Customer Service Specialist

**Customer Service Specialist duties and responsibilities**: - Informing customers about products and services - Responding to customer questions - Resolving customer complaints - Suggesting solutions for common problems - Preparing documents and reports - Updating customer database - Training new customer service agents - Collaborating with the management...

Fluency in both Arabic and English (spoken and written) - Must be in good standing - Experience with MS Office and customer service tool set - Bachelor's degree or 2 years Amazon Experience - Experience interpreting and communicating analytics - Experience communicating technical concepts to a non-technical audience - Ability to quickly adapt to changing...

**Responsibilities**: - Identify customer needs and help customers use specific features - Update our internal databases with information about technical issues and useful discussions with customers - Monitor customer complaints on social media and reach out to provide assistance - Share feature requests and effective workarounds with team members - Follow...

Ref: JO-2212-110573 | Negotiable | Location:Riyadh, Saudi Arabia | Added:17/05/23 **About the Role** We are looking for a Customer Service Specialist with a positive and proactive mindset, who will play a crucial role in the premium customer journey, executing ‘order to cash’ processes in an accurate and timely manner and supporting the customer and...

Job description A Customer Service Specialist is the first point of contact for any customer who has a question or an issue with a product or service the company sells. They have many responsibilities like answering inbound phone calls, addressing customers’ questions about products and services, and processing payments or...

LAWAZEM is seeking a highly motivated and customer-focused individual to join our team as a Customer Care Specialist. As a Customer Care Specialist, you will be the primary point of contact for our customers, providing assistance, resolving inquiries, and ensuring a positive customer experience. This is an exciting opportunity to join a reputable company and...

Customer Success Specialist Job Summary: **Responsibilities**: **Requirements**: Bachelor of Accounting, Professional in English language skills, 1 year experience with customer service. Job ID 194

Establishing customer service policies and standards and supervising their implementation. - Managing the customer service department within the facility. - Directing the customer service team to assist and advise customers, and directly preparing questionnaires to measure the level of customer satisfaction, implementing these questionnaires, and collecting...

Company Description IFS is a billion-dollar revenue company with 5000+ employees on all continents. We deliver award-winning enterprise software solutions through the use of embedded digital innovation and a single cloud-based platform to help businesses be their best when it really matters-at the Moment of Service. At IFS, we're flexible, we're...

Company Description IFS is a billion-dollar revenue company with 5000+ employees on all continents. We deliver award-winning enterprise software solutions through the use of embedded digital innovation and a single cloud-based platform to help businesses be their best when it really matters-at the Moment of Service. At IFS, we're flexible, we're...

**Position Overview**: As a Customer Service Specialist Lead at our dynamic FinTech company, you will play a pivotal role in ensuring exceptional customer experiences and fostering a culture of excellence, efficiency, and customer focus. Your expertise in understanding payments and payment methods will be crucial to maintaining strong relationships with our...

Service Operation Specialist MBR Partners is seeking an Operations Specialist for a major smart city project in Saudi Arabia - this is an opportunity to be engaged in one of the world's major development projects. **Education**: - Bachelor's degree in Computer Science, Computer Engineering, or a related field. **Experience**: - Proven experience in...

**Customer Success Specialist**: - Riyadh- Work Type: Full Time- We are looking for someone passionate about building the next big thing and making a true impact in the region. **Key Responsibilities** - Providing extraordinary service aligned with the company’s culture and objectives. - Support users with onboarding and Know-Your-Client documentation. -...

**Who Are We❓** We Are Foodics! a leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarters in Riyadh and offices across 5 countries, including UAE, Egypt, Jordan and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully...

The Customer Service Advisor is responsible for providing exceptional customer service while ensuring their needs are handled promptly and professionally. They are the front-line representatives of a company and are expected to be knowledgeable about the services the company offers. **Responsibilities**: - Ensures that appropriate actions are taken to...

Job Summary:PPL Dynamics is seeking a highly skilled Dining Service Specialist to join our team in Riyadh, Saudi Arabia. The ideal candidate will have excellent customer service skills, the ability to work in a fast-paced environment, and possess strong communication and interpersonal skills.About the Role:This on-site contract role involves providing...

**Exciting Opportunity: Become a Customer Service Evaluator/Mystery Shopper in Saudi Arabia!** - **Open to Residents Across Saudi Arabia_ **Are you ready to embark on a rewarding journey while shaping exceptional customer experiences???** **About Us**: Join our esteemed international market research consultancy in enhancing customer service standards...

Job Summary: To provide day-to-day Service Support to customers by maintaining their Service request, coordinate, and tracking all issues. Coordinate with Customer and Internal Team. An ongoing commitment to customer satisfaction by meeting their requirements proactively and ensuring all SLA commitments are met. **Job...

**About Johnson & Johnson** Johnson & Johnson Medical is recruiting several **Customer Service Representatives** **Location**: Riyadh, Kindgdom of Saudi Arabia As **Customer Service Representative **you are a front-line communicator, processing inbound and outbound orders, enquiries, complaints and information through multiple methods of communication....

**About Urban Company -** **ONLY FOR SAUDI NATIONALS** Urban Company is a fulfillment-led marketplace for home services. We believe we are changing the way the world experiences home services. Whether it is home cleaning, handymen, flatpack furniture assembly, gardening, or any other home service, our promise to consumers is quality services, at a fixed...