Technical Service Specialist
2 weeks ago
**aAbout Abbott**
Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.
**Working at Abbott**
At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to:
- Career development with an international company where you can grow the career you dream of.
- A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists
**The Opportunity**
Our diagnostic solutions are used in hospitals, laboratories and clinics around the globe. The crucial information derived from our tests, instruments and informatics systems are often the first step in patient care decision making for hundreds of health conditions from heart attacks to blood disorders to infectious diseases and cancers.
**1. Primary** **Objective** **of **Position**
- The Technical Service Specialist is responsible for performing planned maintenance activities, hardware and software upgrades (TSBs) and for back up first line level one service and assisting with installations and deinstallations
**2.**Major **Accountabilities**:
- Provide first line service to customers (service interventions which may require less than 4 hours labor time)
- Schedule and perform planned/predictive maintenance (PM/PdM) activities
- Schedule, perform and document hardware and software updates (TSBs)
- Assist with instrument installations and deinstallations
- Success in this role is measured by customer satisfaction score (NPS), service key performance indicators achievement and economic growth and profitability per district
- Travel within the service area
**3.**Education**:
- Bachelor's degree or equivalent experience required. Bachelors/ Engineering degree in medical/ electrical/ mechanical or biology/ biomedical technology is preferred
**4.**Background**:
- Proven track record in a similar position supported by management and customer references
- Successful engagement with customers, specifically lab staff
- Technical expert for product line responsibility
- Strong communication skills
- Ability to identify and drive resolution of issues
- Strong experience in use of analytical tools and software
- Good computer skills
- Good English skills in speech and writing
**s.**Impact** **of** **position**:
- Perform planned maintenance activities, hardware and software upgrades (TSBs) and for back up first line level one service and assisting with installations and deinstallations
Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.
-
Technical Support Specialist
4 months ago
الرياض, Saudi Arabia CCDS Full timeCCDS is a leading information technology and services company that provides end-to-end info-tech and next-gen cybersecurity services and solutions to enterprises. We are currently seeking a Saudi Technical Support Specialist to join our team. As a Technical Support Specialist, you will play a vital role in providing technical assistance and support to our...
-
Technical Support Specialist
3 months ago
الرياض, Saudi Arabia Accounts Quality For Financial Consulting Full time**Summary**: The Level 1 Support Specialist is responsible for providing first-line technical support to end-users. This role involves responding to and resolving technical inquiries, troubleshooting hardware and software issues, and escalating more complex problems to higher-level support staff. **Key Responsibilities**: 2. **Troubleshooting**: - Identify...
-
Technical Support Specialist
2 months ago
الرياض, Saudi Arabia Accounts Quality For Financial Consulting Full time**Summary**: The Level 1 Support Specialist is responsible for providing first-line technical support to end-users. This role involves responding to and resolving technical inquiries, troubleshooting hardware and software issues, and escalating more complex problems to higher-level support staff. **Key Responsibilities**: 2. **Troubleshooting**: - Identify...
-
Senior Technical Service Executive
1 month ago
الرياض, Saudi Arabia Jotun Group Full timeSUMMARY OF THE ROLE Support sales by offering technical advice/technical service. As well as in technical documentation and complaint handling. Moreover, conduct and track technical training externally using the standardized training materials and global standards in order to ensure correct use of products and accurate technical advice. This position will...
-
IT Service Specialist, Riyadh
3 months ago
الرياض, Saudi Arabia ABB Full time**IT Service Specialist, Riyadh**: **At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. Write the next chapter of your ABB...
-
Technical Support Specialist
5 days ago
الرياض, Saudi Arabia Baker Hughes Full time**Technical Support Specialist - Real Time Systems**: **Do you like working in collaborative teams and solving technical problems?**: **Do you enjoy technical challenges?**: **Be part of a successful team** Our Oilfield Services business provides intelligent, connected technologies to monitor and control our energy extraction assets. Our team provide...
-
Senior Technical Project Management Specialist
4 months ago
الرياض, Saudi Arabia CCDS Full timeCCDS is a leading provider of comprehensive information technology and cybersecurity solutions. We are currently seeking a highly skilled and experienced Senior Saudi Technical Project Management Specialist to join our team. As a Senior Saudi Technical Project Management Specialist at CCDS, you will be responsible for overseeing and managing complex...
-
Informatics Technical Lead
2 months ago
الرياض, Saudi Arabia Abbott Laboratories Full timeRole Purpose **Span of Control** Positions reporting directly into this position: Associate Informatics Technical Specialist, Informatics Technical Specialist, Sr. Informatics Technical Specialists **Qualifications** - Bachelors or equivalent Global education, Masters degree preferred in Computer Science, Information Systems, Medical or Hospital...
-
Technical Senior Specialist
23 hours ago
الرياض, Saudi Arabia JASARA PMC Full timeJASARA PMC is seeking a Technical Senior Specialist in Interactives and Gamification to join our dynamic team. In this role, you will be responsible for designing and developing interactive platforms and gamified experiences that enhance engagement and drive participation among users in our projects. Your creativity and technical expertise will be vital as...
-
Technical Manager
1 month ago
الرياض, Saudi Arabia Parsons Full timeParsons is looking for an amazingly talented **MEP Technical Manager **to join our team! In this role you will get to ensure mechanical, electrical and PH works undertaken on site are completed safely maintaining quality, program and cost. **What You'll Be Doing**: - MEP Technical Manager will manage, coordinate and control the design and implementation of...
-
Customer Service Specialist
2 months ago
الرياض, Saudi Arabia RedBox Technologies Full timeRedBox Technologies, a leading logistics company in Saudi Arabia, is seeking a dedicated and enthusiastic Customer Service Specialist to join our team. With our innovative smart locker solutions and commitment to delivering exceptional service, RedBox is transforming the way parcels are sent, received, and returned, ensuring a seamless experience for our...
-
Manager, Loyalty Specialist Sales
4 weeks ago
الرياض, Saudi Arabia Mastercard Full timeOur Purpose - Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build _a sustainable economy_ where everyone can prosper. We support a wide range of digital payments choices, making _transactions secure,_ simple, smart and accessible. Our technology and innovation,...
-
Manager, Loyalty Specialist Sales
7 days ago
الرياض, Saudi Arabia Mastercard, Inc. Full timeManager, Loyalty Specialist Sales - Services Business Development **Our Purpose** Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure,...
-
Technical Project Management Office Specialist
3 months ago
الرياض, Saudi Arabia CCDS Full timeCCDS is at the forefront of providing innovative information technology and cybersecurity solutions to enterprises. We are currently looking for a Technical Saudi Project Management Office (PMO) Specialist to join our dynamic team. This role is crucial in supporting the effective management and governance of our projects across the organization. As a...
-
Technical Services Manager, Met
3 months ago
الرياض, Saudi Arabia Abbott Laboratories Full time**Job Description Technical Services Manager** Role Description The Technical Manager works in close collaboration with full cross functional management team including the local and regional commercial leads, heads of Quality and Regulatory, Compliance, Marketing Medical and Scientific Affairs to grow and support the business in the region. Where the...
-
Logistics Services Specialist
2 days ago
الرياض, Saudi Arabia Medical Advanced Treatment Full time**Job Vacancy: Logistics Services Specialist** **Location: Saudi Arabia** **Company: Medical Advance Treatment Company** **Key Responsibilities**: - Manage and coordinate all logistics operations to ensure efficient and timely delivery. - Handle customs clearance processes and ensure compliance with local and international regulations. - Work closely with...
-
Comprehensive Service Quality Specialist
4 months ago
الرياض, Saudi Arabia CCDS Full timeCCDS, a trusted leader in providing comprehensive cybersecurity solutions, is currently seeking a highly skilled and motivated Saudi Comprehensive Service Quality Specialist to join our team. As a Saudi Comprehensive Service Quality Specialist at CCDS, you will play a critical role in ensuring the delivery of high-quality services and customer...
-
Managed Services Client Delivery Specialist
1 month ago
الرياض, Saudi Arabia NTT DATA Full time**Make an impact with NTT DATA** Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it’s a place where you can grow, belong and thrive. **Your day at NTT DATA** This...
-
Specialist Network Engineer
2 months ago
الرياض, Saudi Arabia Specialized Technical Services – STS Full time**Our Culture**: At STS we are proud of our culture and how it drives everything we do. We are looking for individuals who share our values and want to be part of a unique and engaging culture that revolves around collaboration and innovation. If you are looking for a role where you can drive engagement and excellence across teams through commitment and...
-
Oracle Oaf
3 months ago
الرياض, Saudi Arabia Wipro Limited Full timeRiyadh, Saudi Arabia - Tech Hiring - 3106204 **Role Purpose** - The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. _ **Do** **Oversee and support process by reviewing daily transactions on...