Sales Support Specialist

2 days ago


Hofuf, Saudi Arabia Autobia Full time

The Sales Support Representative acts as a liaison between Sales Agents and the Operations, Commercial, financial, and customer success departments. Sales Support Representatives are responsible for assisting the Sales teams with quotation entry, account review, and set-up, and working directly with support departments to resolve Sales Agent inquiries. Additional responsibilities include account research, account documentation, and communication of issues to department leaders in a timely and efficient manner.

**Responsibilities**

Work closely with the sales department to assist and/or facilitate requests including, but not limited to:

- Sales tickets tracking and resolving.
- Residual inquiries related to the sales process from other departments.
- Products pricing and compatibility.
- Escalations from the Sales department.
- Complete tasks within allotted SLAs

Work closely with internal departments to resolve various requests including, but not limited to:

- Finance
- Customer Service
- Commercial
- Operation

**Requirements**:

- (Saudis Only)
- Up to 2 years of experience
- She/he can join us immediately
- Strong communication skills
- Critical thinking and decision-making skills
- Strong organizational, multi-tasking, and time management skills
- Proficient with Microsoft Office apps (Outlook, Word, PowerPoint, Excel, SharePoint)


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