Catering Manager- Khobar, Ksa

1 week ago

Hofuf, Saudi Arabia Trans Skills Group Full time

The Catering Manager plays a pivotal role in overseeing the strategic planning and operational execution of catering services, with a primary focus on large-scale events for upscale dining establishments. This position requires adept management of high-quality catering operations, ensuring exceptional customer experiences and profitability.

Financial Management and Budget Oversight:

- Lead the quarterly forecasting and yearly budgeting process.
- Manage client budgets for each catering event.
- Provide full internal costings for all events, seeking approval before proceeding.
- Implement, monitor, and manage event-specific Profit and Loss (P&L) in collaboration with the Finance team.
- Collaborate with the finance team to analyze financial reports and identify opportunities for improvement.
- Provide quotations and support in the collection of payments.

Operational Management:

- Ensure operational excellence to clients high-quality event standards.
- Implement best practices to optimize workflow and resource allocation.
- Ensure an exceptional guest journey through front-of-house (FOH) training and development of all team members.
- Implement and ensure full compliance with the required protocol for all events.
- Manage back-of-house (BOH) operations, including policies and procedures.
- Provide regular menu updates and changes to align with market trends.

Logistic Management:

- Manage BOH, transportation, stores, and raw materials logistics.

Quality Control:

- Ensure consistent quality standards in food preparation and service.
- Monitor and maintain adherence to food safety and hygiene regulations.
- Conduct regular quality audits to uphold guest satisfaction.
- Ensure all food items meet correct standards for quality and temperature.
- Implement health and safety measures.

Customer Service:

- Be the key contact for all clients, representing the company professionally.
- Head up all events on the day, maintaining excellent service standards.
- Address customer feedback and implement improvements.
- Maintain excellent client relationships and proactively respond to client requests.
- Champion a customer-centric culture.

Team Leadership:

- Provide direct leadership and guidance to catering teams.
- Foster a positive and motivated work environment.
- Oversee training initiatives.

Expansion and Growth Strategies:

- Collaborate with senior management on expansion plans and new ventures.
- Manage the opening of new catering locations.
- Ensure seamless integration of new establishments into the existing operational framework.

Qualifications and Experience: ‒ Proven experience (7 years) in senior operational roles within the event catering industry. ‒ Bachelor’s degree in hospitality management or a related field. Job Specific Skills: ‒ Event catering operational expertise with a sales-driven focus. ‒ Cost-saving strategies and financial acumen. ‒ Multitasking and agile management skills in a busy, upscale environment. ‒ In-depth understanding of profit and loss financial reporting. ‒ Dedication to providing an exceptional customer journey in event catering. Competencies: ‒Exceptional communication and collaboration skills. ‒Management of P&L accounts. ‒Problem-solving and adaptability in a fast-paced, upscale setting. ‒Leadership and team management abilities. ‒A customer-centric mindset and passion for high-quality event catering. ‒Profound knowledge of the event catering industry standards and best practices.

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