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Customer Service Administrator

1 month ago

Riyadh, Saudi Arabia Elite Sports Academy Full time

**Job Title: Customer Service Administrator**

**Location: Riyadh, KSA**

**The Company**:
An exciting opportunity awaits you at Elite Sports Academy, one of the leading sports services companies in the UAE. We are passionate about delivering top-quality services, including sports coaching and development, complete ECA programs for schools, sports holiday camps, facility management, and supplying PE teachers. Our organization offers a comprehensive range of curricular and extra-curricular sports programs, led by a team of fully-qualified coaches, throughout Dubai and Abu Dhabi in the UAE.

As we launch our Operations in the Kingdom of Saudi Arabia we have amazing opportunities for career growth for our new team in the region. This role will be located in Riyadh, working within the most prestigious international schools to offer the students our services.

We are currently looking for a full-time Customer Service Administrator to join our team at Elite Sports Academy. As a Customer Service Representative, you will play a crucial role in providing excellent customer service and administrative support to ensure the smooth operation of our sports coaching and development programs, sports holiday camps, and facility management services.

Job Responsibilities:

- Greeting customers in a lively and friendly manner to create a welcoming atmosphere.
- Create and maintain filing systems and registers to ensure efficient organization and retrieval of documents.
- Support and assist with payment collection during coaching sessions and sign-up days.
- Provide general administrative support to the team and assist with assigned tasks.
- Collaborate effectively with team members to ensure efficient coordination and communication.
- Maintain a positive and customer-oriented attitude while representing the organization to stakeholders and clients.

Job Qualifications:

- Minimum of 2 years of experience as a Customer service representative in the UAE, preferably in the sports services industry.
- Excellent customer service skills
- Administrative background is an advantage
- Bachelor's degree in a related field.
- Valid UAE driving license is a must.
- Smart and positive thinker, with the ability to thrive in a fast-paced environment.
- Excellent verbal and written English skills, enabling effective communication with diverse customers.
- Strong communication and organizational skills, with keen attention to detail.

Pay: ﷼4,000.00 - ﷼5,000.00 per month

Application Question(s):

- How much is your salary expectation?
- Are you willing to work from Sunday to Friday?
- What is your notice period?

**Education**:

- Bachelor's (required)

**Experience**:

- Customer service: 2 years (required)

License/Certification:

- UAE Driving License (required)