End User Account Manager
1 week ago
**Responsibilities**:
- Client Relationship Management:
- Cultivate and maintain relationships with existing clients/accounts.
- Serve as the primary point of contact for client inquiries, concerns, and requests.
- Understand client needs, objectives, and challenges to offer tailored solutions.
- Ensure high levels of customer satisfaction by providing excellent service and support.
- Sales and Revenue Generation:
- Develop and execute sales strategies to achieve revenue targets and sales goals.
- Identify and pursue new sales opportunities within existing accounts.
- Negotiate contracts, pricing, and terms with clients to maximize sales and profitability.
- Collaborate with the sales team to create proposals and presentations for clients.
- Account Planning and Management:
- Create account plans outlining strategies for account growth and retention.
- Analyze account performance, sales metrics, and market trends.
- Forecast sales, track progress, and report on key performance indicators (KPIs).
- Cross-Functional Collaboration:
- Work closely with internal teams such as marketing, product development, and support to address client needs effectively.
- Communicate client feedback and market insights to relevant teams for product/service enhancement.
- Market and Competitor Analysis:
- Conduct market research to identify trends, competitors, and opportunities.
- Stay updated with industry developments and incorporate relevant insights into account management strategies.
Other Requirements:
- Bachelor’s degree in business administration, or a related field. Advanced degrees or certifications may be advantageous.
- Willingness to travel for client meetings, presentations, and industry events as necessary.
- Adaptability to work in a dynamic, fast-paced environment.
About HP
You're out to reimagine and reinvent what's possible—in your career as well as the world around you.
So
are we. We love taking on tough challenges, disrupting the status quo,
and creating what's next. We're in search of talented people who are
inspired by big challenges, driven to learn and grow, and dedicated to
making a meaningful difference.
HP is a technology company that operates in more than 170 countries around the world united in creating technology that makes life better for everyone, everywhere.
Our history: HP's commitment to diversity, equity and inclusion - it's just who we are.
From the boardroom to factory floor, we create a culture where everyone is
respected and where people can be themselves, while being a part of
something bigger than themselves. We celebrate the notion that you can
belong at HP and bring your authentic self to work each and every day.
When you do that, you're more innovative and that helps grow our bottom
line. Come to HP and thrive
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