People Success Lead

6 months ago

Riyadh, Saudi Arabia Foodics Full time

**Who Are We❓**
- We Are Foodics_ a leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarter in Riyadh and offices across 5 countries, including UAE, Egypt, Jordan and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA region. Also Foodics has achieved three rounds of funding, with the latest raising $170 million in the largest SaaS funding round in MENA, boosting its innovation capabilities to better serve business owners.

**The Job in a Nutshell**

The People Success Lead is responsible for being the trusted advisor and point of contact for all colleagues in KSA. This role entails providing comprehensive People support, guidance, and expertise in accordance with labor laws.
As the primary liaison between colleagues and the wider People team, the People Success Lead delivers People services, guidance, policies, and advice, ensuring that each individual receives the best possible experience. Collaborate closely with the People Experience team, leveraging their local labor law knowledge and advice to support local engagement activities and events.
The People Success Lead also plays a critical role in implementing new best practices and ensuring compliance with local labor laws and conduct regular audits, streamline templates, facilitate colleague communication, and oversee document collection

**What Will You Do❓**
- Create and deliver people practices which develop and maintain positive working relationships between Foodics and its people in KSA.
- Refine and deliver people operational process such as onboarding, offboarding, and governmental process on a continuous basis
- Designing and delivering effective and efficient People operational solutions to fix major dissatisfactions and operational challenges
- Create and act as a consultant to internal stakeholders, advising on people policies and procedures, and build higher understanding around these internally
- Provide expert advice around complex people issues, policy development, compliance and legislation.
- Oversee the activities, budgets and resources of the people success teams including but not limited to payroll cycles runs, benefits submission, offboarding and end of service, disciplinary actions, employee issuances...etc
- Act as a custodian for Saudi branch culture, employee HR related practices to guarantee people satisfaction across their entire lifecycle in foodics
- Guarantee the efficiency of the function, making sure to provide employees with optimum experience when dealing with the division services and members

**What Are We Looking For❓**
- Minimum of 5 years experience in a similar HR operation role overseeing a HC with 200+ colleagues
- Must have deep knowledge of local laws and regulations concerning the labor market
- Expert in building core colleague service processes, templates and workflows
- Have a strong desire to help people and build a great place to work
- Can articulate information in easy to understand formats and narratives for multiple audiences
- Strong presentation, communication and listening skills
- Excellent problem solving skills and the ability to make sound judgement calls independently

**What We Offer You❗**

We believe you will love working at Foodics
- We have an inclusive and diverse culture that encourages innovation and flexibility in remote, in-office, and hybrid work setups.
- We offer highly competitive compensation packages, including bonuses and the potential for shares.
- Out of Country Work: We offer the option to work outside of your country of employment for up to 30 days annually.
- We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment.
- Join a talented team of over 30 nationalities working in 14 countries, and gain valuable experience in an exciting industry.
- We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.

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