IT Help Desk Support

As a Service Desk Analyst you will play a crucial role in delivering exceptional IT support services to clients in Saudi Arabia. Your primary responsibilities will include: **1. L1 Service Desk Support**: - Address and resolve user issues in a timely and customer-friendly manner. - Document all service desk interactions and resolutions accurately. **2. IT...

IT Help Desk. KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED: Qualification & Skills: - Diploma on Technical support or related field. - Hardware & Software Installation. - Frequent mobility for the work day as required by the sourcing aspect of the job. - Troubleshooting Software & Hardware. - Printers & Copier installations & Driver. - Ability to work under...

**Are you a Help Desk Technician with a passion for providing exceptional IT support? Join us!** **About Our Client**: We are hiring for a reputable software company in KSA known for its outstanding IT support services. This company is dedicated to ensuring smooth and efficient IT operations for its clients. **The Role**: As a Help Desk Technician, you...

Help Desk Specialist Perform regular checks and updates of operating systems to maintain optimal performance and security. Manage software installations, upgrades, and licensing to ensure compliance with legal requirements and maximize operational efficiency. Implement robust security measures to protect all PCs and laptops from viruses, malware, and...

**Responsibilities** - provide technical support to the users of the client platform and other users of the platform with assistance on technical issues. - Will act as L1 Network Operation Center (NOC) to monitor Infra (network and platform) by including but not limited to: - 24X7 monitoring for the full environment through the monitoring tools provided by...

We're looking to hire "IT Support Engineer” for Full time support in KSA **Location**: Riyadh **Language**:English **Contract Length**:12 Months (Extendable) **Start date**:Immediate **Experience**:2 Years + **Monthly salary**: 4400 AED Gross (Including all taxes and expenses) **MUST BE KSA RESIDENT** Ability to commute/relocate: - Riyadh:...

Configures operating systems and using remote desktop connections to provide immediate support. - Installation and configuration for VPN clients according to the customer’s policies and procedures. - Ensures security and upgrades are applied to desktops and laptops and kept up to date - Diagnoses and troubleshoots technical issues, including account setup...

**Job Summary** **Responsibilities**: - Provide immediate first level support; Whether via phone or remote access including to problem resolution for software/hardware. - Preventive maintenance of the HW and SW according to agreed plans. - Perform minor software and minor hardware repairs. - Diagnosing errors, troubleshoot & maintain network connections or...

**Company Description** Jobs for Humanity is collaborating with Atkins to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life. Company Name: Atkins **Job Description** Join us in engineering a better future for our planet and its people.** AtkinsRéalis is a world-leading design, engineering and project...

**Join us in engineering a better future for our planet and its people.** AtkinsRéalis is a world-leading design, engineering and project management organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers,...

Responding to support queries. Providing support in person, over the phone, or via remote access. Diagnosing issues with computer software, peripherals, and hardware. Running software diagnostic tools and physically inspecting hardware systems. Providing basic computer training. Installing and upgrading hardware and software systems. Writing training...

**Job Purpose** Be responsible for developing and operating the first and second line component of a Service Desk within the Aldenham Prep Riyadh IT Support Department. To provide leadership and develop a Stakeholder First culture (which includes, staff, pupils, parents, board members) within the team (as it grows) as they represent the main route for all...

Perform regular checks and updates of operating systems to maintain optimal performance and security. Manage software installations, upgrades, and licensing to ensure compliance with legal requirements and maximize operational efficiency. Implement robust security measures to protect all PCs and laptops from viruses, malware, and other potential...

supporting and leading the implementation of the long-term vision of the Service Desk Section and for leading all activities and staff within this Section. Leading the Section that serves as the “one-face” of HITA to the broader organization. This job develops and delivers proactive and innovative services designed to achieve high customer satisfaction...

The Role - Acting as a single point of contact to support service users and customers reporting issues, requesting information, access, or other services, for all users in RAC, KKIA and outsiders - Identify and diagnose issues and problems - Categorize and record reported queries and provide solutions on L1 support - Advise users on appropriate course of...

Service Desk Engineer Riyadh 20k SAR Due to Saudisation must be KSA national **Your new company** An innovative defence solution provider at the forefront of modern technology based in Riyadh **Your new role** - You will be responsible for being the primary communications interface between the customer and the assigned support department for all Level 1 -...

**Job Number** 24018688 **Job Category** Rooms & Guest Services Operations **Location** The Ritz-Carlton Riyadh, AlHada Area, Mekkah Road, Riyadh, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in administering front...

**Responsibilities** - Assistance to users on completing business interactions, via service requests or the multichannel support framework. - Support and guidance on ‘how-to’ questions for users on the usage of the client system - Provide assistance on contacts and processes to be followed for on boarding of participant banks onto the client platform....

Overview: **_ Role Purpose_** - The purpose of this role is to the first point of contact for theB2B users who call Wipro Service Desk to troubleshoot appropriate enduser issues in line with Wipro’s Service Desk objectives_ **_ Do_** - ** Be responsible for primary user support and customer service** - _ Learn fundamental operations of commonly-used...

We are now hiring & now looking for a Front Desk Officer based in Riyadh, KSA to support Sr Management & team in the office. Our client is a leading independent water producer in Saudi Arabia. Requirements are as below; *Arabic Speaker is a must with at least 4-5 years of experience in the same role. *Strong attention to detail and ability to...