front office personnel.****: - Schedules the** front office staff**.****: - Supervises workload during shifts.****: - Evaluates the job performance if each front office employee.****: - Maintains working...