Junior Customer Support Specialist

1 week ago

Hofuf, Saudi Arabia Winged Recruitment Full time

Are you searching for a role where your communication skills and empathy can make a difference? Winged Recruitment is thrilled to unveil a fantastic opportunity for aspiring Junior Customer Support Specialists to embark on a fulfilling career journey. Leveraging our innovative approach to talent acquisition and cutting-edge AI technology, we provide a unique pathway for individuals ready to excel in customer service and support. Teaming up with a leading Management Consulting firm in Germany, we're seeking passionate talents ready to deliver exceptional customer experiences.

**Introduction to Your Role**:
Are you someone with a passion for helping others and resolving issues with empathy and efficiency? This role offers an excellent platform to dive into the dynamic world of customer support and service, providing assistance and solutions to customers across various channels. Guided by seasoned professionals, you'll handle customer inquiries, troubleshoot issues, and ensure timely resolution, contributing to overall customer satisfaction and loyalty. Anticipate hands-on experience in utilizing support tools, mastering product knowledge, and fostering positive customer relationships within a fast-paced and dynamic environment.

**Role Overview**:

- ** Location**: Fully Remote
- ** Schedule**: Flexible

**Desirable Qualities**:

- Proven experience in customer service or support roles, demonstrating exceptional communication and problem-solving skills.
- Strong interpersonal skills with the ability to empathize with customers and address their needs effectively.
- Proficiency in using customer support tools and software to manage tickets, inquiries, and escalations.
- Excellent multitasking abilities with the capacity to prioritize tasks and handle customer inquiries efficiently.
- Detail-oriented with a commitment to accuracy and thoroughness in documenting customer interactions and resolutions.
- Ability to adapt to changing priorities and handle challenging situations with professionalism and composure.

**Your Responsibilities**:

- Troubleshoot and resolve customer issues, escalating complex cases to appropriate teams or resources as needed.
- Maintain a high level of product knowledge to effectively address customer questions and concerns.
- Document customer interactions and resolutions in support tickets or CRM systems, ensuring accurate and thorough records.
- Collaborate with cross-functional teams to identify and address recurring customer issues and drive continuous improvement in service delivery.
- Strive to exceed customer expectations by delivering personalized and empathetic support experiences that build trust and loyalty.

**Why Choose This Opportunity?**

Winged Recruitment offers a pathway to career advancement in customer support, connecting you with roles that promise substantial growth and impact. This position serves as an ideal starting point for establishing your presence in the customer service domain, supported by top-tier management consulting experts in Germany.

**Application Process**:

  • Junior Technical Support Analyst

    2 months ago

    Hofuf, Saudi Arabia Winged Recruitment Full time

    Seeking a role where you can immerse yourself in the dynamic realm of technical support and kickstart your career journey? Winged Recruitment, a leading force in talent acquisition, is thrilled to present an exceptional opportunity crafted for aspiring Junior Technical Support Analysts. With our dedication to fostering innovation in remote work culture and...

  • Customer Support Specialist

    3 weeks ago

    Hofuf, Saudi Arabia Foodics Full time

    **Who Are We❓***: - We Are Foodics!_ a leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarter in Riyadh and offices across 5 countries, including UAE, Egypt, Jordan and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully...

  • Junior Inventory Specialist

    1 week ago

    Hofuf, Saudi Arabia NDT Global Full time

    NDT Global is the leading provider of ultra-high-tech diagnostic inspection solutions, advanced data analysis and integrity assessment services for ensuring the safety and longevity of energy-sector infrastructure assets. Recognized as the forerunner in ultrasonic inspection technologies comprising Pulse Echo, Pitch-and-Catch and Phased Array, as well as...

  • Customer Support Specialist, Al-khobar

    3 weeks ago

    Hofuf, Saudi Arabia ABB Full time

    **Customer Support Specialist, Al-Khobar**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, abilities, ethnicity and generations. Together, we...

  • Junior Engineer- Technical Support

    2 weeks ago

    Hofuf, Saudi Arabia Blue Hat HR Services Full time

    **Job in brief** Are you an experienced, enthusiastic, highly challenging Junior Engineer - Technical Support, having experience in operations of a **constructions / groundwater / hydrogeology**, then you are the one we are looking for? This is an excellent opportunity to drive a dynamic business with huge growth potential. **Key Responsibilities** -...

  • Customer Excellence Specialist

    2 weeks ago

    Hofuf, Saudi Arabia Kuehne+Nagel Full time

    As Customer Excellence Specialist you organize and supervise the transport of all orders and ensure that your customers are overall satisfied - ** Your Role **:HSE and data quality is always at the forefront of the work you do. You act as the customer's front-line support by providing information and answering questions while building and maintaining a...

  • Customer Excellence Specialist

    3 weeks ago

    Hofuf, Saudi Arabia Kuehne+Nagel Full time

    As a Customer Excellence Specialist you will organize and supervise the transport of all orders and ensure that your customers are overall satisfied. - ** Your Role **:HSE and data quality is always at the forefront of the work you do. You act as the customer's front-line support by providing information and answering questions while building and maintaining...

  • Customer Excellence Specialist

    3 weeks ago

    Hofuf, Saudi Arabia Kuehne+Nagel Full time

    As Customer Excellence Specialist you organize and supervise the transport of all orders and ensure that your customers are overall satisfied - ** Your Role **:HSE and data quality is always at the forefront of the work you do. You act as the customer's front-line support by providing information and answering questions while building and maintaining a...

  • Lead Technical Support Specialist

    4 weeks ago

    Hofuf, Saudi Arabia Baker Hughes Full time

    **Lead Technical Support Specialist**: **Would you like the opportunity to be responsible for business growth?**: **Would you like to be a part of our global organization?**:** Join our Team!** **Partner with the best** As a Lead Technical Support Specialist - Pressure Pumping, you'll be responsible for post-sales support of customer issue. You'll provide...

  • Lead Technical Support Specialist

    4 weeks ago

    Hofuf, Saudi Arabia Baker Hughes Full time

    **Lead Technical Support Specialist**: **Would you like the opportunity to be responsible for business growth?**: **Would you like to be a part of our global organization?**:** Join our Team!** **Partner with the best** As a Lead Technical Support Specialist - Pressure Pumping, you'll be responsible for post-sales support of customer issue. You'll provide...

  • Customer Excellence Specialist

    4 weeks ago

    Hofuf, Saudi Arabia Kuehne+Nagel Full time

    As a Customer Excellence Specialist you will organize and supervise the transport of all orders and ensure that your customers are overall satisfied. - ** Your Role **:HSE and data quality is always at the forefront of the work you do. You act as the customer's front-line support by providing information and answering questions while building and maintaining...

  • Customer Excellence Specialist

    3 weeks ago

    Hofuf, Saudi Arabia Kuehne+Nagel Full time

    As Customer Excellence Specialist you organize and supervise the transport of all orders and ensure that your customers are overall satisfied - ** Your Role **:HSE and data quality is always at the forefront of the work you do. You act as the customer's front-line support by providing information and answering questions while building and maintaining a...

  • Customer Services Specialist

    3 weeks ago

    Hofuf, Saudi Arabia Kuehne+Nagel Full time

    We are looking for a Customer Services Specialist to join our Dammam team. To be considered for this role, you should have 2 to 3 years of experience in sea freight forwarding, shipping lines Sea fright or logistics and knowledge of sea customs clearance, container handling and transportation gained either from working in freight forwarding company or...

  • Customer Excellence Specialist

    1 week ago

    Hofuf, Saudi Arabia Kuehne+Nagel Full time

    As Customer Excellence Specialist you organise and supervise the transport of all orders and ensure that your customers are overall satisfied. HSE and data quality is always at the forefront of the work you do ** Your Role **:You act as the customer's front line support by providing information and answering questions while building and maintaining a strong...

  • Customer Excellence Specialist

    3 weeks ago

    Hofuf, Saudi Arabia Kuehne+Nagel Full time

    As a Customer Excellence Specialist you will organize and supervise the transport of all orders and ensure that your customers are overall satisfied. - ** Your Role **:HSE and data quality is always at the forefront of the work you do. You act as the customer's front-line support by providing information and answering questions while building and maintaining...

  • Customer Excellence Specialist

    3 weeks ago

    Hofuf, Saudi Arabia Kuehne+Nagel Full time

    As Customer Excellence Specialist you organize and supervise the transport of all orders and ensure that your customers are overall satisfied - ** Your Role **:HSE and data quality is always at the forefront of the work you do. You act as the customer's front-line support by providing information and answering questions while building and maintaining a...

  • IT Client Support Specialist

    3 weeks ago

    Hofuf, Saudi Arabia NOV Inc. Full time

    **CLOSING DATE 17 May 2024.** **Job Summary**: NOV is looking for an energetic self-motivated IT Client Support Specialist to join our team and help support our clients / users in Saudi Region. We are searching for someone who can provide all levels of end-user PC support to promote successful productivity for our clients. Be prepared to perform restorative...

  • Customer Service Management Specialist

    4 weeks ago

    Hofuf, Saudi Arabia Baker Hughes Full time

    **Customer Service Management Specialist**: **Would you like to join our Customer Operations team?**: **Would you like to be part of a team delivering world class service to our customers?**: **Join our Team!** Our diverse and global team ensures that our customers have the products they need to perform effectively and safely. We provide technical solutions...

  • Field Support Specialist

    2 weeks ago

    Hofuf, Saudi Arabia NOV Inc. Full time

    **CLOSING DATE 26 April 2024.** **Job Summary**: NOV **Field Support Specialist **is responsible to perform field jobs for NOV Downhole tools as part of customer's drilling and intervention operations in drilling rigs/sites. **RESPONSIBILITIES/ACCOUNTABILITY & AUTHORITY**: **- **Attend pre-job meetings/discussions within the team or with the client for job...

  • Customer Service Management Specialist

    3 weeks ago

    Hofuf, Saudi Arabia Baker Hughes Full time

    **Customer Service Management Specialist - Drilling Services**: **Would you like to help shape the future of our global energy?**: **Do you enjoy being part of a successful team?**: Be part of a successful team Bringing cutting-edge physical and digital technologies together to create oilfield equipment is the beating heart of our work. Devising smarter...