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Country Manager KSA

2 months ago

Riyadh, Ar Riyāḑ, Saudi Arabia Michael Page Full time
About the Role

We are seeking a highly skilled and experienced Country Manager to lead our office's daily activities in the Kingdom of Saudi Arabia. As a key player in our regional business development, you will be responsible for reporting financial performance and strategic direction in line with our company's overall regional objectives.

Key Responsibilities
  • Foster and maintain positive relationships with clients and distributors to promote business development and satisfaction.
  • Handle client and distributor inquiries, concerns, and feedback, ensuring issues are addressed promptly and effectively.
  • Coordinate meetings, events, and communications between clients, distributors, and internal teams.
  • Support efforts to expand the client and distributor base and enhance business opportunities.
  • Act as the company's representative in interactions with government agencies, including the Ministry of Commerce, tax authorities, and other regulatory bodies.
  • Ensure the company's compliance with local regulations, including business licenses, permits, and tax filings.
  • Prepare and submit necessary documentation for regulatory compliance and manage relationships with governmental institutions.
  • Keep abreast of changes in regulations and ensure the company's practices align with new legal requirements.
  • Oversee and manage the office's financial operations, including budgeting, accounting, and financial reporting.
  • Possessing a solid understanding of corporate tax laws in the KSA.
  • Prepare monthly, quarterly, and annual financial reports for senior management.
  • Ensure compliance with financial regulations, including tax reporting and financial audits.
  • Manage office expenses, vendor payments, and invoicing processes.
  • Drive and achieve annual sales goals, revenue, and growth assigned to the territory.
  • Developing and implementing business, marketing, and advertising plans.
  • Lead the sales and marketing activities jointly with the distributors and client negotiations.
  • Collaborate with the local product sales, application specialists in pre/post sales activities as a coordinator based on the progress of each opportunity.
  • Managing and overseeing the Distributor Network (managing relations and negotiating contracts).
  • Building and Managing the relationships with Clients, KOL (Key Opinion Leader) and Governmental authorities (MOH, NUPCO).
  • Dealing with escalated customer issues, incident reports, and legal actions.
  • Understand the business requirements of customers and prospects, catering to their current and future needs.
  • Providing feedback to the management regarding customer needs, issues, interests, competition, and potential for new products and services.
  • Staying informed about the market sector, product uses, market conditions, technology changes, and other relevant requirements.
Requirements
  • Bachelor's degree in Business Administration, Finance, Accounting, or a related field. Master's degree is a plus.
  • Minimum of 5-7 years of experience in office management, with a focus on financial management and regulatory affairs.
  • Proven experience in representing a company at government agencies and managing client and distributor relationships.
  • 10+ years of experience in KSA.
  • 10+ years of experience in the healthcare industry.
  • Strong network in the healthcare sector, especially with Clients, KOL (Key Opinion Leader) and Governmental authorities (MOH, NUPCO).
  • Should be proficient in using MS Office, Excel, and data-related tools and knowledge of Power BI an advantage.