Commercial Lead Partnerships Gulf

3 weeks ago

Riyadh, Saudi Arabia British Council Full time

Commercial Lead Partnerships Gulf

**Date**:19-Feb-2023

**Location**: Riyadh 11594, Middle East and North Africa, SA

**Company**:British Council

We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide.
We work directly with individuals to help them gain the skills, confidence and connections to transform their lives and shape a better world in partnership with the UK. We support them to build networks and explore creative ideas, to learn English, to get a high-quality education and to gain internationally recognised qualifications.
Working with people in over 200 countries and territories, we are on the ground in more than 100 countries. In 2021-22 we reached 650 million people.

**Role Purpose**

To design and develop a partnership network in GCC countries with focus on KSA, including effective relationship management, appropriate resourcing and strategic expansion.
To identify and launch B2C off-site teaching centres through partnership.
To explore partnerships with multiple sectors, including schools, university and public or private corporate sector.

**Main opportunities/challenges for this role**:
Central to our strategy for 2025 is our ambition to increase our presence, reach, and impact. We believe that there is significant opportunity to grow our offer and we understand the importance of making our courses more accessible by being closer to our target market.

Commercial Lead Partnerships will be responsible for rapidly expanding our network of partners and driving the development of a hub and spoke operating model.
The post-holder will develop and own the relationships with our network of partners across the cluster and ensure that operational challenges that arise when delivering offsite are mitigated and/or resolved in a timely manner. Business development opportunities are not limited to partnerships with schools, and we are looking for the post-holder to identify opportunities to develop all our products and services to new markets.

**Geopolitical/SBU/Function overview**:
British Council operates teaching businesses across all GCC countries, with KSA and Kuwait the largest markets.

Expansion through partnership is a key strategic ambition in KSA. Vision 2030 brings opportunity for growth and the partnership model is well developed in other parts of the British Council global network. The current Gulf model of large teaching centres located in prestigious city locations is somewhat traditional. Customers now demand proximity as an essential for doing business and British Council needs to be able to respond. Partner school and other offsite opportunities are considered a key part of this business strategy, and this will be achieved through effective relationship building across the region.

**Main Accountabilities**:
**Business Development**:

- To ensure that opportunities for business growth are identified and exploited.
- To identify and implement processes and systems which support business growth, ensure business efficiency and enable a high-quality customer experience in all teaching locations.

**Relationship Management**
- To ensure effective and durable and mutually beneficial relationships with key stakeholders in partner premises, including School Heads, other relevant points of contact and parent representatives.

**New Site Preparation & Launch**
- To maintain a check-list of requirements for off-site premises.
- To draw up and implement a launch plan for each new off-site location.
- To liaise closely with local and regional marketing team to feed into the Action Plan and to contribute to marketing and promotional plans for off-site locations.

**Partner Premises Management**
- To ensure off-site delivery locations are adequately equipped and that corporate standard Health and Safety and Child Protection systems are in place
- To ensure that adequate provision is made to support teaching, including procurement of teaching materials and ICT equipment / systems.
- To ensure that off-site teaching environments are fit for purpose and promote a positive image of British Council.
- To ensure that all contractual agreements with off-site partners are up to date, include all necessary information and mitigate risk and liability to operations and British Council.

**Leadership & management**
- Plans and prioritises own work activities, which span across a range of different work streams, responding to changing and at times competing requirements to ensure effective delivery of responsibilities over a weekly/monthly time horizon.
- Tasks and coordinates others (e.g. third party suppliers, external partners and internal colleagues) to complete activities in accordance with agreed service delivery/ contractual requirements (e.g. cost schedules, time deadlines etc.).
- Pro-actively support the Product Leads for Adults and YL to achieve their objectives.
- Actively participate as an integral member of the cluster lea

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