Technical Support Expert

3 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia F. Hoffmann-La Roche Gruppe Full time

We are seeking a skilled engineer to join our team at F. Hoffmann-La Roche Gruppe. As a Technical Support Expert, you will play a crucial role in ensuring the delivery of high-quality engineering solutions to our customers and colleagues.

About the Role

This role involves providing technical support and expertise to various teams within the organization. The ideal candidate will have a strong background in engineering, excellent communication skills, and a passion for delivering high-quality solutions.

Key Responsibilities

The key responsibilities of this role include:

  1. Performing routine maintenance and repairs on specified products
  2. Providing support on IT solutions for designated products
  3. Collaborating with cross-functional teams to deliver high-quality engineering solutions
  4. Participating in training and development programs to stay up-to-date with industry developments
Requirements

To succeed in this role, the ideal candidate should have:

  1. At least 2 years of experience in a relevant engineering position
  2. Bachelor's degree in Engineering, Biomedical, or related field.
  3. Strong problem-solving and analytical skills
  4. Good administrative & communication skills
  5. High commitment to maintaining/improving service levels
  6. Open mindset and customer focus
  7. Proficiency in English

In return, we offer:

  1. Development opportunities
  2. Excellent benefits & flexibility
  3. A global diverse community


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