Client Service Delivery Professional

1 week ago

Riyadh, Saudi Arabia Bank of America Full time

**Job Title**:Client Service Delivery Professional

**Corporate Title**:Assistant Vice President

**Location**:Riyadh, Saudi Arabia

**Company Overview**:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us

**Role Description**:
This is an exciting opportunity for you to work in our dynamic Saudi Operations team, within the back office operations function; the team provides support to both local and global sales & trading desks. You will be facing off with many different business lines, gaining exposure to a multitude of systems. You will have the opportunity to play a key role supporting our sales and trading desks. The team deals primarily (but not exclusively) with the booking, allocation and confirmation of equity trades.

**Responsibilities**:
While you will be responsible for traditional activities such as trade processing/clearance, their day-to-day actions will be more focused on administering defined procedures, analysis and report preparation, and exception processing.
- You will hold responsibility for a range of core Operations functions which will include:

- Accounts Opening
- Settlements & Fails Managements
- Reconciliations
- Trades Processing & Confirmations
- Corporate Actions
- Develop and maintain procedures
- Products enhancement and development
- You will develop effective working relationships with colleagues in other parts of the business and in other geographies; including Front Office, Sales and Trading teams, Middle and Back Office teams
- You will partner with local Operations manager to maintain relationships with external organizations i.e. local suppliers, local regulators, auditors and advisors
- You will work in conjunction with the Compliance Officer to ensure ongoing compliance to regulatory reporting requirements.

The job description and responsibilities listed are not all inclusive, as this is a small team in Saudi. Responsibilities and accountabilities remain flexible depending on business needs, and will change as required; as there may be opportunity to get involved in work outside of your business as usual (BAU).

We are looking for a Saudi National with:

- Prior experience working in an Operations function for a financial institution is essential; with knowledge of the full trade lifecycle
- Fluency in English and Arabic
- Prior product control experience
- A graduate degree in Finance, Banking or Capital markets (preferred)

**Skills that will help**:

- CME1 of the Capital Market Authority is highly advantageous.
- A high level of adaptability, flexibility and commitment with excellent communication skills

**Bank of America**

Good conduct and sound judgment is crucial to our long term success. It’s important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well.

**Job Band**:
H5

**Shift**:
**Hours Per Week**:
35

**Weekly Schedule**:
**Referral Bonus Amount**:
0

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