Sales Assistant

7 months ago

Riyadh, Saudi Arabia Al-Futtaim Full time

The Sales Associate is responsible for sales generation and delivering a positive customer_
- experience, and for a variety of operational duties as assigned by the store management team (i.e._
- housekeeping duties, visual presentation standards, etc.)._

**What you will do**

Description:

- Creates a sparkling clean and organized environment by maintaining store standards and cleanliness
- Participates in and attends all store meetings and other related functions
- Represents a positive attitude toward the merchandise, the brand and the company
- Participates in all inventories
- Assumes and completes other duties as assigned by store management.
- Meets or exceeds weekly sales targets
- Satisfactorily completes all duties as assigned by management
- Is punctual and adheres to designated work schedule
- Is flexible and works well with peers and management to accomplish duties
- Follows M&S Policies and Procedures 100%
- Performs housekeeping duties as required
- Creates a positive first impression for the customer through an energetic attitude and adhering to dress code
- Greets customers immediately upon entering the store with a smile and sincere non business like greeting
- Provides customers with current relevant information
- Provides quality service in the fitting rooms, follows up with customers in a timely manner, maintains cash wrap cleanliness and attempts to add on to the sale about the product
- Provides efficient service at the cash wrap, offers gift cards, maintains cash wrap cleanliness and captures customer information in the database

Sincerely thanks all customers for shopping at M&S as they exit the store, and invites them back.

**_Performance Indicators_**
- Meeting Sales targets
- Stock Loss
- Mystery Shopper
- CSI
- Complaints/Customer Feedback

Meeting Sales Targets

**Required Skills to be successful**

**Define organizational policy and other factors that have a critical impact on the job**

The Sales Associate should have a friendly and engaging personality and be comfortable with working with members of the general public. They should be confident, helpful and polite and be physically fit as they will be on their feet for most of the day and be required to life stock. They should have a comprehensive understanding of the areas of sales they are working in: i.e. retail, fast moving stock, consumer good, fashion, etc. Most importantly they should be able to work as part of a sales team.

**What equips you for the role**

**Minimum Qualifications and Knowledge**:
High School Degree

**Minimum Experience**:
1-2 years of retail sales experience

**Job-Specific Skills**:
Good verbal communication skills, Some heavy lifting, Ability to stand for a minimum of 8 hours,

**Behavioural Competencies**:
An eye for fashion trends & Friendly
- .

**Overview of the role
_
The Sales Associate is responsible for sales generation and delivering a positive customer_
experience, and for a variety of operational duties as assigned by the store management team (i.e._
housekeeping duties, visual presentation standards, etc.).**What you will do
Description:
-

Creates a sparkling clean and organized environment by maintaining store standards and cleanlinessParticipates in and attends all store meetings and other related functionsRepresents a positive attitude toward the merchandise, the brand and the companyParticipates in all inventories

Assumes and completes other duties as assigned by store management

Meets or exceeds weekly sales targetsSatisfactorily completes all duties as assigned by managementIs punctual and adheres to designated work scheduleIs flexible and works well with peers and management to accomplish dutiesFollows M&S Policies and Procedures 100%Performs housekeeping duties as requiredCreates a positive first impression for the customer through an energetic attitude and adhering to dress codeGreets customers immediately upon entering the store with a smile and sincere non business like greetingProvides customers with current relevant informationProvides quality service in the fitting rooms, follows up with customers in a timely manner, maintains cash wrap cleanliness and attempts to add on to the sale about the productProvides efficient service at the cash wrap, offers gift cards, maintains cash wrap cleanliness and captures customer information in the database

Sincerely thanks all customers for shopping at M&S as they exit the store, and invites them back.

**_

Performance Indicators

_**

Meeting Sales targets

Stock Loss

Mystery Shopper

CSI

Complaints/Customer Feedback

Meeting Sales Targets

**Required Skills to be successful
Define organizational policy and other factors that have a critical impact on the job

The Sales Associate should have a friendly and engaging personality and be comfortable with working with members of the general public.They should be confident, helpful and polite and be physically fit as they will be on their feet for most of the day and be

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