Learning Associate
3 days ago
Proficiency with Microsoft Office (Excel, Word, PowerPoint) and Outlook
- High School diploma or equivalent
Job summary
The Fulfillment Center Learning Associate works with Operations Managers, Area Managers and associates. Constantly improves the long-term capabilities of the area to which he/she is assigned.
Excellent communication skills
Comfortable talking in front of a group as well as one-on-one with an individual
Able to give and receive feedback effectively
Can drive understanding (i.e. using visual aids, able to recognize when a group or individual is lost and needs more attention)
Ability to follow up
Always meets time commitments and deadlines, is goal oriented
Checks and tests for understanding
Gives insight to Area Managers
Proven people skills
Works hard for the success of others, constantly remains “customer obsessed”
Demonstrates a positive “can do” demeanor and has fun and gains energy from working with others
Is an active listener
Is a technical expert
Demonstrated ability to consistently function at 100% of expectations
Understands upstream and downstream variances
Is able to use resources to expand knowledge and can answer tough questions
- Prior training, teaching or presentation experience
- Previous experience as a trainer or PA
- Willingness to work different shifts
- Shift hours for this position may be different from the standard production shifts
- Willingness to work in different areas as required by training needs
- Excellent attendance
- Willingness to participate in and support the Operational Excellence initiatives
- Amazon is an Equal Opportunity Employer.
- Previous Learning or Tier 3 experience
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