Spa Director

2 weeks ago

Jeddah, Saudi Arabia FHC-Global Full time

We are looking for a Female Spa Director to be responsible for the business’ day-to-day operations of a luxury 5 star Spa and Health Club in Jeddah.

The Director responsibilities include supervising staff, scheduling shifts, promoting the services and keeping updated records of expenses and revenues. If you are familiar with beauty treatments and have excellent organizational abilities, we’d like to meet you.

Ultimately, you’ll help boost client satisfaction and increase the revenues.

**Responsibilities**:

- Oversee daily spa operations and optimizing revenue
- Hire and train Aestheticians, as needed
- Organize employees’ shifts, considering peak times and seasonality
- Order beauty products, like creams and essential oils and replenish stock
- Arrange for regular maintenance services for all equipment
- Ensure all spa treatments meet high quality standards
- Maintain staff records, including salaries and working schedules
- Promote services, products and promotions on social media
- Receive payments from clients and track all transactions
- Keep updated records of costs and revenues (e.g. daily, monthly and quarterly)
- Run online competitions and offer discount packages to attract new guests

**Requirements**:

- Proven work experience as a SPA Director or similar role in a 5 star establishment
- Good knowledge of beauty treatments and products (e.g. for skin care)
- Basic bookkeeping knowledge
- Excellent organizational skills
- Ability to handle customers’ requests and complaints with grace
- BSc degree in Business Administration or relevant field
- Additional certification in Beauty Therapy or Cosmetology is a plus

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