Country Operations Manager

4 weeks ago

Riyadh, Saudi Arabia EGG Events Full time

Working at Egg isn’t just a job. It’s about making compelling and inspiring experiences for our clients and their audiences.

We work hard to create the magic. But we know how to have fun too. And it beats being just another cog in a faceless machine.

**Bring your authentic self**

At Egg we care about each other as much as we care about our customers and our business. We celebrate uniqueness and are proud of the glorious human mosaic that is Egg. And we’re always on the lookout for fresh talent and friendly faces to enrich and expand our team.

Which brings us to you.

Reporting into our Country Operations Director for MEA, you will be at the heartbeat of our operations in Saudi ensuring the delivery of transformational experiences to our clients. You are a dynamic, thoughtful and empathetic leader with proven experience of guiding, developing, and motivating teams to meet performance targets. You have a strong understanding of all aspects of events production, from handing out gift bags, to managing the welcome desk to running the show on large events.

The role can be based in Riyadh (valid work permit required). Hybrid working is encouraged.

**What you'll be doing**
- Launching our new office in KSA and developing the team and operations
- Overseeing the country operations and our business in Saudi to ensure the desired results are produced and are consistent with our overall strategy and mission
- Day-to-day management of operations, planning and resources of the unit
- Accountable for all productions including MICE, EVENTS, INCENTIVES and more
- Resolving any country operations issues quickly
- Driving the team to deliver to the highest operational standards

**Must haves**
- Experience in managing **multiple teams on multiple projects** at the same time
- At least **5 years** of experience in **people **and resource **management** in the event space
- Good knowledge of the corporate event industry in Saudi specifically
- Strong complex event **production experience **in all areas
- Fluent in both **Arabic** and **English**:

- High resilience and ability to stay calm under pressure
- Highly organised and methodical in process and protocol
- Well developed problem-solving skills both technically as well as on people side

**Nice to haves**
- Any additional languages
- Agency experience
- Pharma industry experience
- Large event production

**What we bring to the table**
- A dynamic and inclusive company culture where we work really hard to have the right people doing the right job. (We’ve been known to swap or create jobs in the past to make sure everyone is in their career sweet spot.)
- Flexible working hours and structure (fully remote in some locations, hybrid in others)
- Salary based on experience + performance-based annual variable pay bonus
- Creative and brilliant colleagues
- Attractive career opportunities, including international assignments
- An annual get-together in some of the fanciest locations on the planet. We’ve been to Paris, New York and we just got back from Dubai. Any ideas for 2024?

**The perks**
- Home office / tech stipend
- Subsidised gym membership
- Pet-friendly offices (depending on location)
- Free coffee in all offices
- Workation

**The hiring process**
- First intro phone/video call (_We’ve swiped right, now let’s find out if we have chemistry)_
- First round interview _(We like you. Now it’s time to get to know you better)_
- Second round interview _(Hey, we like you a lot. Wanna meet the family?)_
- Offer _(We’re in love. We hope you are too)_

**The most important bit**

At Egg, everyone’s ideas and perspectives are welcomed and encouraged. We’re constantly striving to _do_ better and _be_ better: we give each other feedback regularly, not just top-down from leadership, but bottom-up and sideways too Accountability is key: it’s okay to make mistakes as long as we own and learn from them. People who thrive at Egg have a deep curiosity to keep improving, learning and coaching others.

Our nest is made up of people from all walks of life and from different social and cultural backgrounds. We believe equity and inclusivity lead to better work and a better world. That’s why, when we’re hiring new people we don’t talk about “culture fit”, but “culture add”.

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