Sales Coordinator

2 weeks ago

Riyadh, Saudi Arabia Greif Full time

Greif offers a great working environment and the opportunity to make an immediate impact at a company where your ideas are always welcome.

Job Requisition #:
024269 Sales Coordinator (Open)

**Job Description**:
Greif, Inc. (NYSE: GEF, GEF.B) is a global leader in industrial packaging products and services and is pursuing its vision to become the world’s best performing customer service company in industrial packaging. The company produces steel, plastic and fibre drums, intermediate bulk containers, reconditioned containers, flexible products, containerboard, uncoated recycled paperboard, coated recycled paperboard, tubes and cores and a diverse mix of specialty products. The company also manufactures packaging accessories and provides filling, packaging and other services for a wide range of industries. The company is strategically positioned with 290 operating locations in 43 countries to serve global as well as regional customers.

Role Overview:
This is an opportunity for the right person to progress and develop a career path within a stable, progressively changing business, to train learn and develop alongside the Internal sales team.

This position is proactively customer-focused and Greif pride itself on constantly working to deliver the best performing customer service within the industrial packaging industry.

You will liaise with multiple functions at various levels within the business.

Ultimately being responsible for assisting in developing and coordinating the sales function as well as the maintenance and process of administration for compliance purposes.

Greif offers a great working environment and the opportunity to make an immediate impact at a company where your ideas are always welcome.

Typical Accountabilities:

- Places and enters customer orders and ensures they are compliant with established controls and contractual agreements.
- Handles inquiries, complaints, and issues. Ensures that customer issues are resolved in a timely manner and that both internal and external stakeholders are satisfied with the quality and timeliness of the response and solution.
- Acts as a liaison between the facility, customer, and sales team to ensure the customer receives the best service on price, delivery, and quality issues.
- Answers phones, implements price increases by preparing and mailing quotes, and enters updated prices in the data management system.
- Helps develop and initiate project scope documentation, statements of work, technical engagements, and business requirements related to customer engagements.
- May provide other administrative support, including, but not limited to: written and electronic correspondence; handling telephone calls and relaying messages; internal office support; scheduling meeting and travel arrangements.
- Performs other duties as assigned.
- Complete any other reasonable tasks or requests as required.

**Requirements**:

- Customer Service minded
- Excellent communication skills
- Customer understanding
- Strong organizational, numeracy and literacy skills
- Accountability and confidence attributes
- A desire to deliver outstanding service to both internal and external customers
- Experience of working in an ERP and or SOP business system
- CRM experience would be an advantage Possesses basic sales support or customer service experience.
- Demonstrates good written and oral communication skills.
- Demonstrates strong interpersonal and customer service skills.
- Possesses strong analytical and problem-solving skills.
- Possesses strong organizational skills and good attention to detail.
- Ability to handle and prioritize multiple tasks.
- Proficient in Microsoft Office suite and any other relevant software

If you are an organised person who can undertake multiple tasks simultaneously, who embraces change in a dynamic organisation and has a problem-solving approach, please apply

EEO Statement

48

EEO Statement:

- We offer a competitive salary, excellent benefits and opportunity for growth. Greif, Inc. is an equal opportunity employer. We will not discriminate against any applicant or employee on the basis of sexual orientation, gender identity, race, gender, religion, age, national origin, color, disability, or veteran status. _
- EOE/Minority/Female/Disabled/Veteran._
- For more information read Greif’s Equal Opportunity Policy._

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