Contact Center Team Leader

Job Description:The Contact Centre Team Lead holds first line supervisory responsibility for a team of Contact Centre Agents handling in-bound and out-bound activity, primarily initial contact with customersSkills:Knowledge Bachelors' degree in social sciences, social services, sociology, human development, family studies or other relevant fields Strong MS...

We are currently seeking a highly motivated and customer-focused CONTACT CENTER AGENT to join our team. As a Contact Center Agent, you will play a critical role in ensuring customer satisfaction and maintaining the company's professional image. This is an excellent opportunity for individuals who are passionate about delivering exceptional customer service...

Develop and execute a comprehensive sales strategy for contact center solutions in the Saudi market.Lead, motivate, and coach a team of sales representatives to achieve and exceed individual and team sales targets.Identify and qualify new business opportunities through market research, networking, and lead generation.Prepare and deliver compelling sales...

Develop and execute a comprehensive sales strategy for contact center solutions in the Saudi market.Lead, motivate, and coach a team of sales representatives to achieve and exceed individual and team sales targets.Identify and qualify new business opportunities through market research, networking, and lead generation.Prepare and deliver compelling sales...

We are currently seeking a highly motivated and customer-focused CONTACT CENTER AGENT to join our team. As a Contact Center Agent, you will play a critical role in ensuring customer satisfaction and maintaining the company's professional image. This is an excellent opportunity for individuals who are passionate about delivering exceptional customer service...

Do you want to love what you do at work? Do you want to make a difference, an impact, transform peoples lives? Do you want to work with a team that believes in disrupting the normal, boring, and average. Were looking for a **Contact Center Agent.** Key Responsibilities: - Handle contact center departments inbound and outbound calls including Sales and...

Do you want to love what you do at work? Do you want to make a difference, an impact, transform peoples lives? Do you want to work with a team that believes in disrupting the normal, boring, and average.Were looking for a Contact Center Agent.Key Responsibilities: Handle contact center departments inbound and outbound calls including Sales and telemarketing...

Riyadh, Riyadh Province, Saudi Arabia Supertech-Call Center About the job Contact Center Agent "Saudi National"Do you want to love what you do at work? Do you want to make a difference, an impact, transform peoples lives? Do you want to work with a team that believes in disrupting the normal, boring, and average.If yes, then this is the job you're looking...

We are seeking a qualified and experienced Contact Center Agent to join our team. As a Contact Center Agent, you will be responsible for handling customer inquiries, complaints, and providing excellent customer service. In this role, you will be the first point of contact for our customers, so it is essential to possess strong communication and...

Quality Assurance Officer - Contact Center (SCS) Riyadh, Saudi Arabia Posted 5 days ago Expires in 2 months Welcome you made it to the job description page! Maximus is looking to hire an enthusiastic Quality Officer - Contact Center to join our project team in Riyadh. What you can expect in the Quality Officer - Contact Center role: - Monitor Inbound...

Job Purpose Jobholders at this level carry out specific tasks independently but are subject to close supervision. They contribute to the completion of required simple operational tasks by monitoring customer interactions via different channels and platforms and providing feedback on observations. They research, collect and analyze information, draft reports...

**Responsibilities**: - Supervise a team of call center agents, ensuring they adhere to company policies and procedures - Monitor call center KPIs to ensure performance targets are met or exceeded - Coach and mentor team members to improve their performance and enhance their skills - Conduct regular performance evaluations and provide constructive feedback...

**Responsibilities**: Be in charge of running and managing the call center daily. Set targets for all other call center agents to meet up with. Schedule and organize shift patterns for other team members to ensure that customers are never left unattended to. Understand all organization’s products, services, procedures and guidelines and communicate same...

Job Description The social beneficiaries program provides a unique opportunity to help the Kingdom of Saudi Arabia achieve change in the way its vulnerable citizens are supported by the Government. The review of the social beneficiary framework in KSA is a key pillar of The Vision 2030, the Kingdom's nation-wide reform agenda. The Contact Centre Agent...

**Job Summary**: **Responsibilities**: - Develop training programs and materials for call center agents, including new hire training, ongoing training, and refresher courses. - Conduct engaging training sessions to enhance agents' product knowledge, communication skills, call handling techniques, and customer service etiquette. - Assess training needs and...

A fully funded 4-year position is available in the laboratory Structure and Function of Membrane Proteins at the VIB-VUB Center for Structural Biology, Brussels, The project focuses on the structural elucidation of membrane-remodeling protein complexes from the endoplasmic reticulum and integrates fundamental cell biology and structural biology...

Manage and deliver the operation, upgrade, and configuration of network security architectures. Provide remote and on-site support to our customers inside/outside KSA. Manage and monitor large computer networks for problems from a central location through communicating with site technicians and tracking problems until resolution. Investigate and identify the...

We are looking for a Talented Sales team leader to manage our team and provide effective guidance. You will be responsible for supervising, managing, and motivating the sales team on a daily basis to reach high targets.As a team leader, you will be the contact point for all team members, so your communication skills should be excellent. You should also be...

We are looking for a Talented Sales team leader to manage our team and provide effective guidance. You will be responsible for supervising, managing, and motivating the sales team on a daily basis to reach high targets.As a team leader, you will be the contact point for all team members, so your communication skills should be excellent. You should also be...

Career Opportunities: Team leader - BOO We are a world leader in Testing, Inspection and Certification (TIC) , delivering high quality services to help clients meet the growing challenges of quality, safety, environmental protection and social responsibility. Purpose of Position Will be dealing with Hotels, Hospitals, Amusement Parks, Airports , Shopping...