Customer Service

3 months ago


جدة, Saudi Arabia Qureos Inc Full time

**Position Overview**:
**Key Responsibilities**:

- Provide accurate and detailed information about our products and services.
- Address and resolve customer complaints with empathy and a positive attitude.
- Process customer orders, payments, and returns accurately and efficiently.
- Collaborate with other departments to ensure customer satisfaction and timely resolution of issues.
- Maintain accurate and updated customer records and databases.
- Uphold company policies and procedures while delivering exceptional service to customers.

**Qualifications**:

- High school diploma or equivalent; college degree preferred.
- Minimum of 2 years of experience in customer service or related field.
- Excellent communication skills, both verbal and written.
- Strong problem-solving and conflict resolution abilities.
- Proficiency in Microsoft Office and customer service software.
- Ability to multitask and work in a fast-paced environment.
- Positive attitude and willingness to learn.

**Working Conditions**:

- This is a full-time position with occasional overtime and weekend work.
- Office environment with some remote work options.
- May require sitting or standing for extended periods of time.
- Ability to lift up to 25 pounds.

**Benefits**:

- Competitive salary.
- Health, dental, and vision insurance.
- Paid time off and holidays.
- Professional development opportunities.
- Employee discount on company products.


  • Customer Service Agent

    3 months ago


    جدة, Saudi Arabia شركة جدارات اليناء المحدودة Full time

    Job Title: Customer Service Agent **Location**: Jeddah **Job Summary**: **Key Responsibilities**: - Handle customer inquiries, complaints, and feedback in a professional and timely manner. - Provide information regarding order status, shipping, and product availability. - Collaborate with the warehouse and logistics teams to ensure customer orders are...


  • جدة, Saudi Arabia Aggreko, LLC Full time

    We're the global leader in providing energy solutions that help businesses grow and communities thrive. We work as a team and we’re proud of the difference we make to customers, to local communities, and towards a sustainable future for the world. We’re looking for Customer Services Manager in Aggreko will be responsible for managing and leading the...


  • جدة, Saudi Arabia SUEZ Full time

    **Contract type** **Temporary / Fixed-Term*** **WHO WE ARE** we have been acting in support of our clients and partners to deliver essential services that protect and improve the quality of life wherever we operate. United by a passion for our work as well as our inclusive culture and team spirit, we innovate to conserve water and create value from wastes,...


  • جدة, Saudi Arabia Jeeny Full time

    **About Jeeny**: Jeeny is a leading ride-hailing platform that strives to revolutionize daily commuting and transportation. Our app connects users with their preferred modes of transportation, making mobility accessible, convenient, and affordable for all. We are a joint venture between MEIG (Middle East Internet Group), Rocket Internet, and IMENA. Since...


  • جدة, Saudi Arabia Talent Pal Full time

    We're the global leader in providing energy solutions that help businesses grow and communities thrive. We work as a team and we’re proud of the difference we make to customers, to local communities, and towards a sustainable future for the world. We’re looking for Customer Services Manager in Aggreko will be responsible for managing and leading the...


  • جدة, Saudi Arabia Haydar Alireza Hygiene Supply Trading Est. Full time

    **Purpose of Job** Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative....


  • جدة, Saudi Arabia Solenis Full time

    Responsible for supporting the I&L and Water Solution Applications - Equipment Installation and maintenance / services (PM and Call Outs) - I&L & Laundry Equipment's Trouble Shooting - Responsible for TASKI Service Specially Ride on Machines - Technical Reports - New Laundry & water treatment Setups - Reporting

  • Customer Excellence

    1 month ago


    جدة, Saudi Arabia Bupa Arabia Full time

    Role Purpose: Responsible for developing and releasing survey to get customer feedback from their experience in the Connected Care journey. Interpreting data to provide actionable insights that drive business decisions, improve services, and enhance customer satisfaction through continuous improvement. Key Accountabilities: 1- Voice of the Customer (VOC); -...

  • Service Engineer

    3 months ago


    جدة, Saudi Arabia Truck Technologies & Trading Full time

    **Job Summary**: **Key Responsibilities**: - **Installation and Commissioning**: - Install and commission machinery and generator systems at client sites. - Ensure all installations meet manufacturer specifications and safety standards. - **Maintenance and Repair**: - Perform routine and preventive maintenance on machinery and generators. - Diagnose and...

  • Guest Service

    3 months ago


    جدة, Saudi Arabia MOVENPICK Full time

    Greet, check-in, respond to requests and settle accounts while providing exceptional service - Handling guest complaints and resolving issues in a timely and professional manner. - Coordinating with housekeeping and maintenance staff to ensure guest rooms are clean and functioning properly - Upselling hotel services and amenities to guests - Ensuring guest...

  • Mega Accounts

    2 months ago


    جدة, Saudi Arabia Bupa Arabia Full time

    Execute Service Strategy: - Participate in setting and executing the organization's service strategy from a general service and customer service perspective - Develop objectives for call center’s day to day activities - Analyze call center statistics by identifying customer trends and behaviors to understand specific customer needs and wants - Define...

  • Senior Analyst

    2 weeks ago


    جدة, Saudi Arabia Microland Full time

    **Required Skills**: Technology | IT Service Management Tools | Servicenow Behavioral | Microland Skills | Customer Centricity Behavioral | Microland Skills | Execution Excellence Functional | IT Operations Management | Current, Up to date Operational Documentation Library (ODL) **Education Qualification**: Any Graduate **Certification Mandatory /...

  • Service Technician

    3 months ago


    جدة, Saudi Arabia Camco Technologies Full time

    Camco Technologies is the leading technology company in innovative terminal automation solutions and services. Since 1999, our systems empower marine and railway terminal operators to increase their performance and safety while reducing operating costs. Already 200+ terminal operators worldwide successfully optimized their gate, rail, crane and yard...


  • جدة, Saudi Arabia Bupa Arabia Full time

    KACC Operations: - Adminster Aramco Personnel, Aramco members, and coordinate with company departments to address and resolve issues and inquiries, including pre-authorization requests, referrals, membership, appeals, M-time requests, and complaints. - Perform quality checks for RPA batch processes to ensure that all enrollment batches are executed...

  • Service Technician

    3 months ago


    جدة, Saudi Arabia Ecolab Full time

    Join Ecolab’s sales team as a **Service Technician **in the **Saudi **market. Within our industry leading Institutional division, we offer comprehensive chemical products and solutions to meet the needs of customers across the foodservice and hospitality industries. You will work with a variety of restaurants, hotels, schools, long-term career facilities,...


  • جدة, Saudi Arabia Kuehne+Nagel Full time

    Are you experienced in Air Logistics Customer Care? We’re excited to announce an opportunity to join our team in Jeddah! ** Your Role**: If you’re passionate about providing top-notch customer service and have a background in air logistics, we want you on board. Join us and be a part of a dynamic team that values excellence and innovation. ** Your...

  • Field Service Engineer

    3 months ago


    جدة, Saudi Arabia Career Maker Full time

    **Role Overview**: We are seeking experienced Field Service Engineers specialized in electro-hydraulic maintenance and repairs of offshore equipment such as cranes, winches, and telescopic gangways. This full-time remote role involves troubleshooting, providing technical support, performing preventive maintenance, and ensuring exceptional customer service...


  • جدة, Saudi Arabia CGS Full time

    **Job Type**: Full-Time **Brief JD**: Engage with customers to sell service contracts and maintenance solutions for refrigeration systems, fostering strong client relationships. Key Responsibilities: **Requirements**: Job Location: Jeddah


  • جدة, Saudi Arabia Panasonic Corporation Full time

    Overview: **Who We Are**: Ever wonder who brings the entertainment to your flights? Panasonic Avionics Corporation is #1 in the industry for delivering inflight products such as movies, games, WiFi, and now Bluetooth headphone connectivity! How exciting would it be to be a part of the innovation that goes into creating technology that delights millions of...


  • جدة, Saudi Arabia SITA Switzerland Sarl Full time

    Overview: **WELCOME TO SITA**: We're the team that keeps airports moving, airlines flying smoothly, and borders open. Our tech and communication innovations are the secret behind the success of the world's air travel industry. You'll find us at 95% of international hubs. We partner closely with over 2,500 transportation and government clients, each with...