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Senior Regional Revenue Manager, Ksa

4 months ago

Riyadh, Saudi Arabia Hilton Full time

**About Hilton**

Hilton is one of the largest and fastest growing hospitality companies in the world, with more than 7000+ properties with more than 1,1 million rooms in 122 countries and territories. In the more than 100 years since our founding, we have defined the hospitality industry and established a portfolio of 22 world-class brands including our flagship Hilton Hotels & Resorts brand, which is the most recognized hotel brand in the world. We have more than 173 million members in our award-winning customer loyalty program, Hilton Honors. Diversity, Equity and Inclusion are at the core of Hilton's Vision, Mission and Values. Our strategy is to leverage and promote Diversity, Equity and Inclusion through a framework of Culture, Talent and Marketplace initiatives to foster innovation and create a globally competitive business advantage.

The primary purpose of this position is to work alongside the Regional Commercial Director for Egypt, KSA and Levant to maximize total revenue across all types of Full Service & Luxury hotels including, managed, and owned/leased properties.

**Position Summary**:
The Senior Regional Revenue Manager will support the RCD, EKSAL from a commercial, co-ordination and reporting perspective including the sales & marketing functions where needed.

The Senior Regional Revenue Manager will work alongside the RCD, with Sales, Marketing, e-commerce and Operations counterparts to complete the field team that supports and leads these hotels. Additionally, the role will ensure that across these functions, a coordinated approach is taken to commercial planning and execution through the Commercial Focus structure.

The role will act on behalf of the RCD, EKSAL in property visits, corporate & ownership meetings, budget & forecast reviews and training seminars as needed and will be an integral part of Revenue Management EKSAL Team.

The main objectives of the role are to:

- Develop and implement Revenue Management best practices in Forecasting, Conference and Banqueting, Yield Management, Pricing, Channel/Distribution, F&B and Front Office to drive Profitability and Yield Premium across KSA.
- To ensure that Revenue Management is aligned effectively with Sales, Marketing, Operations and Distribution to drive Profitability and Yield Premium.
- Work on any project that may drive incremental revenue or reduce operating costs in the region.
- Implement global or regional initiatives.
- Act as a counterpart to the RCD for consolidating data.
- Foster & develop a close/positive collaborative relationship across all functions.
- To actively contribute to the training, development, and recruitment of effective Hotel Revenue teams.
- To ensure consistent delivery of high-quality brand standards and best practice in all Hotels.
- To manage, motivate and develop a team of direct reports.

Key Performance Indicators
- Achieve or exceed total achieved revenue and market share versus budget / targets for KSA. Achieve or exceed total profit achieved versus budget for KSA. Achieve or exceed Yield Premium Targets as per the Balanced Scorecard. Achieve or exceed percentage of revenue opportunity available (C&E mix, market segment mix and overbooking). Deliver accurate forecasts with a robust Risk and Opportunities document across KSA.
- Support RCD EKSAL to achieve or exceed upsell targets at check-in and reservations
- Support the establishment and progression of Centre's of Excellence/SWAT's within the Hotels to cover key areas of our business.
- Support the implementation of Commercial Focus Planning and Execution framework.
- Support New Openings and ensure follow-up on activities as per the Zero to Hero dashboard reporting.
- Complete Key Reporting/Administration for KSA on behalf of the RCD that supports the Region and key Forecasting/Commercial Focus and Risk and Opportunities activities for KSA.
- Achieve or exceed mystery shopping, Reservations, Front Office to meet Balanced Scorecard targets.

**What are we looking for?**

Applicants will ideally come from a revenue management background from within the hospitality sector or will have gained a strong commercial experience at hotel level.

Key skills / experience required include:

- Excellent oral and written communication skills
- Excellent organization skills
- Ability to work well under deadline pressure and/or travel
- Ability to adapt to extensive travel or schedule changes
- Appropriate professional appearance and demeanor.
- Ability to deliver presentations in a concise, well-organized manner.
- Ability to perform critical analysis.
- Proficient in Microsoft Word, Excel and PowerPoint.
- Strong experience or adaptable training in the use of automated systems, personal computers and software programs.
- Significant experience as a Cluster Revenue Manager/Director Revenue Management
- Ability to multi-task.

REQUIRED QUALIFICATIONS
- 4 year college degree required
- Currently holding RM, DRM or CM/CD position for at least 2 hotels
- Signif