Front Desk Support Associate

3 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia Stella Stays Full time

At Stella Stays, we prioritize exceptional guest experiences and seamless digital services. As a highly organized and detail-oriented individual, we seek a talented Front Desk Operations Coordinator to join our team in Riyadh.

The ideal candidate will possess strong leadership skills, attention to detail, and excellent communication abilities. They will be responsible for overseeing front desk operations, maintaining accurate records, and ensuring compliance with quality assurance standards.

Core Responsibilities:

  • Lead front desk operations to ensure exceptional guest experiences.
  • Maintain accurate records of inventory, maintenance, and repairs.
  • Coordinate with maintenance and cleaning teams to optimize schedules.
  • Prepare and present comprehensive reports on property operations and guest feedback.
  • Ensure compliance with quality assurance standards and documentation requirements.
  • Respond promptly to guest requests, ensuring their needs are met.
  • Source and manage reliable vendors, negotiating favorable contracts.
  • Protect sensitive information and maintain confidentiality.
  • Greet visitors and clients with a professional atmosphere.
  • Direct incoming calls and take accurate messages when necessary.


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