Operations Learning and Development Manager
3 days ago
The Learning Area Manager will be responsible for driving and supporting network-wide initiatives as an active member of the Fulfillment Center Operations Learning team. This role requires a creative and hands-on approach to execute daily and weekly compliance, along with data-driven analytical thinking skills. Effective presentation and persuasion skills are also essential, as this role involves influencing without authority.
As a key partner with Operations, this role will require understanding the warehouse process operation. Execution skills are crucial in delivering daily coaching to support the development of our warehouse associates. The role will be based in our Fulfillment Center, in a fast-paced consumer goods environment.
Key Responsibilities
- Actively manage a team of Learning Associates, including their deployment, development, and productivity.
- Ensure that the work of the team and individuals is continually aligned to meet internal customers' needs.
- Act as a proactive and productive liaison/partner with the corporate department, consistently seeking to make a positive impact on key business safety, quality, productivity, and customer experience metrics.
Required Skills and Qualifications
- Bachelor's degree in a relevant field or equivalent experience.
- Minimum 2 years of experience in training and development, preferably in a fast-paced environment.
- Proven track record of developing and implementing successful training programs.
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