Community Manager
1 week ago
We are looking for a dynamic Community Manager to join our growing team in KSA
Title: Community Manager
Reports to: Digital Marketing Manager
Office: Riyadh, KSA
**KEY ATTRIBUTES | QUALIFICATIONS**
- Bachelor's degree in marketing or related
- Fully bilingual (Arabic & English)
- Minimum 2 years of relevant social media management experience
- Ability to read and analyze relevant community metrics
- Excellent verbal and written communication skills
- Dependable, punctual and resourceful
- Ability to remain calm under pressure
- Exceptional attention to detail, critical-thinker and problem-solver
- Good time management, organizational and forward planning skills
- Possess a positive attitude and energetic approach to work
- Experience in fashion, lifestyle, luxurious industries is a plus
**KEY AREAS OF RESPONSIBILITY**
- Work closely and maintain strong professional client relations
- Work with the client servicing and creative teams to create engaging and relevant content
- Coordinate with PR Communications teams to ensure brand consistency.
- Be in charge and take custody of clients’ social media platforms (last set of eyes before anything goeslive)
- Respond to all direct messages, inquiries and comments on social media platform in a timely mannerto keep the community active and have an organic growth
- Set engaging approaches to interact and grow our clients’ followers organically on various socialmedia platforms
- Interact and build relationships with customers, potential customers and industry professionals
- Monitor and track the feedbacks and online reviews
- Follow-up with client various stakeholders on pending topics related to scope deliverables and/orpending community queries
- Research and stay up-to-date with the trends
- Brainstorm and suggest new ways to attract more audience
- Analyze community metrics and report them on frequent basis (daily / weekly / monthly / quarterly /yearly)
- Listen to digital conversations and flag any brand-damaging conversation, spot any opportunity based on findings, correct audience sentiments
- Manage day-to-day social media activities for our clients
- Proof-read and schedule/publish all approved content across digital ecosystem
- Identifying opportunities to engage with and develop stronger relationships with clients andcommunities
- Capture live events and publish across multiple platforms
- Collaborate with other teams, videographers, graphic designers to ensure posts are engaging
- Organize, manage and attend events and workshops to build community and boost brand awareness
**Salary**: From ﷼8,000.00 per month
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