Contact Center Agent

We are currently seeking a highly motivated and customer-focused CONTACT CENTER AGENT to join our team. As a Contact Center Agent, you will play a critical role in ensuring customer satisfaction and maintaining the company's professional image. This is an excellent opportunity for individuals who are passionate about delivering exceptional customer service...

We are currently seeking a highly motivated and customer-focused CONTACT CENTER AGENT to join our team. As a Contact Center Agent, you will play a critical role in ensuring customer satisfaction and maintaining the company's professional image. This is an excellent opportunity for individuals who are passionate about delivering exceptional customer service...

Do you want to love what you do at work? Do you want to make a difference, an impact, transform peoples lives? Do you want to work with a team that believes in disrupting the normal, boring, and average. Were looking for a **Contact Center Agent.** Key Responsibilities: - Handle contact center departments inbound and outbound calls including Sales and...

Riyadh, Riyadh Province, Saudi Arabia Supertech-Call Center About the job Contact Center Agent "Saudi National"Do you want to love what you do at work? Do you want to make a difference, an impact, transform peoples lives? Do you want to work with a team that believes in disrupting the normal, boring, and average.If yes, then this is the job you're looking...

Do you want to love what you do at work? Do you want to make a difference, an impact, transform peoples lives? Do you want to work with a team that believes in disrupting the normal, boring, and average.Were looking for a Contact Center Agent.Key Responsibilities: Handle contact center departments inbound and outbound calls including Sales and telemarketing...

Job Description The social beneficiaries program provides a unique opportunity to help the Kingdom of Saudi Arabia achieve change in the way its vulnerable citizens are supported by the Government. The review of the social beneficiary framework in KSA is a key pillar of The Vision 2030, the Kingdom's nation-wide reform agenda. The Contact Centre Agent...

Job Purpose Jobholders at this level carry out specific tasks independently but are subject to close supervision. They contribute to the completion of required simple operational tasks by monitoring customer interactions via different channels and platforms and providing feedback on observations. They research, collect and analyze information, draft reports...

Quality Assurance Officer - Contact Center (SCS) Riyadh, Saudi Arabia Posted 5 days ago Expires in 2 months Welcome you made it to the job description page! Maximus is looking to hire an enthusiastic Quality Officer - Contact Center to join our project team in Riyadh. What you can expect in the Quality Officer - Contact Center role: - Monitor Inbound...

Job Description:The Contact Centre Team Lead holds first line supervisory responsibility for a team of Contact Centre Agents handling in-bound and out-bound activity, primarily initial contact with customersSkills:Knowledge Bachelors' degree in social sciences, social services, sociology, human development, family studies or other relevant fields Strong MS...

**Job Description**: The Contact Centre Team Lead holds first line supervisory responsibility for a team of Contact Centre Agents handling in-bound and out-bound activity, primarily initial contact with customers **Skills**: Knowledge - Bachelors' degree in social sciences, social services, sociology, human development, family studies or other relevant...

Develop and execute a comprehensive sales strategy for contact center solutions in the Saudi market.Lead, motivate, and coach a team of sales representatives to achieve and exceed individual and team sales targets.Identify and qualify new business opportunities through market research, networking, and lead generation.Prepare and deliver compelling sales...

Develop and execute a comprehensive sales strategy for contact center solutions in the Saudi market.Lead, motivate, and coach a team of sales representatives to achieve and exceed individual and team sales targets.Identify and qualify new business opportunities through market research, networking, and lead generation.Prepare and deliver compelling sales...

Call Center Agent The main duty of a Call Centre - Agent is to respond to telephone inquiries about the company's services following standard scripts and procedures. To ensure calls are answered within predetermined time scales and are dealt with properly. Documents details of telephone conversation and actions taken. The incumbent is also responsible to...

Call Center Agent The main duty of a Call Centre - Agent is to respond to telephone inquiries about the company's services following standard scripts and procedures. To ensure calls are answered within predetermined time scales and are dealt with properly. Documents details of telephone conversation and actions taken. The incumbent is also responsible to...

**Job Summary**: **Responsibilities**: - Develop training programs and materials for call center agents, including new hire training, ongoing training, and refresher courses. - Conduct engaging training sessions to enhance agents' product knowledge, communication skills, call handling techniques, and customer service etiquette. - Assess training needs and...

**Summary**: We are looking for a dedicated and detail-oriented Quality Analyst to join our call center team. The Quality Analyst will be responsible for ensuring exceptional service quality during customer interactions. You will play a vital role in maintaining our high standards of customer satisfaction and continuous improvement. **Responsibilities**: -...

**Position**: Communication Center Agent (Local Only) (Full time #537729) **Property / Office**: Al Faisaliah Hotel, Riyadh **Location**: Riyadh, Saudi Arabia **Responsibilities**: - To carry out any additional duties requested by management, related to hotel operational activities. - Answer hotel’s main telephone number and connect guest and...

**Job Description**: We are reputed casual dining Restaurant chain in Saudi Arabia. We are looking for Call Center Agent, Saudi National, Female. Below are some points of her Job Description: - Managing large amounts of inbound and outbound calls in a timely manner. - Following call center “scripts” when handling different topics. - Identifying...

**Job Description**: - Carry out new call center agent training activities as per set directions. - Understand the organization's requirement to formulate daily targets for the call center activities. - Collect and analyze call-center statistics. - Check the overall efficiency of the call center agents by examining important metrics. - Train and help call...

The main duty of a Call Centre - Agent is to respond to telephone inquiries about the company's services following standard scripts and procedures. To ensure calls are answered within predetermined time scales and are dealt with properly. Documents details of telephone conversation and actions taken. The incumbent is also responsible to correspond with Call...