Customer Services Manager

**Contract type** **Temporary / Fixed-Term*** **WHO WE ARE** we have been acting in support of our clients and partners to deliver essential services that protect and improve the quality of life wherever we operate. United by a passion for our work as well as our inclusive culture and team spirit, we innovate to conserve water and create value from wastes,...

Job Title: Customer Service Agent **Location**: Jeddah **Job Summary**: **Key Responsibilities**: - Handle customer inquiries, complaints, and feedback in a professional and timely manner. - Provide information regarding order status, shipping, and product availability. - Collaborate with the warehouse and logistics teams to ensure customer orders are...

We're the global leader in providing energy solutions that help businesses grow and communities thrive. We work as a team and we’re proud of the difference we make to customers, to local communities, and towards a sustainable future for the world. We’re looking for Customer Services Manager in Aggreko will be responsible for managing and leading the...

**About Jeeny**: Jeeny is a leading ride-hailing platform that strives to revolutionize daily commuting and transportation. Our app connects users with their preferred modes of transportation, making mobility accessible, convenient, and affordable for all. We are a joint venture between MEIG (Middle East Internet Group), Rocket Internet, and IMENA. Since...

**Purpose of Job** Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative....

**Position Overview**: **Key Responsibilities**: - Provide accurate and detailed information about our products and services. - Address and resolve customer complaints with empathy and a positive attitude. - Process customer orders, payments, and returns accurately and efficiently. - Collaborate with other departments to ensure customer satisfaction and...

You’re energized by challenges, creative brand-buildingand great coffee? The Nespresso story began with a simple but revolutionary idea: enable anyone to create the perfect cup of coffee - just like a skilled barista. From this beginning more than 30 years ago, the Nespresso brand concept, the Nespresso Trilogy: exceptional coffees, smart and stylish...

**Required Skills**: Technology | IT Service Management Tools | Servicenow Behavioral | Microland Skills | Customer Centricity Behavioral | Microland Skills | Execution Excellence Functional | IT Operations Management | Current, Up to date Operational Documentation Library (ODL) **Education Qualification**: Any Graduate **Certification Mandatory /...

Responsible for supporting the I&L and Water Solution Applications - Equipment Installation and maintenance / services (PM and Call Outs) - I&L & Laundry Equipment's Trouble Shooting - Responsible for TASKI Service Specially Ride on Machines - Technical Reports - New Laundry & water treatment Setups - Reporting

Role Purpose: Responsible for developing and releasing survey to get customer feedback from their experience in the Connected Care journey. Interpreting data to provide actionable insights that drive business decisions, improve services, and enhance customer satisfaction through continuous improvement. Key Accountabilities: 1- Voice of the Customer (VOC); -...

**Industrial Service Operator** **POSITION SNAPSHOT** Location: Jeddah, Kingdom of Saudi Arabia Company: Nestlé Saudi Manufacturing Full-Time Contract Reports to: Maintenance and Industrial Services Engineer *** Joining Nestlé means you are joining the largest Food and Beverage Company in the world. At our very core, we are a human environment -...

**Hiring for one of the promising trucking companies in KSA** **Job Title**: Logistics Operations Manager **Job Summary**: Join an ambitious startup trucking company as the Operations Manager and help drive the growth and success of our innovative logistics solutions in the Kingdom of Saudi Arabia (KSA). As the Operations Manager, you will be responsible...

**Our client A Company working in the field of construction and Architectural designs is seeking a dedicated Sales Manager** **As a Sales Manager, you will be responsible for leading a team of sales representatives, developing sales strategies, and driving business growth.**: - Lead and motivate a team of sales representatives to achieve sales targets -...

The Role Our client is leading hospitality and service provider in KSA, and currently seeking a Soft Services Manager. The role is based in the Jeddah, KSA Responsibilities: - Manage and oversee all soft services operations at the facility, including cleaning, ground services, landscaping, and office services. - Develop and implement comprehensive soft...

**Job Summary**: **Key Responsibilities**: - **Installation and Commissioning**: - Install and commission machinery and generator systems at client sites. - Ensure all installations meet manufacturer specifications and safety standards. - **Maintenance and Repair**: - Perform routine and preventive maintenance on machinery and generators. - Diagnose and...

Execute Service Strategy: - Participate in setting and executing the organization's service strategy from a general service and customer service perspective - Develop objectives for call center’s day to day activities - Analyze call center statistics by identifying customer trends and behaviors to understand specific customer needs and wants - Define...

Greet, check-in, respond to requests and settle accounts while providing exceptional service - Handling guest complaints and resolving issues in a timely and professional manner. - Coordinating with housekeeping and maintenance staff to ensure guest rooms are clean and functioning properly - Upselling hotel services and amenities to guests - Ensuring guest...

**Reimagine what coffee can be. Reimagine what you can become. Let’s grow together** At Nespresso, we believe that we can elevate the world of coffee to drive a positive impact and be a force for good which shapes lives and landscape for the better. Exceptional customer experience is what we aspire to offer, and we can only do so by caring for one another,...

Are you experienced in Air Logistics Customer Care? We’re excited to announce an opportunity to join our team in Jeddah! ** Your Role**: If you’re passionate about providing top-notch customer service and have a background in air logistics, we want you on board. Join us and be a part of a dynamic team that values excellence and innovation. ** Your...

**Company Description** “We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to...