Customer Experience Lifecycle Specialist

**Job Title**:KSA Customer Experience Specialist West **Location**:Jeddah, KSA Key purpose of this role is to ensure customer satisfaction through proactive communication and collaboration through assessing the customer experience from ordering, delivery to collection. Intent of this role is not to manage day-to-day operations but to monitor and collect...

You’re energized by challenges, creative brand-buildingand great coffee? The Nespresso story began with a simple but revolutionary idea: enable anyone to create the perfect cup of coffee - just like a skilled barista. From this beginning more than 30 years ago, the Nespresso brand concept, the Nespresso Trilogy: exceptional coffees, smart and stylish...

**Company Description**: Grand Community is the biggest bulk influencers marketing service in the region, operating in 5 countries with 5 offices and over 500 employees. Founded in 2019, the company offers 24/7 campaign management and the best marketing tool in the form of word-of-mouth through more than 5000 community blogger members. The community consists...

Define a user-centric design model to increase user experience and engagement. - Harness customer data and feedback to deeply understand customer preferences, behaviors and pain points. - Develop comprehensive customer behavior profiles and segmentation strategies to tailor experiences for different customer segments. - Implement transformation practices...

Support customer experience unit by performing end-to-end analysis of member journey, member profiling and member engagement. - Support cross-functional projects with PA to produce analysis of incorrect PA rejections. - Oversee Customer Experience Delivery implemented solutions to enhance customer journey. - Broaden the customer experience journey with the...

Collect and clean data from various sources - Analyze data using statistical methods and data visualization tools - Interpret results and provide actionable insights to stakeholders - Data analysis reports and dashboards - Insights that drive strategic decision-making - Enhanced data-driven decision-making across the organization - Design and create custom...

**Who we are** We are a leading partner for luxury across the Middle East. With more than 600 stores, 300 brands and over 65 years of experience in the region, we have become a major player in the beauty, fashion and gift sectors, by offering service excellence to our partners and delighting all our customers. We are moving fast from a traditional...

**KEY ACCOUNTABILITIES** Customer Experience - Develop and manage the overall strategy of the Customer Service, digital service function of the company and its alignment to the overall business strategies. - Manages the effective achievement of departmental accountabilities through the achievement of its targets and objectives as per its alignment to the...

At Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for...

**Company Overview**: Our client is a Saudi retail and E-commerce company working in the field of home furnishings since 1997, they specialize in premium bedding and home accessories in the Saudi market. They import high-quality goods from around the world (Europe, Asia, and the Arab region) and offer a wide variety to meet all customer preferences. Their...

Salla is the leading e-commerce enabler platform in Saudi Arabia. Behind this success is a hugely diverse team of hard workers and believers in Salla's mission to be the #1 Best and easiest e-commerce enabler platform in the MENA region. We believe we enable our merchants to live better by raising their income. We are seeking a Senior Customer Success...

You’re energized by challenges, creative brand-buildingand great coffee? The Nespresso story began with a simple but revolutionary idea: enable anyone to create the perfect cup of coffee - just like a skilled barista. From this beginning more than 30 years ago, the Nespresso brand concept, the Nespresso Trilogy: exceptional coffees, smart and stylish...

Sandoz is going through an exciting and transformative period as a global leader and pioneering provider of sustainable Generic and Biosimilar medicines. Now as an independently listed company, Sandoz aims to increase its strategic focus, operate with greater agility, set clearer business objectives, enhance shareholder returns, and strengthen its culture...

We are seeking a talented and experienced Marketing Growth Specialist to join our team at Salla. As a Marketing Growth Specialist, you will be responsible for developing and implementing strategies to drive customer acquisition and retention. You will work closely with the marketing team to optimize digital marketing campaigns, analyze data, and identify...

**Job Title: Odoo ERP Solutions Specialist** **About Us**:[Your Company Name] is a dynamic and innovative organization at the forefront of leveraging technology to enhance business operations. As a leader in [industry/sector], we are seeking a highly skilled and motivated individual to join our team as an Odoo ERP Solutions Specialist. This is an exciting...

Represent the Customer Experience results and findings for the business at various stakeholder forums - Monitor NPS program across Bupa Arabia, and coach frontline team to drive NPS implementation and improvement by owning the NPS score, setting goals, communication, continuous employee education, etc. - Track the service satisfaction for members using the...

Ensure that all activities (Sales, Orders process, Customer Service, digital platform & integration points) are performed accurately - Managing the customer support team and ensure online customers are being effectively serviced. - Responsible for achieving the e-commerce sales targets. - Partecipate in Setting the monthly and annualized forecasts for all...

FalconEye Marketing Agency is dedicated to transforming businesses and individual talents by harnessing the power of strategic marketing and personal branding. Our mission is to empower businesses to establish a compelling online presence, engage effectively with their audience, and achieve sustainable growth. We especially focus on supporting female...

Company Description FalconEye Marketing Agency is a Jeddah-based company dedicated to transforming businesses and individuals by harnessing the power of strategic marketing and personal branding. Our mission is to empower businesses to establish a compelling online presence, engage effectively with their audience, and achieve sustainable growth. We are...

Job DescriptionWe are seeking a highly skilled Event Coordinator Specialist to join our team at DIMENSIONS.Job SummaryThe Event Coordinator Specialist will be responsible for planning and coordinating various events, ceremonies, and special occasions. This includes researching traditions and customs, modeling polite behavior, and creating suitable seating...