Inside Sales Account Representative

2 weeks ago

Riyadh, Saudi Arabia redhat Full time

**About the job**:

- The Red Hat Sales team is looking for an Inside Sales Account Representative to join us in Riyadh, Saudi Arabia. In this role, you will be responsible for working on and closing renewal deals in the mid market space, in cooperation with Territory Account Managers, as well as growing the business. You'll have to become accustomed with complex contracts and bids as well as dealing with a number of smaller renewals, in order to ensure high renewal retention rates. This is a great opportunity to work collaboratively with multicultural internal and external teams to improve renewal rates and perform activities that create additional pipeline or upsell and cross sell solutions that serve Red Hat and our customers.**What you will do**:

- Work with your customers to identify renewals, up-sell and cross-sell opportunities, and optimize quality of service, business growth and customer satisfaction
- Secure renewal business by engaging with end users, partners, and distributors ahead of the renewal due dates
- Manage forecasts and pipeline, record sales activity, schedule follow-up activities as needed, and track customer data using company-standard customer relationship management (CRM) tool
- Work with Finance, Deal Desk, Legal, and Operations teams across the region to facilitate deals and make sure all necessary information is available
- Work closely with the account managers on updating each other on progress and agree on next steps
- Perform additional calls to top accounts agreed with the account managers throughout the year to ensure visibility in the account, environment, and secure a higher renewal rate as well as keeping a close relationship with the customers
- Maintain an up-to-date knowledge of the industry, as well as Red Hat's competitive position

**What you will bring**:

- Must be a Saudi national
- Bachelor's degree, preferably in business administration, marketing, or a technical discipline
- Solid knowledge of bid and contract management
- Demonstrated success in a similar technology or software sales support position, e.g., outside, inside, telesales, or sales administration, with a record of achieving your goals
- Understanding of complete sales cycle management, from prospecting to closing
- High-quality customer service skills
- Good organizational and time management skills
- Ability to build long-term relationships with customers by establishing trust and credibility
- Fluent Arabic and English language skills
- Ability to work well within a senior team and coordinate complex activities in a fast-paced environment
- Motivated and committed

LI-BH1

**About Red Hat**:

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