Senior Associate
5 months ago
Senior Associate - Fraud Risk Investigation - Risk Management
The role is responsible to analyze and carry out investigation of reported fraud causes and suspected fraudulent activities within the organization or related to its Products, Services and Customers. He/she also is responsible for monitoring of fraud alerts generated via fraud monitoring system and taking and appropriate and timely action to response to these alerts to minimize the risk of possible fraudulent activity. He/She will perform related tasks and duties as assigned by the supervisor.
**Responsibilities**
- Conducting in-depth Investigation (L1& L2) of suspected fraud incidents following investigation standards and take appropriate remedial actions.
- Collecting relevant data from multiple sources and analysing data related to suspected Fraud.
- Following up and analyze abnormal online/mobile banking transaction activity on customers' accounts.
- Compiling facts, preparing comprehensive reports of investigation findings, and presenting to the relevant authority (e.g. committee or function within the Bank).
- Monitoring of fraud alerts to avoid fraud losses, and ensure that follow-up actions are taken to mitigate losses.
- Communicating and managing fraud verification on banking activities with customers
- Suggesting improvements in fraud monitoring to prevent recurring fraud patterns from happening in the future.
- Managing customers' expectations and explain to customers suspected scam activities
**Qualifications**
**Preferred Qualifications**
- A tertiary-level qualification from an internationally recognized institution
- Industry-recognized certifications in related fields e.g. Fraud is an advantage
**Years & Nature of Experience**
- Would have 3 to 5 years of equivalent experience where required competencies and experience have been demonstrated in Finance, Risk, or relevant fields Fraud investigation and monitoring
- An experienced professional who can deliver on difficult technical tasks
- Has project implementation experience
- Is self-sufficient at work and could be given small project responsibility
- Has provided technical supervision to junior staff in the past
**Technical Competencies**
- Fraud Investigation
- Fraud Monitoring
- Testing and Auditing
- Evidence Collection
**Behavioural Competencies**
- Communication
- Interpersonal skills
- Decision Making
**About the Team**
Joining the D360 Bank Compliance team opens the door to an extraordinary opportunity. You become an integral member of a vibrant and forward-thinking group, committed to upholding the highest levels of integrity and compliance. We champion ethical behavior and adhere unwaveringly to the rules, regulations, and protocols that govern D360's business operations. At the core of our compliance department, you'll find a remarkable ensemble of dedicated professionals tirelessly working to ensure our bank's unwavering compliance.
Job ID 300000022217193
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