Customer Service Coordinator

4 weeks ago


Hofuf, Saudi Arabia NOV Inc. Full time

CLOSING DATE 13 April 2024.

**Job Summary**:
This position designed to provide qualified applicants an opportunity acting as the voice for our customer(s) internally within various engaged departments and teams to ensure flowless internal Quote to-Cash process. Ultimately to achieve Cash and Profitability as targeted and maintain best Customer (Internally and Externally) experience and performance scores.

**RESPONSIBILITIES**:

- Receive Orders, and manage fulfilment process with various orders (Sales, Services, Work, etc) to ensure closure by Delivery on-time \ Completed Services, billing on adequate timing, with focus to due payments constrain as applicable.
- Resolve customer order issues proactively, by working closely with SCM\MFG, Operations team, Sales, management and other functions \ dept Teams to maintain best practice meeting all day to-day relevant Customers Orders activities.
- Maintain records of past Proposals/POs/Contracts within the period stipulated by the company.
- Maintain/Update “Pricelists” for all customers for price comparison/analysis.
- Receive as focal billing control person for final packages for invoicing to review, and ensure compliance to accounting, finance, and contractual requirements (ensure payable Billing)
- Retain and support optimization for Orders relevant costs vs Revenues.
- Retain and maintain adequate records, registrar, and system revisions as applicable.
- Receive and proceed any related complains and ensure resolving and eliminate any related issues.
- Review and set up new customers. Maintain/Update Registration on various customers’ ERP systems, etc.
- Perform other related duties as assigned.

**QHSE**:
**Financial**:

- Proactively to indicate optimize costs and revenues relevant recommendation to improve and sustain profitability.

**Growth and expansion**:
Working on self-learning paths as assigned or proactively to grow self-knowledge and awareness and share key knowledge (as best practice) within NOV Community as applicable.

**EXPERIENCE/EDUCATION/SKILL-SET REQUIRED**:

- Bachelor's Degree, preferably, Sales & Business Development
- 1- 3 years of relevant experience preferably from oilfield services or similar industry
- ERP \ Aramco Portal experience is a plus.
- Excellent communication skills
- Works well in multicultural environment.
- High level of motivation and drive to deliver positive results.
- Understand and breakdown complex systems and workflows. Willing to engage in disputes in-order to settle them equitably. energized by challenges and drawn towards opportunities.
- Is cognizant of organizational culture and politics, and appropriately adjusts personal style to be effective.
- Imbued with a strong sense of customer focus (internal/external). Is known to consistently adhere to work instruction and procedures and expects others to follow suit

Every day, the oil and gas industry’s best minds put more than 150 years of experience to work to help our customers achieve lasting success.

**We Power the Industry that Powers the World**
Throughout every region in the world and across every area of drilling and production, our family of companies has provided the technical expertise, advanced equipment, and operational support necessary for success—now and in the future.

**Global Family**
We are a global family of thousands of individuals, working as one team to create a lasting impact for ourselves, our customers, and the communities where we live and work.

**Purposeful Innovation**
Through purposeful business innovation, product creation, and service delivery, we are driven to power the industry that powers the world better.

**Service Above All**
This drives us to anticipate our customers’ needs and work with them to deliver the finest products and services on time and on budget.



  • Hofuf, Saudi Arabia Pets Houses Trading Company Full time

    Job Objective هدف الوظيفة The Customer Service & Sales Coordinator position is an entry level position in our firm with the unlimited opportunity for advancement only offered in a entrepreneurial startup environment. This position serves as the main liaison between our clients and consumers, and is essentially the eyes, ears, and voice of the...


  • Hofuf, Saudi Arabia Baker Hughes Full time

    **Service Delivery Coordinator** Do you enjoy being part of a successful team? Would you like to take ownership of a team delivering service to our customers? **Join Our Pressure Pumping Team** We are the leader in oil & gas industry. Our innovative physical and digital solutions improve efficiency, production and maximize reservoir value. We maintain...

  • Customer Service

    2 weeks ago


    Hofuf, Saudi Arabia 1st Talent Full time

    For immediate Hiring "Customers Service" For a medical center in Dammam, KSA **Requirements;** - Can handle the clients - Good in English - Preferable those Having an experience in Reception/ Customer Service **Main Tasks;** - Welcome the patients & scheduling their times - Answering the phone calls Salary; Negotiable **Salary**: ﷼1.00 per...


  • Hofuf, Saudi Arabia Baker Hughes Full time

    **Field Service Delivery Coordinator** **Do you enjoy working with equipment?** **Are you a service delivery coordinator looking for a new opportunity** **Be part of a successful team!** Bringing cutting-edge physical and digital technologies together to create oilfield equipment is the beating heart of our work. Devising smarter systems that control and...


  • Hofuf, Saudi Arabia Baker Hughes Full time

    **Service Delivery Coordinator** **Advance your career** **Are you a Service Delivery Coordinator looking for a new opportunity** **Join our Completions & Wellbore Intervention Team** We are the leader in well construction and production. Our innovative physical and digital solutions improve efficiency, production and increase reservoir value. Our...


  • Hofuf, Saudi Arabia DSV Full time

    If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying. Job Req Number: 79036 Time Type: Full Time **Position: Customer Service Specialist.** **Overview of the Position** - To coordinate Operations and Customer Service tasks...


  • Hofuf, Saudi Arabia Baker Hughes Full time

    **Service Delivery Coordinator**: **Do you enjoy leading a team that provides a high-quality service for our customers?**: **Do you love collaborating with teams to solve complex problems?**: Join our Team Baker Hughes is the first and only comprehensive provider of digital oilfield products, services and solutions. Drawing inspiration from its rich...


  • Hofuf, Saudi Arabia Baker Hughes Full time

    **Service Delivery Coordinator**: **Do you enjoy leading a team that provides a high-quality service for our customers?**: **Do you love collaborating with teams to solve complex problems?**: Join our Team Baker Hughes is the first and only comprehensive provider of digital oilfield products, services and solutions. Drawing inspiration from its rich...


  • Hofuf, Saudi Arabia Baker Hughes Full time

    Service Delivery Coordinator Do you enjoy leading a team that provides a high-quality service for our customers? Do you love collaborating with teams to solve complex problems? **Join Baker Hughes Oilfield Chemical Team** Our Chemicals team oversees our chemical technology solutions for hydrocarbon and gas production, transportation, and processing. We...


  • Hofuf, Saudi Arabia Baker Hughes Full time

    **Cementing Service Delivery Coordinator**: **Do you enjoy being part of a successful team?**: **Would you like to take ownership of a team delivering service to our customers?**: **Join Our Pressure Pumping Team** We are the leader in oil & gas industry. Our innovative physical and digital solutions improve efficiency, production and maximize reservoir...


  • Hofuf, Saudi Arabia Baker Hughes Full time

    Service Delivery Coordinator - Multilateral Do you enjoy leading a team that provides a high-quality service for our customers? Do you love collaborating with teams to solve complex problems? **Join our growing team** We are leading the market in Completion and Wellbore construction. Our innovative solutions improve efficiency, production and maximize...

  • Service Coordinator

    3 weeks ago


    Hofuf, Saudi Arabia سري Full time

    ##### Saudi National (Only) ###### A multi-national leading company specialized at Heavy Equipment and Meshinery is looking for Service Coordinator. Saudi National (is Must.) Gender: Male & Female. Experience: From 2 to 4 years experience as Coordinator. Qualification: Bachelor’s Degree in HR or equivalent. Location: Dammam. - Ability to communicate...


  • Hofuf, Saudi Arabia 1st Talent Full time

    **- Job Type; Full Time Onsite Job\** **- Job Location; Dammam, KSA** **Customer Service Supervisor / Call Center Supervisor** We are hiring A "Customer Service Supervisor / Call Center Supervisor" for a Medical Center in Dammam, Saudi Arabia **Job Summary**: - He will be responsible for supervising customer services activities - Will be responsible for...


  • Hofuf, Saudi Arabia Ocean sky logistics Full time

    **Job Purpose** **Responsibilities**: - Identify appropriate prospects, set appointments, make effective qualifying sales calls, and manage sales cycle to close new business in all service categories offered. - Coordinate with other sales reps to ensure company quotas and standards are being met, performing market research - Being aware of competitors’...


  • Hofuf, Saudi Arabia Ecolab Full time

    We are looking for an experienced leader with a proven track record of being able to set and deliver high standards consistently. You will be an open and honest leader who values and drives that in others and are able to inspire, motivate and engage people at all levels across a dynamic field-based business. What’s in it For You: - The opportunity to...


  • Hofuf, Saudi Arabia Hamad M. Al Rugaib & Sons Trading Co. Full time

    **Job Overview**: Help customers with complaints and questions, give customers information about products and services, take orders by helping customers understand the product and answering questions about their orders, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers...


  • Hofuf, Saudi Arabia Kuehne+Nagel Full time

    We are looking for a Customer Services Specialist to join our Dammam team. To be considered for this role, you should have 2 to 3 years of experience in sea freight forwarding, shipping lines Sea fright or logistics and knowledge of sea customs clearance, container handling and transportation gained either from working in freight forwarding company or...


  • Hofuf, Saudi Arabia 1st Talent Full time

    For immediate Hiring "Receptionist" For a medical center in Dammam, KSA **Requirements;** - Can handle the clients - Preferable those Having an experience in Reception/ Customer Service **Main Tasks;** - Welcome the patients & scheduling their times - Answering the phone calls **Salary**; Negotiable **Salary**: ﷼2,825.33 per month Application...


  • Hofuf, Saudi Arabia Sizal Group Full time

    Job Summary: The Customer Service Representative will be the liaison between our company and **Responsibilities**: - Manage large amounts of inbound and outbound calls in a timely manner. - Follow communication "scripts" when handling different topics. - Identify customers' needs, clarify information, research every issue and provide solutions and/or...


  • Hofuf, Saudi Arabia Baker Hughes Full time

    **Service Delivery Coordinator - AcessESP**: **Would you like the opportunity to work for an Oilfield Services Company?**: **Do you like working in collaborative teams and solving technical problems?**: **Join our Artificial Lift Systems team** Our Oilfield Services business provides intelligent, connected technologies to monitor and control our energy...