![Calo](https://media.trabajo.org/img/noimg.jpg)
Customer Experience Associate
2 weeks ago
**About Calo**
Launched in Bahrain in November of 2019, Calo is on a mission to make healthy easy. We’re a team of dedicated people driving this mission by providing better, faster, and cheaper ways to access food through technology.
**What you’ll be working on**
- Communicating with customers over live chat and phone calls to answer their questions and help solve their problems
- Building relationships with customers from the moment they walk in the door by welcoming them and making sure they’re happy with their experience
- Exhibiting a strong sense of empathy when dealing with people & communicating with different teams to resolve the customers’ issues
- Ensuring the customer is WOW’ed by our service by going above & beyond to make sure they leave the conversation satisfied
- Communicating feedback to the team and following up on resolving customers’ pain points
- You have worked in a customer service role for 1-3 years
- You have excellent verbal and written communication skills in English & Arabic. You’re also a fast typer
- You’re passionate about problem solving; you get satisfaction from making people’s lives better
- You’re a people’s person by nature
- You have a deep sense of empathy & drive to resolve customer issues
- You have a calm demeanor when faced with a challenging or stressful situation
- You can organize your time efficiently, and complete tasks in a timely manner
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Jeddah, Saudi Arabia Calo Full time**About **Calo** Launched in Bahrain in November of 2019, Calo is on a mission to make healthy easy. We’re a team of dedicated people driving this mission by providing better, faster, and cheaper ways to access food through technology. **What you’ll be working on** - Communicating with customers over live chat and phone calls to answer their questions...
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Jeddah, Makkah Province, Saudi Arabia Calo Full timeAbout CaloLaunched in Bahrain in November of 2019, Calo is on a mission to make healthy easy. We're a team of dedicated people driving this mission by providing better, faster, and cheaper ways to access food through technology.What you'll be working on Communicating with customers over live chat and phone calls to answer their questions and help solve their...
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