Technical Support Engineer

5 days ago


Riyadh, Saudi Arabia ASWAT Full time

We are currently seeking a **Technical Support Engineer** to join our team at **ZIWO - KSA Team**.**

About ZIWO:
**ZIWO** connects users across 145 countries, including the GCC, enabling instant expansion into new markets.

**Technical/Interpersonal Competencies**:

- Knowledge of Object-Oriented Programming (OOP)
- Outstanding customer-service skills and a dedication to the customer’s experience.
- Basic knowledge of Freeswitch / Asterisk
- Good knowledge of using API tools like Postman, and Swagger.
- Hands-on Experience with Low Code Automation Tools.

**Responsibilities**:

- Implementation of Cloud IVR Solutions
- Interaction with clients to understand technical requirements.
- Work under tight deadlines and respond to dynamic technical challenges
- Develop and maintain documentation for the design and solution
- Provide technical support and respond to customers requests Flexible working hours to provide timely and accurate solutions

**Qualifications**:

- Proven experience as a Software Developer, Software Engineer, or similar role.
- Proven Experience with Shell Scripting (Bash, Python..)
- Understanding of REST and SOAP APIs
- Hands-on Experience with Linux OS
- Good IT troubleshooting skills
- Excellence English Communication Skills Good knowledge of using Mac OS along with Windows OS

We believe in **equal opportunities** for all talents, fostering a professional environment where diversity is celebrated and valued. Join our team where everyone is empowered to thrive and contribute their unique perspectives.


  • IT Support Engineer

    2 weeks ago


    Riyadh, Saudi Arabia IT Support Full time

    We're looking to hire "IT Support Engineer” for Full time support in KSA **Location**: Riyadh **Language**:English **Contract Length**:12 Months (Extendable) **Start date**:Immediate **Experience**:2 Years + **Monthly salary**: 4400 AED Gross (Including all taxes and expenses) **MUST BE KSA RESIDENT** Ability to commute/relocate: - Riyadh:...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Proven Arabia Full time

    Key Responsibilities VIP Account ManagementAct as the primary point of contact for VIP customers ensuring their needs are met and their expectations are exceeded.Build and maintain strong trusted relationships with key clients to foster longterm partnerships.Understand customer business objectives and provide tailored solutions to meet their specific...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Sahm Capital Full time

    About the RoleSahm Capital is seeking a skilled IT System Engineer to join our team. This role offers an opportunity to work on challenging projects, collaborate with colleagues, and develop your technical expertise.The successful candidate will be responsible for maintaining and improving our computer systems and networks, providing technical support to...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Stryker Group Full time

    The Field Technical Support Engineer at Stryker Group is responsible for delivering exceptional technical support to our customers in the field. This involves troubleshooting, repairing, and maintaining our products to ensure their optimal performance and reliability.Job Description:To provide technical support to internal and external customers.To assist...


  • Riyadh, Saudi Arabia SSC Egypt Full time

    Review customer information, specifications, drawings, and other applicable details to determine requirements for design of system - Perform all necessary calculations and analysis, interpretation of data and pressure drop and flow analysis, etc. as required - Responsible for preparation of project specific method statements in line with scope of works,...

  • Technical Support

    7 days ago


    Riyadh, Saudi Arabia Arabic Computer Systems Full time

    **Responsibilities**: - Capable to support these operating systems Windows, Mac, Linux - Diagnose and troubleshoot technical issues, including account setup and network configuration - Ask customers targeted questions to quickly understand the root of the problem - Track computer system issues through to resolution, within agreed time limits - Properly...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Arab National Bank Full time

    A global engineering firm is seeking skilled Field Service Engineers to join their team in Saudi Arabia. As a member of our team, you will work closely with clients to install, maintain, and troubleshoot engineering systems.You will undergo extensive training and gain hands-on experience in the field, working alongside senior engineers to diagnose and...


  • Riyadh, Ar Riyāḑ, Saudi Arabia ZIWO LLC Full time

    We are currently seeking a Network Engineer to join our team at ZIWO - KSA Team.About ZIWO:ZIWO is an Omni-channel Cloud Contact Center Software (CCAAS) offering seamless communication solutions for businesses worldwide, encompassing Phone, WhatsApp, and SMS interactions. With ready-made plugins for most CRMs and an open API architecture, ZIWO facilitates...


  • Riyadh, Saudi Arabia Partner One Capital Full time

    Junior Technical Support Engineer **Responsibilities**: - Respond to customer technical assistance requests for network security and endpoint products - Diagnose and report product issues for a Linux-based network security appliance - Diagnose and report product issues for Windows-based server, Linux-based server and multi-platform endpoints - Advise...

  • Technical Support

    3 days ago


    Riyadh, Saudi Arabia Arabic Computer Systems Full time

    Arabic Computer Systems, a leading ICT company in Saudi Arabia, is seeking a Technical Support professional for its Information Technology and Services industry. As a part of ACS, you will be working with over 3,000 IT professionals serving government entities and top companies in the Middle East. The Technical Support specialist will be responsible for...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Snowflake Inc Full time

    About the RoleWe are seeking an experienced Senior Technical Support Manager to lead our growing Global Technical Support organization. The ideal candidate will have a proven track record of managing a support organization working across multiple shifts, interfacing with Engineering on customer-impacting fixes and enhancements, recruiting and development of...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Hewlett Packard Enterprise Full time

    Hewlett Packard Enterprise is a global edge-to-cloud company advancing the way people live and work. We're seeking a Technical Solutions Graduate to join our team.This role offers an excellent opportunity for a self-motivated, proactive individual to grow with us and help us drive our continued success globally.Job Description:You will be responsible for...

  • Technical support

    12 hours ago


    Riyadh, Ar Riyāḑ, Saudi Arabia Arabic Computer Systems Full time

    Arabic Computer Systems, a leading ICT company in Saudi Arabia, is seeking a Technical Support professional for its Information Technology and Services industry. As a part of ACS, you will be working with over 3,000 IT professionals serving government entities and top companies in the Middle East. The Technical Support specialist will be responsible for...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Olayancareer Full time

    Olayancareer is looking for a Technical Support Expert to join our team. In this role, you will be responsible for providing technical support to customers, ensuring their Print Management and Document Management systems are running smoothly.Responsibilities:Customer Support: Provide technical support to customers, resolving issues promptly and...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Adobe Full time

    The Technical Support Director position at Adobe is responsible for delivering exceptional technical support services to our Ultimate Support plan customers. This role requires a strong understanding of technical support principles and practices, as well as excellent leadership and communication skills.Your Key Responsibilities Will Include:Leading a team of...


  • Riyadh, Ar Riyāḑ, Saudi Arabia F. Hoffmann-La Roche Gruppe Full time

    We are seeking a skilled engineer to join our team at F. Hoffmann-La Roche Gruppe. As a Technical Support Expert, you will play a crucial role in ensuring the delivery of high-quality engineering solutions to our customers and colleagues.About the RoleThis role involves providing technical support and expertise to various teams within the organization. The...


  • Riyadh, Saudi Arabia Nomac Full time

    **Division / Department Description**: The Technical Support consists of two sections: Information Technology (IT) and Technical Support (TS): Maintaining system reliability, i.e. uptime kept to the maximum through system monitoring, data back-ups and regular hardware/software maintenance, Ensuring all systems and networks are always available,...

  • IT Technical Support

    2 weeks ago


    Riyadh, Saudi Arabia Siemens Healthineers Full time

    Do you want to help shape the future of healthcare? Our name, Siemens Healthineers, was selected to honor our people who dedicate their energy and passion to this cause. It reflects their pioneering spirit combined with our long history of engineering in the ever-evolving healthcare industry. We offer you a flexible and dynamic environment with...


  • Riyadh, Ar Riyāḑ, Saudi Arabia AMICO Group Full time

    Job OverviewThe IT Support Specialist plays a crucial role in providing effective IT assistance across all aspects of the business, ensuring seamless operations and minimizing downtime.Main ResponsibilitiesHardware and Software Support: Provide advanced support to the IT Administration team and Management, diagnosing and resolving technical hardware and...

  • Technical Support

    1 week ago


    Riyadh, Saudi Arabia bTranz Full time

    Company Description **Job Description**: Application Support / Technical Support with Banking Expereince - Excellent verbal and written communication skills - Excellent Listening ability and patience - Very good customer service and relationship management - Manage non production environment (NPE) - Monitor NPE environment performance - Execute and report...