Ksa Client Relationship Assistant
5 days ago
KSA Client Relationship Assistant Saudi Arabia Full Time KSA Client Relationship Assistant
Sovereign PPG Saudi Arabia are currently recruiting for an experienced Client Relationship Assistant with an in-depth understanding of company formation, labour and immigration, government relation services and liquidations to join our growing team based at our new office in Riyadh, Saudi Arabia.
**Key Responsibilities**:
Working with our dedicated Government Relation Officers (e.g. to support processing Iqamas)
Liaising directly with clients, managing their requests and keeping them updated on progress
Designing and implementing operational flowcharts
Building relationships within key Government institutions (Arabic speaking)
Managing company formations across KSA from signed proposal through to licence issuance
Managing liquidations of KSA companies from signed proposal through to final deregistration
Collecting due diligence and KYC information on prospective clients at both a corporate and individual level
Building long-standing relationships with clients, existing introducers and strategic business partners
Prepare comprehensive information and report packs for the clients following research tasks undertaken by the GROs
Provide knowledge-sharing, assistance and advice to the sales and operations teams
Detailed understanding and experience of working on mandatory KSA Government systems and portals including e.g. Muqeem, Absher, GOSI, FASAH, MLSD and VAT
Work cohesively with in-house Legal Counsel to perfect client documentation
Detailed understanding of complex corporate structures including related Compliance matters
Qualifications and Experience
Must be a Saudi National
Excellent written and verbal English
Client-facing confidence and communication skills
In-depth knowledge on KSA corporate services processes
Experienced in company formation, licensing, labour and immigration and liquidations.
Proven experience in delivering excellent customer service
Person Specification
Product and technical knowledge
Exception organisational skills
Conduct own research and suggest solutions
General understanding of Finance processes
Exceptional time management and multi-tasking skills
Ability to work under pressure with desire to learn and receive constructive feedback.
Immaculately presented with client-facing experience
Uphold highest levels of integrity and professional behaviours.
Ability to work on your own and set own deadlines.
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