Learning & Development Manager

3 days ago


Jeddah, Makkah Province, Saudi Arabia Raffles Hotels & Resorts Full time

Company Description
Located adjacent to the residential tower, expert service and world-class luxury combine in the Raffles Hotel Jeddah, which is ready to welcome you and your guests at any moment. Here, the high standards, special touches, and trademark elegance of the Raffles brand are the ultimate compliment to the charm and beauty of a stay in Jeddah.

Job Description

  • Assist in the creation, implementation and facilitation of the Hotel Training Plan and budget that is aligned with the hotel's goals and strategic plan.
  • Conduct annual training needs analysis and coordinate with department managers to help identify training opportunities for their team members.
  • Initiate, coordinate, deliver and follow-up on all training activities within the hotel.
  • Actively initiate relationships and partnerships with industry associations, external training companies and academic counsels related to the hospitality industry.
  • Update and maintain accurate records of training activities and participant information.
  • Maintain an ongoing Training Calendar to ensure learning resources and opportunities are maximized.
  • Develop and manage a central internal resource library of videos/books/magazines that can be utilized by all employees.
  • Share responsibilities for the integration and orientation process of new hires.
  • Assist with the implementation of new policies, procedures, and standards.
  • Prepare and submit training reports.
  • Be fully conversant with hotel fire & life safety/emergency procedures.
  • Attend all briefings, meetings and trainings as assigned by management.
  • Maintain a high standard of personal appearance and hygiene at all times.
  • Perform other reasonable duties assigned by the Management.

Qualifications
We are looking for a well-organized and creative candidate with excellent communication and interpersonal skills, who can display a "Passion for Perfection" and work in a dynamic environment. In addition, the candidate should possess:

  • Bachelor's Degree in Human Resources Management / Hotel Management.
  • Minimum 5 years of training/facilitation experience.
  • Excellent reading, writing and oral proficiency in English language.
  • Proficient in MS Excel, Word, & PowerPoint.
  • Strong leadership, interpersonal and negotiation skills.
  • Excellent communication and customer contact skills.
  • Results and service oriented with an eye for details.
  • Ability to multi-task, work well in stressful & high-pressure situations.
  • A team player & builder.
  • A motivator & self-starter.
  • Well-presented and professionally groomed at all times.

Additional Information
Being a Raffles employee means embodying and conveying the brand and the company mindset through our Heartiest service culture.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Human Resources

Industries

Hospitality

#J-18808-Ljbffr

  • Jeddah, Makkah Province, Saudi Arabia IsDB Group Full time

    Talent Development Role:This position plays a critical role in supporting the design, delivery, and coordination of training and development initiatives that enhance employee skills and support their career growth. The successful candidate will be responsible for assisting in the creation of learning opportunities, helping employees improve their abilities,...


  • Jeddah, Makkah Province, Saudi Arabia Amazon Full time

    About the RoleThe Learning Area Manager will be responsible for driving and supporting network-wide initiatives as an active member of the Fulfillment Center Operations Learning team. This role requires a creative and hands-on approach to execute daily and weekly compliance, along with data-driven analytical thinking skills. Effective presentation and...


  • Jeddah, Makkah Province, Saudi Arabia Amazon Full time

    Job SummaryWe're seeking a skilled Training and Development Specialist to join our Learning team within Amazon Operations. As a key member of our team, you will work closely with Operations Managers, Area Managers, and associates to develop, maintain, and apply learning tools that drive associate development and support peak and non-peak training plans.Key...


  • Jeddah, Makkah Province, Saudi Arabia Amazon Full time

    Job ID: 2931965 | Afaq - Warehouse BranchAbout Amazon:At Amazon we believe that every day is still day one. A day to take a first step. A day to look forwards to new challenges. Today is that day for you. It's your day to be part of something great. A day to make your ideas come to life. And your day to join a company that redefines itself every day. That's...


  • Jeddah, Makkah Province, Saudi Arabia Arab National Bank Full time

    The Learning Associate/Trainer is responsible for the coordination and execution of training for all process paths in the Sort Center. Trainers evaluate and refine processes and techniques to improve learning effectiveness and production across all departments in the building. The Trainer assists in driving the success training plans and supporting the needs...


  • Jeddah, Makkah Province, Saudi Arabia Amazon Full time

    Job OverviewThis role plays a critical part in the success of our Fulfillment Centers by leading the Learning Area team. The successful candidate will have a strong background in training and development, with excellent communication and interpersonal skills. They will be able to effectively manage multiple priorities and projects, ensuring timely delivery...


  • Jeddah, Makkah Province, Saudi Arabia Amazon Full time

    About the RoleThe Learning Area Manager will be responsible for driving and supporting network-wide initiatives as an active member of the Fulfillment Center Operations Learning team. This role requires a creative and hands-on approach to execute daily and weekly compliance, along with data-driven analytical thinking skills. Effective presentation and...


  • Jeddah, Makkah Province, Saudi Arabia FakeehCollege Full time

    About the PositionWe are seeking a skilled Assistant Professor in Teaching and Learning to join our faculty at FakeehCollege. The successful candidate will be responsible for teaching and developing curriculum for our medical education programs.Key ResponsibilitiesDevelop and deliver high-quality educational content.Assess student learning outcomes and...


  • Jeddah, Makkah Province, Saudi Arabia Creative chaos Full time

    We're on the hunt for a highly skilled Senior Machine Learning Engineer to join our AI/ML team. As a key contributor, you'll be responsible for developing and deploying machine learning models that power our business applications.Responsibilities:Design and develop machine learning models using Python or R.Implement and deploy models using big data...


  • Jeddah, Makkah Province, Saudi Arabia Raffles Hotels & Resorts Full time

    Role SummaryThis is an exciting opportunity for a seasoned Learning & Development Manager to join our human resources team at Raffles Hotels & Resorts. As a key player, you will be responsible for designing, delivering, and evaluating training programs that enhance employee skills and knowledge.Main Responsibilities:Analyze training needs and develop...


  • Jeddah, Makkah Province, Saudi Arabia FakeehCollege Full time

    Company OverviewFakeehCollege is a leading institution dedicated to excellence in medical education. We are committed to fostering a culture of innovation, collaboration, and academic rigor. Our faculty members play a crucial role in shaping the minds of future healthcare professionals, and we seek individuals who share our passion for education and...


  • Jeddah, Makkah Province, Saudi Arabia Techstars Central LLC Full time

    Are you passionate about mathematics education and committed to helping students achieve their full potential? We're seeking a dedicated In-Person Learning Expert to join our team at Techstars Central LLC.As a trusted partner for students and families, we offer personalized learning experiences that cater to individual needs and abilities. Our expert tutors...


  • Jeddah, Makkah Province, Saudi Arabia TAM Development Co. Full time

    About TAM Development Co.TAM Development Co. is a leading provider of digital solutions and advisory services for public and private sector clients in Saudi Arabia. Our team has over a decade of experience working with government entities, helping them achieve sustainable transformation from strategy to execution.


  • Jeddah, Makkah Province, Saudi Arabia Islamic Development Bank Full time

    Job DescriptionThe Senior Trust Fund Management Specialist will be responsible for managing and coordinating approved Trust Funds projects, ensuring successful implementation and alignment with the bank's objectives.The role requires close collaboration with donors, beneficiaries, and other stakeholders to facilitate effective project implementation and...


  • Jeddah, Makkah Province, Saudi Arabia Islamic Development Bank Full time

    About the RoleThe Islamic Development Bank is seeking a skilled Youth Development Strategist to lead our efforts in empowering young people. As a key member of our team, you will contribute to the overall bank's efforts to support member countries in their development journey.Key ResponsibilitiesProvide specialized support and expertise to Country Operations...


  • Jeddah, Makkah Province, Saudi Arabia Amazon Full time

    Job Summary:As an Amazon Operations Learning Associate, you will work with Operations Managers, Area Managers, and associates to constantly improve the long-term capabilities of the assigned area. This involves developing and delivering training programs, coaching individuals, and evaluating training processes.PRIMARY RESPONSIBILITIES:- Execute all standard...


  • Jeddah, Makkah Province, Saudi Arabia Islamic Development Bank Full time

    Job SummaryWe are seeking a highly skilled individual to manage our scholarship programs and postgraduate activities at the Islamic Development Bank.Key ResponsibilitiesSupervises the onboarding of newly selected students and oversees the monitoring and management of active students until graduation.Develops detailed and structured plans for the mission and...


  • Jeddah, Makkah Province, Saudi Arabia Amazon Full time

    Learning Associate, AMZL Transportation Field L&DJob ID: 2926373 | Afaq - Warehouse BranchWe're expanding our Learning team within Amazon Operations If you're interested in joining a business where you can achieve amazing results and put smiles on people's faces, this could be the role for you.The Last Mile Learning Associate works with Operations Managers,...


  • Jeddah, Makkah Province, Saudi Arabia Integrated Gulf Biosystems Full time

    Integrated Gulf Biosystems is a trusted partner in life sciences, catering to the entire spectrum of research, diagnostics, and applied markets in the Middle East and India.About the RoleWe are seeking an experienced Key Account Manager - Service Sales to oversee Service Sales Business growth in assigned territories/accounts. This role is based out of...


  • Jeddah, Makkah Province, Saudi Arabia Flyadeal Full time

    Roles and responsibilities The Technical Services Engineer will efficiently manage and coordinate engineering activities within the CAMO department, providing technical guidance to enhance aircraft and engine performance and reliability. This role focuses on optimizing cost-related aspects of maintenance and engineering to ensure the airline operates...