Executive Housekeeper
4 days ago
**Job Summary:
- **
The Executive Housekeeper is responsible for managing the Rooms and Housekeeping Department in order to ensure the highest standards of upkeep, hygiene and cleanliness of the property, including all guest rooms, public areas, facilities and back of the house and to closely monitor all processes related to ensuring the highest level of housekeeping services provided to the client is timely and defect free.
**Background, Skills and Abilities:
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- Masters / bachelor’s degree in hospitality
- A minimum of 5 years experience in Executive housekeeper / Housekeeping Manger position
- Excellent communication and interpersonal abilities
- An analytical mind with good organizational skills
- Outstanding leadership skills
**General Duties and Responsibilities:
- **
- Lead the Housekeeping Department by developing and implementing departmental objectives in line with the company business objectives.
- Supervise housekeeping operations such as cleaning and maintenance whilst ensuring compliance with all housekeeping policies, procedures, standards and satisfaction of clients’ needs.
- Plan and coordinate all activities of the laundry such as handling linen, dry cleaning and uniforms in order to meet business requirements whilst ensuring the highest quality of services.
- Inspect all areas and take corrective measures in order to meet Hill Robinson Estates’ standards in terms of cleanliness, maintenance and supply.
- Develop, implement and continually review the policies, procedures, practices and standards.
- Select, train, develop, schedule and manage the performance of direct and indirect subordinates to ensure the efficient running of housekeeping operations.
- Manage linen inventory and guest supplies and the ordering of supplies as necessary to meet quality standards and property business needs.
- Coordinate housekeeping duties with various departments such as Engineering, Food & Beverage and Culinary to ensure that all guestrooms and public areas are clean and well maintained in a timely and efficient manner.
- Participate in all refurbish and renovation projects planning, execution and final set up including snag lists.
- Prepare the annual budget and manning guide and manage the housekeeping department within budgetary guidelines.
- Coordinate and review contracts and suppliers related to Housekeeping, Laundry and Spa.
- Keep abreast of all new equipment’s and cleaning products and evaluate their quality, maintain knowledge of local competition and housekeeping industry trends.
- Accomplish a set of administrative duties such as leading and attending meeting, writing reports and memos and other specific duties related to the job function.
- Additional responsibilities and tasks can be added at any time according to the needs of the business and of the company.
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