Specialist, Employee Relations Iii

4 weeks ago


Riyadh, Saudi Arabia Ma’aden Full time

**1. JOB DETAILS**:
**Position Title**:Specialist: Employee Relations**

**Broad Band**:M09: Professional**

**Talent Pipeline Layer**:Managing Self Technical/Professional**

**2. OVERALL JOB PURPOSE**:
**The role holder is responsible for accurate and timely processing of employee discipline, grievances and investigations, contract renewals, medical insurance administration, leave administration, unauthorized absence for the assigned employees in line with established policies and standard operating procedures. The responsibility also includes maintaining accurate records and control reports.**

**3. QUALIFICATIONS, EXPERIENCE & SKILLS**:
**Qualification**:
**1. Relevant Bachelors' Degree**

**Experience**:
**1. 5 Years relevant experience**

**Skills**:

- **Sound working knowledge and understanding of Ma’aden codes, regulation, rules, procedures**:

- **Effective analytical and problem solving skills**:

- **Good writing and reporting skills**:

- **Following rules, regulations, procedures and instructions**:

- **Effective self time management, planning and organising skills**:

- **Coping with pressures and setbacks**:

- **Sound knowledge of business principles**:

- **Critical thinking**:

- **Advanced ability to gather information and accumulate data**:

- **Advanced knowledge of HR principles**:

- **Results driven**:

- **Proficient attention to detail**:

- **Curios and innovative**:

- **Ability to adapt and respond to change**:

- **Competent in using applicable software and/or systems**

**4. KEY ACCOUNTABILITIES**:
**Focus Area**

**Get results through individual contribution, effort and self management**

**Operational / Functional**

**1. Consistently delivers on all service level agreements**
**2. Quality results through cost effective service and on time support**
**3. Cost awareness and control**
**4. Technical expertise and advice**
**5. Technical/operating systems and models**
**6. HSE targets**

**1. Review employee discipline requests from business units and support their management in determining the appropriate discipline action in accordance to the Saudi Labor Laws and the company Policies and Procedures.**
**2. Review employee grievances and support the business units’ management in discussions with the employee and reaching an appropriate and satisfactory settlement in accordance to the Saudi Labor Laws and the company Policies and Procedures.**
**3. Manage employee investigations and prepare final investigation reports in accordance to the Saudi Labor Laws and company policies and Procedures.**
**4. Manage signing of employment contracts for new employees and renewal of contracts**
**5. Manage issuance of medical insurance (including adding of dependents, replacement of lost cards, corrections and cancelations) for all entitled employees in accordance to Saudi Laws and company policies and procedures.**
**6. Review and approve special paid leave requests (e.g. marriage, paternity leaves etc.)**
**7. Review and approve unpaid leave requests in accordance with the company policies and procedures.**
**8. Maintain and up to date employee relations records for all employees**
**9. Resolve issues related to employee relations activities, if any, and escalate any unresolved issues to Employee Relations Head**
**10. Ensure that employees are notified of the rejected employee relations requests along with the appropriate reason for request rejection**
**11. Assist in implementing and maintaining systems, policies and procedures related to Employee Relations to ensure adherence to company guidelines in addition to all policies and procedures that the Specialist’s superiors may see fit and applicable for the Employee Relations operations**
**12. Contribute to preparation of Employee Relations related reports for the management, auditors, etc. as per the directions of the Employee Relations Head**
**13. Perform any additional responsibilities passed on by Employee Relations Head as required**

**Leadership**

**1. Understand, support and live the Ma'aden vision, values and goals**
**2. Takes accountability for personal improvement, personal development, skills development and effectiveness**
**3. Supports and articulate personal goals that are aligned to the business direction, that lead to personal development and effectiveness; Continuously strives to improve personal mastery, professional growth and business skills (ensuring technical/professional development in specialist area)**
**4. Establish professional standards for work, project plans and organization to ensure service provision and effective individual contribution**
**6. Conduct analysis to formulate recommendations and design solutions and implement them effectively, problem solving and decisions quality - Analysed, formulated recommendations, designed solutions and implemented them effectively**
**7. Progress monitoring, reporting and corrective action**
**8. Statutory compliance and professional practices**
- **Set and



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