Service Management Specialist

Service Desk SpecialistAlnafitha is seeking a skilled Service Desk Specialist to join our team in Riyadh, Saudi Arabia.Key ResponsibilitiesMonitor and manage problems and special requests related to ManagEngine, ensuring timely resolution and effective communication with stakeholders.Provide technical support to resolve issues, document steps taken, and...

Service Desk Analyst Job DescriptionThe Service Desk Analyst plays a crucial role in delivering exceptional customer service and technical support to our clients. As a key member of our Alnafitha IT team, you will be responsible for resolving primary incidents and requests related to application software, hardware products, and infrastructure...

**Customer Service Specialist duties and responsibilities**: - Informing customers about products and services - Responding to customer questions - Resolving customer complaints - Suggesting solutions for common problems - Preparing documents and reports - Updating customer database - Training new customer service agents - Collaborating with the management...

Service Desk Specialist (Outsource) RoleAlnafitha is seeking a skilled Service Desk Specialist to join our team in Saudi Arabia.Key ResponsibilitiesMonitor and manage technical issues and special requests related to ManagEngine.Provide timely and effective support to resolve problems and communicate updates to stakeholders.Collaborate with technology and...

Cost Management SpecialistJasara Program Management Company is seeking a skilled Cost Management Specialist to manage the cost aspects of our construction projects. As a Cost Management Specialist, you will be responsible for ensuring the efficiency and cost-effectiveness of our projects through accurate cost estimation and control.Key...

Service Operation Specialist MBR Partners is seeking an Operations Specialist for a major smart city project in Saudi Arabia - this is an opportunity to be engaged in one of the world's major development projects. **Education**: - Bachelor's degree in Computer Science, Computer Engineering, or a related field. **Experience**: - Proven experience in...

**About the Role** We are looking for a Customer Service Specialist with a positive and proactive mindset, who will play a crucial role in the premium customer journey, executing ‘order to cash’ processes in an accurate and timely manner and supporting the customer and sales teams in ensuring a seamless and well-communicated process flow. The role...

Company Description IFS is a billion-dollar revenue company with 5000+ employees on all continents. We deliver award-winning enterprise software solutions through the use of embedded digital innovation and a single cloud-based platform to help businesses be their best when it really matters-at the Moment of Service. At IFS, we're flexible, we're...

Company Description IFS is a billion-dollar revenue company with 5000+ employees on all continents. We deliver award-winning enterprise software solutions through the use of embedded digital innovation and a single cloud-based platform to help businesses be their best when it really matters-at the Moment of Service. At IFS, we're flexible, we're...

This is a full-time on-site role as a Customer Service Specialist at ZBOM located in Riyadh. As a Customer Service Specialist, you will be responsible for providing excellent customer support, ensuring customer satisfaction, maintaining phone etiquette, and delivering exceptional customer experiences.

The Service Delivery and Transaction Specialist plays a critical role in ensuring the smooth delivery of services and transactions related to technology products or services. This position involves managing various aspects of service delivery, including coordinating transactions, resolving customer inquiries, and maintaining accurate records. The Service...

Customer Service Specialist Responsibilities: Welcome visitors and members to the studio, answer phones. and assist the front desk with various administrative tasks Maintain long-term clientele and grow the gym's membership base through sales, new member onboarding, and excellent customer service Manage and organize marketing efforts both within and...

{"h3": "Project Management Specialist Role Overview"} Jasara Program Management Company is seeking a skilled Project Management Specialist to lead the delivery of projects aligned with Saudi Arabia's Vision 2030. As a key member of our project management division, you will leverage your expertise to oversee project planning, execution, monitoring, and...

About the RoleWe are seeking a highly skilled and experienced People Services Specialist to join our team at the Saudi Tourism Authority. As a key member of our HR department, you will play a critical role in ensuring the smooth operation of our employee services.Key ResponsibilitiesEmployee Contract Management: Ensure all employee contracts are accurately...

Job SummaryWe are seeking a highly skilled Service Desk Specialist to join our team at Alnafitha IT. As a key member of our IT department, you will be responsible for providing top-notch technical support to our employees and management team.Key ResponsibilitiesIncident Management: Monitor and manage problems and special requests related to ManagEngine,...

Job Title: IT Service Desk/Helpdesk SpecialistCompany Overview:Saudi Services For Electro Mechanic Works Co. (SSEM) is a leading EPC contracting company in Saudi Arabia, specializing in the construction of large-scale HV/BHV substations, overhead lines, power plants, water treatment plants, water pipelines, and industrial plant projects.We are seeking a...

Fluency in both Arabic and English (spoken and written) - Must be in good standing - Experience with MS Office and customer service tool set - Bachelor's degree or 2 years Amazon Experience - Experience interpreting and communicating analytics - Experience communicating technical concepts to a non-technical audience - Ability to quickly adapt to changing...

Job Summary:We are seeking a highly skilled and experienced People Services Specialist to join our team at the Saudi Tourism Authority | الهيئة السعودية للسياحة. As a key member of our HR department, you will be responsible for providing exceptional support to our employees and ensuring that our people practices are legally compliant.Key...

About the Role:The Saudi Tourism Authority is seeking a highly skilled and experienced People Services Specialist to join our team. As a key member of our HR department, you will be responsible for ensuring the smooth operation of all employee-related tasks and processes.Key Responsibilities:Employee Contract Management: Operate all documentation related to...

Job SummaryWe are seeking a highly skilled Service Desk Specialist to join our team at Alnafitha IT. As a key member of our IT department, you will be responsible for providing top-notch technical support to our employees and management.Key ResponsibilitiesProblem Management: Monitor and manage problems and special requests related to ManagEngine, ensuring...