Community Manager
1 week ago
**Who We Are**:
At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse.
Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences. Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work.
**Who we're looking for**:
We are seeking a talented Community Manager to join our team. In this role, you will be responsible for coordinating the social media strategy to boost visibility and customer/client engagement. You will manage the project's online presence by developing a well-thought-out strategy, producing inspiring content, analyzing data, facilitating customer service, and managing projects and campaigns.
**What you'll be doing**:
- Interact with customers and fans in real-time on various platforms and act as a liaison across the web and offline by participating in conversations, answering questions, offering solutions, and mediating
- Create content for feeds and sparking discussion on various social networking sites
- Write blog posts, articles, newsletters, communications materials, and material for social media channels
- Create, manage and grow the company's presence through blogs, Twitter, Facebook, and other strategically relevant online properties
- Plan corporate events and attend industry events and meetups to build community and boost brand awareness
- Create strategic marketing/communications plans to provide direction for the company's public-facing communications
- Use measurement tools to provide reports on metrics and continually find ways to improve on those metrics through testing and new initiatives
- Provide engaging text, image, and video content for social media accounts
- Monitor and report on feedback and online reviews
- Stay up-to-date with digital technology trends
**What you'll need**:
- Bachelor's degree in Marketing or relevant field
- Fluent in English and Arabic, French is a plus
- Design skills are a plus
- Excellent verbal and writing skills
- HTML or CSS knowledge
- Ability to work with cross-functional teams
- A sharp wit
- A knack for research
- Innate curiosity for pop culture and industry and marketing trends
- Willingness to work during nonstandard working hours
- Hands-on experience with social media management for brands
- Ability to interpret website traffic and online customer engagement metrics
- Knowledge of online marketing and marketing channels
- Attention to detail and ability to multitask
LI-HH1
At VML, we are committed to fostering an all-inclusive work environment that is both rewarding and career-forward. Our Inclusion, Equity & Belonging initiatives, alongside the VML Foundation, reflect our dedication to giving back and making a positive impact in our communities and beyond. Our people are the heartbeat of our organization—creators, doers, innovators, makers, and thinkers—who drive not just marketing, but meaningful experiences that resonate in every action and interaction.
VML is a WPP Agency. For more information, please visit our website, and follow VML on our social channels via Instagram, LinkedIn, and X.
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